I forgot the answers to the Apple ID security questions and don't have an email option.

help with my proplem !

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(88298)

Similar Messages

  • HT1937 I forgot the answers to the Apple ID security questions and don't have an email option.

    claer from titel help me :'(
    idont remaber my Rescue email address
    how can i reset Apple ID security questions

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I have forgot the apple id security questions and i dont have rescue e mail id also pls tell me the solution

    I have forgot the apple id security questions and i dont have rescue e mail id also pls tell me the solution

    Read here:
    http://support.apple.com/kb/ht5312
    If nothing works, either:
    Go here, ask for assistance:
    https://getsupport.apple.com/GetproductgroupList.action
    Or, call AppleCare & ask for "Account Security".

  • HT5699 I forgot the answers to your Apple ID security questions. and don't see this link or don't have access to your rescue address

    I forgot the answers to your Apple ID security questions. and don't see this link or don't have access to your rescue address

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a rescue email address or a Security Questions issue, then see:
             If you forgot the answers to your Apple ID security questions - Apple Support.
             Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I forgot my apple id security question and i  typo a wrong email to reset the question !

    I forgot my apple id security question and i  typo a wrong email to reset the question !

    me too can someone pls help

  • How do I resolve the Apple ID security questions for which I have forgotten the answers to access my iTune store account

    How do I resolve the Apple ID security questions for which I have forgotten the answers to access my iTune store account? Please assist.

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • HT5312 If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?

    If I can't remember my security questions, and don't have a rescue email address, why can't I just add a rescue email to my apple ID account without having to contact iTunes Support?

    I verify my identity just by logging in with my password, not being able to add a rescue email address without answering the security questions is just extra hastle and doesn't increase security. No one knows my password so how could they break into my account? I understand having security questions to change your password but not for adding an email address.

  • I cant answer security questions and i dont have rescue email

    I dont renbr my security questions and i dont have rescue email what should i do? I wont call support...

    Try visiting Contact Apple Support,  click iTunes > iTunes Store > Account Management > Forgotten Apple ID security questions, then schedule a call or talk to someone at Apple.

  • HT5312 I forgot the answers to my Apple ID Security Questions and can't purchase anything on the iTunes or App Store.

    I recently attempted to purchase a song on the iTunes store, and after I typed in my password, Apple gave me a Notification telling me to answer my Security Questions. After I answer my Security Questions, they were somewhat incorrect. I kept trying and trying to answer the questions correctly, they were still incorrect. Then, it said that my Apple ID will be locked if I kept attempting to answer the Security Questions. I obviously have forgotten my answers that I typed in a few years ago. Please get back to me as soon as you can.

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (86013)

  • I forgot my security questions and don't have a rescue email address

    Hi there,
    I bought a new iPad yesterday and activated an iStore voucher on it. It then prompted my 2 security questions before I could make any more purchases in the app store. I can't remember my security questions and I don't have a rescue email.
    On top of that I live in South Africa and the US and UK support doesn't accept my number so I can't use the option where apple calls me on my phone.
    I am stuck and immensely frustrated with this as I don't have any recourse to get my appstore up and running again.
    Can anyone please help me
    Kind regards.

    Click here and fill out the form. Explain to the people there that you're unable to call Apple and see what they say.
    (97641)

  • HT5312 I forgot my security questions and don't have a rescue email address

    So I tried to purchase a song from the iTunes Store and was asked for the answers to my security questions. I believe that when I made the questions originally I put random answers thinking I wouldn't need them later on. I don't have a rescue email so I have no idea what to do. Please help!

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (85602)

  • HT5577 Forgot the answers to the Apple ID security questions. How do I reteive or change them?

    Forgot the answers to the Apple ID security questions. How do I reteive or change them? Yes, I tried the FAQ and everything on the web, doesn't help because I don't seem to have a recovery email address either.
    HELP! I just added 30 CHF from an iTunes card to my Apple ID, but without the swcurity questions I cannot make purchases :-(

    Welcome to the Apple Community Els-deL
    If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • I don't remember my Apple ID security questions and I did not create a rescue e-mail.  How can I reset or obtain the security answers?

    I don't remember the answers to my Apple ID Security Questions and I do not have a rescue e-mail.  How do I reset or get the security answers? 

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Hello.I forgot the answer of my apple IDs security questions.Could you recover it for me?

    Hello.I forgot the answer of my apple IDs security questions.Could you recover it for me?

    Everyone here is just a fellow user, so no one here recover or reset your questions. See the information below.
    How to reset your Apple ID security questions
    Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
    Go to the Password & Security section on the left side. Then underneath the security questions click on the link that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions. 
    If that doesn't work, or  there is no rescue email link available, then:
    click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.  
    Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.  Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.
    The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
    Regards.

  • I forgot the answer of my Apple ID security question

    Hello. I forgot the answer of my Apple IDs security question. But I can't recover it because I don't have the place to "click" to send an email.....

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98414)

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