I forgot verification Asked Questions Is it possible to send the answers to my e-mail
I forgot verification Asked Questions
Is it possible to send the answers to my e-mail
khalid
This is not Apple. This is a user forum. We are users just like you.
You will need to contact iTunes Support, http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic)
Even after you reset your security questions, it is highly recommended you add a rescue email address. To do so, log in at appleid.apple.com and click on Password and Security. Answer the questions and then click on "Add Rescue Email Address:"
Similar Messages
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hallo,my name is Adrian and i forgot my security questions,how do i find out the answers or how do i reset them? Thank You
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I am being prompted for the questions for my apple ID. I have put what I think are the answers and it is still not letting me purchase games from my account. I try to send the answers to my e-mail and I am not getting them. I had account issues about a year ago where my id was spelled wrong. Could this be associated with that?
<Email Edited by Host>Hi gymdad1959,
This article has instructions for resetting security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers!
- Ari -
This problem is starting to aggravate me, as I have over $40 in iTunes credit that I can't use, as every time I try to purchase something it asks me to answer my security questions, which I have forgotten the answers to and have no way of recovering them. It also states that it is my "first" time purchasing something, though I've had this account for a while. Please help.
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
It isn't possible to create a rescue email address without correctly answering at least two of the questions.
(86502) -
Someone please help me
You cannot and need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104210) -
HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Hello i need help , i changed my iphone 4 for a the new iphone 5s but now i forgot my 2 question passeword how do i send it toy email??
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96944) -
I can't seem to log in as it's asking me two security questions which i don't know the answer to
i can't seem to log in as it's asking me two security questions which i don't know the answer to
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
Please help i forgot my security questions and im trying to send an email to my rescue but to get to it i have to answer the got **** questions ! help please the support is terrible
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I forgot my security questions and I don't get the link to reset them on my iPad.
I Need help, I forgot my security questions and I don't see the link to reset them in my ipad
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122544) -
I forgot my security questions so can you please send it to my email.
trying to purchase one of your apps but they are asking my two security questions and i already forgot,so please help me to send the answers to my email.thanks
We are not apple here just users like you. Go to appleid.apple.com and then to manage my ID
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I have a lot of money on my Apple ID but when I try to buy something it ask for my security questions that I do not remember the answers to. I also don't have access to the email I used to set up my Apple ID but I do know the password how do I fix this ?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105412) -
When I type in my apple ID password to download a song it says it needs additional information so I clicked ok. And then it asked me two security questions that I don't remember the answers to. What do I do? I'm so frustrated
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks
If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
How can I but songs on my iTunes account if it is asking me the security questions and I don't remember the answers and I don't have a rescue email?
And I cannot call.
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