I forgot rescue email address and security questions

Help me what do I do if I forgot my resue email address and security questions?

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96426)

Similar Messages

  • I forgot my rescue email address and security questions

    i forgot my rescue email address and security questions...i cant remember which email address i used for my rescue email address id

    See Kappy's previous write-up.
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
    for got security questions: Apple Support Communities

  • Hi, I have forgotten Rescue email address and security questions answers. What I only have is my Apple ID and my password. How can I fix it?

    Hi, I have forgotten Rescue email address and security questions answers. What I only have is my Apple ID and my password. How can I fix it?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • Appleid, recovery email address and security questions were hacked.

    My son's recovery email address and security questions were hacked.  How can we get these changed so he can purchase more apps?  Currently he is being asked to answer security questions that do no pertain to him (like what were you doing on such and such date - he wasn't even born yet).  The email address in the recovery section is r********@answers.com.  We don't know who this is, but it appears they have hacked his account.  He has an itunes balance and I don't want him to lose it.

    You or your son will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update the rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5625 What if someone else put my apple id email for there rescue email address and security  but i accidently gave them a  wrong apple Id what can i do to hellp them and myself with this situation???

    What if someone else put my apple id email for there rescue email address and security  for their itouch but i accidently gave them a  wrong apple Id what can i do to hellp them and myself with this situation???

    No need to get in touch with account security because they will only tell you what I'm about to tell you...
    Just log into the appleid.apple.com website > sign in with his/her apple id > go to password and security in the left side > enter the security questions > and from there you can edit the rescue email.

  • I have forgotten my alternate email address and security questions, and i can't make any purchase of games from the app store, but i have already use my itune gift card, how?

    Please help me, i have forgotten my alternate email address and security questios, i can't make any purchase in app store, but i have already used the app store girt card, please help me : (

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87468)

  • HT5312 i forget rescue email adress and security question too ,..... any sloution please reply ASAP

    i can't buy any thing because i forgot my both security question and resuce emial address please help to get out from this problem PLEASE!!!

    If you don't know your rescue email account (you won't be able to view/change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down the page that you posted from to view/change your rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • Authorisation of an old account on a new mac, Password not working, no longer have access to that email address, and security question not working. But I do have my mac authorised! ...is there anyway to copy or get authorisation info off it???

    Please help me!!!!
    I have got a new Mac, I am trying to share my itues on it as well as my old mac, I have had two itunes accounts in my life, one is current now (this account) one I have not had access to the email for years. Since I have bought music off both accounts, I wish to play it all on  both my macs. My Old mac has both accounts Authorised fine and all is good.
    My new Mac, I have thios account running fine, but keep getting prompted for the password for my old account, I have no idea what my old password is, I have not had access to that email address for 5 years, and for some strange reason the security question isn't working eaither.
    Since I do still have one Mac where it is Authorised, Is there any file I can copy accross or anyway to get the password out of the OSX 10.6.8 for my old account.
    Secondly, is there anyway to roll both accounts into just my current one.
    Many Thanks in advance for your help.
    Steve

    I too am having this same problem but I have not seen ANY solutions for it. Looks like Apple is ignoring it!!!!!!!!?

  • HT5312 what about if you have added a rescue email address and verifyed it and the forgot your security question thing still doesnt show because i dont no my security questions ???????????????????????

    what about if you have added a rescue email address and verifyed it and the i forgot my security questions still doesnt show up and i dont no the answers !?!?!?!?!?!?!?! what do i do then because i dont want to phone up !?!?!?! please help !!??!?!?!

    If you have just added an address to your account then it will be an alternate email address - a rescue email address can only be added by answering 2 of your questions. You will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I have I-phone 5s and i forgot my rescue Email Address for security question1answer..now what can i..? i want to change security answer..plz help me

    i am using 5s and i dont remeber my rescue email address and answer of security question...
    i am unable to purchace any thing from app store..
    what can i do for changing either security answer or resucue email address ..?
    want to change rescue emaail address and securities answer..
    PLZ HELP M TO SOLVE THIS PROBLEM

    I firgot my rescue email adreas and that securities questions .. I know my apple id and password .. So i am using it .. Bt when i am going to purchase anything then my securite answer needed bt i dont know that .. If I want to know or change that then I need rescure email .. I forgot that also ..so how can I purchase any thing ..
    this is phone is my owned and m using it .. It not stolen .
    so whats the solution to get that answer or for rescue email .. Otherwise I cant purchase anything ..
    ANd nd i dont want to change my apple I'd .bcz I am using this id since 4-7 years

  • HT5312 I dont have a Rescue email address and how i can reset Apple ID security questions

    I dont have a Rescue email address and how i can reset Apple ID security questions
    Regards

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 Rescue email address and how to reset apple I'd security questions

    Rescue email address and how to reset apple I'd security questions

    The instructions are on the page that you posted from. If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then using steps 1 to 5 on that page will give you a link to send reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use.

  • I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

    I no longer have access to the email address that is stipulated as my rescue email address and I cannot remember the answers to my security questions. Please advise how I go about changing / updating the answers to the security questions.

    Contact iTunes Support:
    http://support.apple.com/kb/HT5699?viewlocale=en_US
    or by email:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • HT201363 I want to change the email address used as rescue email for my security questions. But I can't remember the answers to the security questions and I dont have access to the rescue email anymore. Please help.

    I want to change the email address used as rescue email for my security questions. But I can't remember the answers to the security questions and I dont have access to the rescue email anymore. Please help.

    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • HT5312 I forgot my Apple ID questions but I don't have a rescue email address and i am not able to buy anything with my iTunes account!

    Does anyone know what to do?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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