I forgot security confimation

I forgot security confimation

If you mean that you've forgotten the answers to your security questions then if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Similar Messages

  • I have tried to connect and purchase on my iTunes Store, but forgot security questions. Not even Customer service is able to help me. How can I spend the 20 bucks I have on my account now if even the phone assistants can't help me?

    I tried to Purchase on the i Tunes store, but forgot security questions. Not even Customer Service is able to help me. How can I spend the 20 bucks I have on my account now if even the phone assistants can't help me? I can't rememeber any answer to any of mu questions and I can't even register my product (iPod Classic) even though I purchased it 6 months ago. Customer Service held me on the line for 30+ minutes asking me all the time if I rememeber one anwer to my questions (to which I repeatedly said no) and there seems to be no way to circumvent that security system, not even with my second email, also registered on My Itunes. Isn't there any way for me to get those 20 dollars back I already have in your store or at least reset my security questions if I don't rememeber?
    Thank you very much.

    qwerqsr, Please contact 1-800-My-Apple, about this issue. The account security team should be able to assist you. Please have your password and the ability to log into your account via appleid.apple.com.
    Thanks,
                A2Q

  • Forgot security question answers

    forgot security question answers, now account is deactivated, tried to contact with support via phone, but in my country its a different region, so i spend all of my money while waiting more than 20 minutes, is there any other option of getting help?

    Usually the message that you receive that the account is deactivated is just a temporary block that usually last about 24 hours. If you have rescue email that has been verified on account you should be able to reset your security questions without the need of contacting the Account Security Team. If you do now have a rescue email in the account at this point, you won't be able to add one at this moment since is going to ask you to answer the security questions, to which at this point the only way to reset the security questions will be by contacting support. The account security team has chat support, although they won't be able to assist you reseting the questions over chat, at least you can create a case over chat and explain the situation form there they can attempt to assist you better and provide support solution for the fact that you don't have Apple Care support in your country. Hope it helps.

  • HT5312 I forgot security question answers

    Hi I forgot security question answers and have become a problem I can not change the email security question
    I can not change the rest of the account I want you to help quickly

    Welcome to the Apple Community.
    If you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT5312 Please help forgot the security question.. And no list: forgot security question? Send to your rescue email to....  Please help me...

    Please help me... Just forgot my security question.. N no list  forgot security question? Send to email ....... Below.. Only the question sould answer..  Please help me...

    Try going to the ExpressLane at https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and select the Rescue Email to have that resent to you.

  • TS1292 I forgot security quastions abowe my first car and my faworite car and can't bay nothing,please help and send my instruction haw to unlocked

    I forgot security quastions abowe my first car and my faworite car and can'tbay nothing
    <Email Edited by Host>

    These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address from your post's title.
    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • There's no forgot security answer in my settings

    there's no forgot security question or answer in my settings why???

    Hi Jhadez,
    I apologize, I'm a bit unclear on your question. If you are saying that you have forgotten your Apple ID, or have forgotten the answers to the security questions to reset your Apple ID, then you may find the following articles helpful:
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    Regards,
    - Brenden

  • HT5312 I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105466)

  • Apple id forgot security question

    apple id i forgot security question

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 the forgot security answers option does not show up how do i find the answers

    the forgot security answers option does not show up how do i find the answers

    You need to contact Apple, either through the link in that article or by phoning them.
    (77185)

  • HT204152 Forgot security question and lost recue email

    Dear all!
    I creat Apple ID as long time ago, and use my email company.
    Now, i forgot security question, my email company was deleted.
    How can i change security question and rescue email?
    Thanks

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact Apple ID Support, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • HT1349 Forgot security question for Apple ID acc.

    Forgot security question for Apple ID account :(

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
    (95495)

  • I forgot security question ID Apple Error email

    i forgot security question ID Apple
    1. I forgot security question and when i ask about the question don't I receive any email from you , I think you send it to another email
    2.  I was try write security question , many attempts but i think restoration has been suspended

    We are fellow users here on these forums, you'renot talking to iTunes Support nor Apple.
    If you aren't receiving the email (and you've checked the spam folder on your account as well as the inbox and tried clicking the link again), then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to view your rescue email address and check that it's correct in case you need to use it in the future : http://support.apple.com/kb/HT5312

  • I forgot security answer,and i don't have resend rescue email address option, how to get it???

    i forgot security answer, and i don't have reset security answer option, how to solve problem???

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld

    I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do.  I know my ID and passworld
    i cant rember questions and my reset security info email(address and passworld)
    How can i do? i want buy apps but need ask this questions.......

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

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