I forgot to "deactivate" CS6 Extended before formatting my computer

I plan on re-installing it on my new computer. Should I expect to run into any issues with activation? Thanks in advance for your time!

You can install on 2 computers.  If you have an activation problem, or need it on 2 computers the version on the old computer is still considered active.
You would have to call customer seervice and explain the issue.  They can reset activitation.

Similar Messages

  • I forgot to deactivate CS6 before reinstalling the OS

    I reinstalled OS X Lion, but forgot to deactivate CS6 first. Is this going to be a problem? I'm counting on two installs...

    You get 2 activations which allow you to install the software on 2 machine, hence if you have exceeded the activation count then contact Adobe support to get the activation resetted otherwise there shouldn't be any problem.

  • Is it required to deactivate an adobe after effect before formatting a computer??

    Is it required to deactivate an adobe after effect before formatting a computer??
    because my adobe after effect is licence version & the windows suddenly cress & i need to format pc ……so what i do…..in this case???

    Well, there's also a Creative Suite forum.  Personally I'm not familiar with After Effects at all.
    In general however, if you are going to install the application on the very same computer and hard drive, you do not have to deactivate first.
    However, if you end up with a different CPU or another hard drive, then yes, you should deactivate it.
    Just keep in mind that you only get a limited number of re-activations, so don't waste them unnecessarily.
    Contact Adobe customer service if in doubt as to the number of activations you have left.
    Also note that I have no experience with Creative Suites on a subscription basis, so I'm talking from the point of view of my perpetual licenses to Adobe applications.

  • I reformatted my hard drive, but forgot to deactivate CS6 first

    I reformatted my hard drive, but forgot to deactivate CS6 first. I had CS6 installed on two computers. I deactivated CS6 on one computer, then installed CS6 on another computer. I then had issues with the new computer and am reformatting the disk. Problem is, I forgot to deactivate CS6d from the new computer. Will this mess me up?

    Computer reconfiguration or replacement
    You can receive an activation error if your computer has changed recently. You can't solve this problem on your own, if you've done one of the following:
    Changed your computer's configuration, for example, due to a crash:
    Upgraded your computer hardware
    Replaced a hard drive
    Upgraded the Operating System
    Gotten a new computer and old computer is unavailable
    Contact Adobe Support specialists via chat or over the phone on 1-866-772-3623.
    Keep your serial number handy. Look for your serial number on the CD or DVD case, or in the email confirming your purchase. For assistance locating your serial number, see Find a serial number.

  • I have the Photoshop CS6 Extended CD, but my computer won't read it.  Is it possible to get a digital download to use instead?

    I have the Photoshop CS6 Extended CD, but my computer won't read it.  Is it possible to get a digital download to use instead?

    You're welcome. Run those updates, they are important.
    Gene

  • Forgot to Deactivate Serial Number before Uninstall

    Any suggestions??
    Premiere Elements 8

    Hey thanks for the reply ATR.
    I had thought the issue I was having was because of the deactivation. I contacted Adobe support and they stated that they have corrected the problem with my deactivation, that was yesterday.
    Today
    I have uninstalled PE8
    Reboot
    Installed Quicktime
    Installed DirectX
    Reboot
    Reinstalled
    Reboot
    Still having the issue were nothing is selectable except
    File
    New
    Open
    Exit
    Help
    Help
    Support
    About
    Even when I start a project...nothing loads.
    When I try to open a project I get the error message.
    "Projects created with Adobe Premiere Pro and Adobe Premiere Elements are not compatible. Please use the appropriate application to open this project."
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  • Transferring Ps CS6 Extended License to New Computer... Kind of a weird situation.

    I was able to download Photoshop for free through school (Pratt) and never had to enter a serial key. I know, I don't understand how it worked either.
    It was downloadable on their website for some reason. They have since taken down the download.
    I am running a 2011 MacBook Pro and am upgrading tomorrow to a MacBook Pro Retina.
    I would like to be able to use Photoshop on my new computer (as I am still in school), but the serial number provided in System Info is only 20 digits as opposed to 24.
    I know that you can enter your serial number on your My Adobe page, to be able to use the license on a new computer. But it doesn't accept my 20 digit serial number.

    kissmybuttamerica wrote:
    …But it doesn't accept my 20 digit serial number.
    All Adobe serial numbers are 24 digits.
    The number shown by all installed Adobe applications on your computer are deliberately truncated to deter software piracy.

  • I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended and Bridge does not open.  Help?

    I am running a TRIAL VERSION of Adobe Photoshop CS6 Extended on MAC and Bridge does not open.  It did open when I first downloaded it - but now a black question mark is over the BR icon and it does not open up.  Any ideas from anyone? 

