I forgot the answer for secret questions, what I can do..
Please help
Start here
http://www.apple.com/support/appleid/
Start with manage your ID and go from there. You may end up having to schedule a call so you can talk to a person.
Similar Messages
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Hi,
How can I recover or re-activate my password if my account is blocked and I have no access to my email adress associated with my apple id, and worst case scenario, I forgot the answers for security questions...
Thanks,I forgot my password
Go to http://iforgot.apple.com and sign in with your iCloud login. A new password will be sent to your associated email address. If this doesn't work you will have to contact Support. Go to https://getsupport.apple.com; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.
I forgot my security answers and have no rescue email
Go to https://getsupport.apple.com click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'. -
and there is no link to reset them. what do i have to do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
ال
My problem is that I forgot the answers to secret questions in my account. i visited appleid.capple.com to send reset security information on my Emile but I didn't receive it .
and I have $ 25 in my account can not used due to this proplem
<E-mail Edited by Host>See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
i want to change my password, somebody is using my ID,i follow the rules but unfortunatly i forgot the answer of safety question what can i do?
i recieve a mail form apple team showing reset password link but its not openingI rang Apple and they could noy help me.
They are often pretty impatient with these questions.
You will need to contact iTunes Support for this. Be prepared to supply the answers that you do know, plus some additional personal information that only you will know.
Start here: https://expresslane.apple.com/
Click iTunes > iTunes Store > Other iTunes topics and questions. Eventually you get to a point at which you can compose a thoughtfully worded email. Apple will respond via email within a day. Be sure to check your spam folder for this reply.
Normal business hours apply, so you may have to wait until Monday. They will ask you for more personal information, and then you will have to wait for another reply which will provide instructions for resetting your password as well as answers to the security questions. Good luck! -
HT201303 I forgot the answer ofthe secret questions on APP Store
I forgot the answer ofthe secret questions on APP Store
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
I forgot the answer for security questions, I don't know how to recover my account.
Please help me. Thank you.Also my computer wont let me get on icloud.
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I forgot the answers of security questions and I can not to reset it because my rescue email address is no working. What can I do? Please help me somebody.
you will want to call apple and if they can verify your account then they can reset the questions
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Need help to get access to iTunes store. I bought an iTunes card bor buying on iTunes store.
I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
Forgot the answer for security question
Hi
Forgot the answer for security question and I want you to send me a link to my e-mail reset it t ( [email protected])
Please help me I can't purchase anything because of this issueAlternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
i am in Iraq right now and i cannot make any schedule for having a call with your support team , however, i forgot the answer for security questions , and also previously i have not summited a rescue Email address is there any way to reset my account?
Please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
As to whether you can work with Apple via email on this issue I can't say for sure, but you can contact them via this web page:
http://www.apple.com/support/appleid/contact/
and see if they can help. It's mostly going to be an issue of you being able to prove to them that you are the account owner.
Regards. -
HT201303 forgot the answer for security question
Hi,
I forgot the answer for my security question..
How do I reset it? or find it?
ThanksYou have to call Apple. if you can verify that you are the account owner, they will help you to reset your sequrity questions.
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HT201303 I'm forgot the answer for security questions
what can I do !!
If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
I forgot the answers for mysecurity questions and now my account is blocked
Help
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact -
Please help me to solve this issue T_T
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
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