I forgot the answers to my security questions and I didn't make a rescue email. What do I do?

I got an new IPod and it says I can't get anything on it until I answer the security questions but I don't remember because it was so long ago and I never made a rescue email.

Click here and request assistance.
(75239)

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HT1349 I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?

I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Just wait for Apple/iTunes to reply

HT5312 I dont freakin understand. I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts. So how do I set up a rescue email? How rediculous

I dont freakin understand. I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts. So how do I set up a rescue email? How rediculous

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

HT201363 I forgot my apple I'd security questions and I don't have a rescue email,what should I do?

I forgot my apple I'd security questions and I don't have a rescue email what should I do?

You can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5312 What do I do if I don't remember the answers to my security questions and I don't have a rescue email?

I have 3 security questions and don't remember them. I know at least one for sure but there's always another one with it which I don't know the answer to. I don't think I set up a rescue email when I made the account, so what do I do?

You will need to contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
or by phone: Apple Support Numbers

HT5312 I don't know the answers to my security questions and I don't know my rescue email. Now I'm locked out of my account. How do I fix this?

It kept asking me to answer security question and I don't know the answer because my account is super old. I don't know my rescue email either. My sister said if I just kept answering the questions wrong it would stop but instead I got locked out. Please help I have money on my account.

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(85343)

HT5312 I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95679)

I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT204053 i forgot the answers to my security questions and want to change the questions and answers

i forgot the answers to my security questions and now cant change my password
who do i contact>?
do i call applecare?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

HT5312 I forgot the answers of my security questions, and try any times and nothing happens .....

I forgot the answers of my security questions, and try any times and nothing happens .....

If the email hasn't arrived after a few hours and isn't in a spam filter, use the link to contact the iTunes Store staff in the 'Additional Information' section of that article.
(89691)

I forgot the answers to my security questions and I don't have a recovery e-mail

I forgot the answers to my security questions and I don't have a recovery e-mail. What I find weird is that it has never asked me the security questions until a day ago when i tried to buy music. I contacted apple by e-mail, but they haven't responded, so is there anything I can do or is it best to wait longer for them to reply?

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT5312 I forgot the answers to my security questions and the e-mail where apple is sending the answers is no longer accessible, how can I get the answers to be sent to one of my current mails? Thank you

I forgot the answers to my security questions and the e-mail where the replies are being answered is no longer valid or active, how can I get the answers to be sent to my current active e-mail? Thank you

You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
(80384)

I have forgot the answer to my security question and am unable to buy games. any suggestions?, I have forgot the answer to my security question and am unable to buy games. any suggestions?

I have forgot the answer to my security questions and unable to download new games from itunes. Any suggestins ?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

So I forgot the answers to my security questions and in order to reset them I need to answer them? Help? I can't buy anything and I don't see the option to resend them...

So I forgot the answers to my security questions and in order to reset them I need to answer them? Help? I can't buy anything and I don't see the option to resend them...

The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you aren't getting the link then that implies that you don't have one and you won't be able to add one until you can answer 2 of your questions - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been resetyou can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

I forgot the answers to my security questions and the link to send an email to my email to reset them is not there.

I forgot the answers to my security questions and the link to send an email to me let me reset them is not there.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105268)

I forgot the answers to my security questions and I didn't make a rescue email. What do I do?

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