    Hi Steve -
    I just thought it was interesting and helpful to me to learn that the icon for Bridge does not appear anywhere.  Not in Application Folder.  Not in the Finders Directory Files.  I see your point - if I could locate that icon - I'd be set by dragging it onto my DOCK and launching it from there. 
    So - I'm assuming I need to uninstall CS6.   Please list all the steps for me to uninstall so that I don't miss any CS6 files. 
    When I search in FINDER for CS6 uninstall- I see two icons -  red adobe "UNINSTALL ADOBE PHOTOSHOP CS6" (both files are identical)  Under KIND they both say Alias - with two different dates they were last opened (in November - few minutes apart).  Is that what I use to uninstall completely all the files related to PS CS6 Extended as well as Bridge? 
    Do I need to DEACTIVATE ANYTHING ANYWHERE? 
    DOES ANYTHING NEED TO GO INTO TRASH. 
    I just want to make sure 'everything' related to CS6 Extended is off my computer and out of all the files.  In the event i want to re-install - naturally I don't want to run into any conflicting 'issues'.
    Do you think if I reinstall I will run into this same problem again (BR not launching)?  Is there anything I can do to prevent it?  I note on the forums - going a few years back - that there have been a lot of issues related to this same problem - even in other versions of the Creative Suite.  Is Adobe doing anything to rectify this problem for us Photoshop CS Suite lovers or is all their focus just going into CC? 
    Thank you so much for trying to help me resolve this issue.  It is very frustrating to have an Adobe product that is not completely functional.  Especially when the Creative Suites are so expensive.  I appreciate all the time you've put into this issue. 
    Carole

  • Cannot start Photoshop CS6 Extended after second installation

    I have just installed a second copy (which I understand is allowable) of Photoshop CS6 Extended on my home computer in a windows 8 environment. I have previously installed on Win 7 and that works ok. However the new installation in Win 8 gives me the following error:
    Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another programs is using the file. Use the 'Properties' command in Windows Explorer to unlock the file.
    Can anyone advise what I should do

    Do as it says - fix your file/ user permissions on your harddrive.
    Mylenium

  • Steps to take, to deactivate my adobe CS6 before I format my computer

    I have been having some issues with my apple imac, so I have decided to format my computer, but I am worried about my creative suite setup and activation, what steps do I need to tae to successfully reactivate and install my CS6?
    Regards

    you only need to deactivate (click help>click deactivate) if there are hardware changes.

  • Greeting,  I want to reformat my external hard drive using Mac OS Extended (Journaled, Encrypted ) but before formatting it, I want to make sure that if I loose the hard drive or the hard drive get stolen, no one will be able to retrieve or recover the in

    Greeting,
    I want to reformat my external hard drive using Mac OS Extended (Journaled, Encrypted ) but before formatting it, I want to make sure that if I loose the hard drive or the hard drive get stolen, no one will be able to retrieve or recover the information on it so could you tell me what kind of encryption will be used or is there any way to recover the information?
    Thanks!

    I think FileVault is used to encryp internal hard drive but I wanna encrypt an external hard drive with Mac OS Extended Journaled Encrypted which is completely different!

  • Forgot to deactivate PS before deinstalling it. Now I can't reinstall it on another computer. Help?

    Hey there!
    I've got a rather massive problem. I own the student versions of PS CS4 extended and PS CS5 extended. Now I bought a new laptop and wanted to install CS5 on the new one. It was installed on the old one and as I didn't know that you had to deactivate it first before deinstalling it.. I didn't. Now I can't install it on my new laptop, though I own everything. The serial number doesn't work anymore of course and god how this annoys me. Does anyone know what I could do? I mean I spent money, I own the CDs and I don't know what to do x.x
    Please?

    Hey!
    I don't really receive an error. I put in the install CD, want to enter my serial number and the programme says that this code does not work (of course because the system thinks that I still use the number for my old laptop.. but I don't.. does that make any sense?). So I can't install it because the serial number is "wrong" although I've got the right one. I should breathe in and out and maybe try to explain it again. Sounds really weird but I hope you get me.. somehow..

  • I formatted my harddrive and forgot to deactivate my Adobe Reader

    I've formatted my harddrive and forgot to deactivate my Adobe Reader, can you reset my DRM back to 6?

    If you reformatted your HD, you should have no problem at all in performing a fresh install of the free Reader on it. Or am I misunderstanding your question?

  • Forgot to deactivate before OS upgrade

    Forgot to deactivate CC before performing clean install of OS. How to deactivate CC once computer is no longer available?

    Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  • Forgot to deactivate before uninstalling AA3. Can I reactivate it?

    Hi
    The title pretty much sums it all. I've had had to uninstall the software temporarily on my computer, but forgot to proceed to deactivation before proceeding.
    Now I've reinstalled it, but I'm stuck at an activation screen which prompts me to either buy a new licence or quit. I've checked my account, and my licence is still active and valid.
    Is there any way I can get AA3 back on its feet?

    Your problem goes deeper than forgetting to deactivate--Adobe have actually closed the activation servers for Audition 3 and a number of other bits of earlier software.  However, in a strange way this will work to your advantage now!
    Visit this page http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l for instructions on how to download and install a generic version of AA3.0 with a standard serial number.  This should get you going.
    I gather a few people with Audition 3 pre installed have encountered some problems installing the new download (but not many).  If you're unlucky enough to be in this group, the FAQ tells you how to fix the issues:  http://forums.adobe.com/message/5117676#5117676

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