I found an iphone 4 and i reset it everything went good. It told me to connect to itunes so i did (via windows 8) but it could not recognize it. Please help

I hope if I ever lose my phone that you find it snozdop and not ajackson15. Maybe ajackson15 will lose something of his/hers and then not get it back

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I updated my iphone4 software and now it won't restore. It told me to connect to iTunes which I did but then it tells me to restore it. Any suggestions?

I have an iPhone4 and downloaded ios6 and now I can't get the phone to restore after it tells me to connect to iTunes. Any suggestions?

I have this problem, and yes, whenever I try to restore my phone, it gets half way then tells me theres an error, so my phone has no software and I cant use it now..

Hello All: ) I have video of a child who is very sick on my black berry and I want to get burn to a disk for his mom yet when I try to use my Dell laptop it will not recognize it PLEASE help any one before his time is to late :.(

Please its very important I get his family this Video from my Crackberry phone to a computer disk. I am trying to use Windows DVD Maker with DVD+r disks. Video is of his best friend trying to come to grip with his up coming voyage back to our father's Home (( to politely say it.
To God be the Glory, for through him all things become possible!

Hy and welcome to the forum
Now where is that video stored means on memory card. If yes then there are two ways to get this to your PC
1.    Plug out the memoy card from the BB and use a card reader to read the contents of the Card
2.    Use desktop manager. Means install the Desktop Mananger. Plug your BB to the PC using cable. Wait for the pc to finish installation. Now Say yes for mas storage. And open the driver mounted to the PC (Go to My Computer to see that drive) and copy th video.
Now to burn it on the DVD. This can be done using various ways
I recomend this time only two softwares fo you
1.   Windows Movie Maker
2.   Nero
The first one is the builtin software for windows and the second one is very excellent. Because it has many features. I use 9 or later fo these tricks. You must have a DVD writer drive installed on your PC and have a DVD disk either recordale or rewritable.
Need any help please let me know

HT3964 I just opened up my MacBook Pro after a few days of not using it and it was frozen. I turned it off and back on and all I see is a white screen, there was a file with a question mark flashing for a bit but I can't do anything, please help me!!

I just opened up my MacBook Pro after a few days of not using it and it was frozen. I turned it off and back on and all I see is a white screen, there was a file with a question mark flashing for a bit but I can't do anything, please help me!!

Jerricayoung,
you have a 13-inch Mid 2012 MacBook Pro. It’s modern enough that it supports booting into Recovery mode. To do so, hold down a Command key and the R key as you start up. It should eventually show a Mac OS X Utilities menu. Select Disk Utility from that menu; when the Disk Utility window appears, select the bootable volume from the left-hand side of the window. (It’s typically called “Macintosh HD”.) When the volume is selected, some buttons will appear on the right-hand side. If it’s not greyed out, press the Verify Disk button; if it is greyed out, or if it reports on errors that it found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu; that will restart your MacBook Pro in its normal mode. With luck, that will be enough to get you to your normal login screen, rather than the white screen.

HT4759 i cant sync my iphone to my pc, it says uninstall then install d 64 bit version of itunes which i did hundreds of times but still i cant sync. pls help

i cant sync my iphone to my pc, it says uninstall then install d 64 bit version of itunes which i did hundreds of times but still i cant sync. pls help

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

HT1212 connect to iTunes" I tried plugging my iphone 4 in the computer nothing about itunes popped up, i tried restoring it but it didn't work. Please Help Me!!!!!!!!!!

connect to iTunes" I tried plugging my iphone 4 in the computer nothing about itunes popped up, i tried restoring it but it didn't work. Please Help Me!!!!!!!!!!

You must log into the mobile iTunes Store using the same Apple ID you used to purchase the service. On the iOS device go to Settings > iTunes and App Stores and log in.
Also, if you have the cloud icon next to tracks in iTunes that means the initial scan, match and upload process is not complete yet. You should wait for it to complete before enabling the service in your iPhone.

My iPad will not turn on. I have tried to reset, with no results. I have also tried to restore from iTunes, but it could not recognize the iPad.

My third gen iPad will not turn on.
I tried to reset, and the apple icon appears, but it will not load.
I attempted to restore it through iTunes, but it could not recognize it.
Any suggestions would be appreciated. Of course, it is out of warranty.

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
 Cheers, Tom

My iphone won't pass the connect to itunes. when i try to restore is says that there is an error. please help!

hi my iphone is broken. it won't pass the connect to itunes. when i try to restore is says that there is an error. please help!
thanks,
jg2013
<Subject Edited by Host>

Hello, 02633.
Thank you for visiting Apple Support Communities.
If your iPhone is disabled, you will need to process the steps in the article below.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
Jason H.

I tried to update my iphone 4 but it told me to connect to itunes when i did it said i have to restore my iphone but i dont want to What can i do

I tried to play a song on my iphone 4 but it didnt let me so i thought let me update my iphone to the IOS 6.0.1 since i havent done it yet. When i did it told me to connect to itunes after doing so it told me i have to restore my iphone. But i cant since i have so many things in it that are needed to me and my iphone is not synced into my computer. what can i do to make my iphone work again without restoring

You are in Recovery Mode.
You need to connect to iTunes and restore.
Hopefully you have a backup.

I was given an iPhone 3G, reset it, and now have picture which I believe is telling me to connect to iTunes. I did but nothing shows on the phone. I know I need iOS 4.2 but don't know how to get it.

I was given an iPhone 3G, reset it, and now have picture which I believe indicates I should connect to my computer and iTunes. Have done so, clicked download which was done, but nothing changes on the phone. I know I can only upgrade to ios 4.2 but how do I do this?

Hello challenged37,
From what you describe it sounds like the phone is in recovery mode. Try connecting the phone to the wall charger that it came with, and perform a reset then connect it to iTunes again and try:
Reset
You should reset your device as a last resort and only if you can't restart it.
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Here is some additional info on what to do if the device still doesnt show in iTunes from the article named:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
If you see the Connect to iTunes screen but the device does not appear in iTunes, follow these troubleshooting steps if you're using a Mac, or these steps for Windows computers.
Thank you for using Apple Support Communities.
Cheers,
Sterling

HT4528 I updated my iPhone and now it want come on just keeps showing picture to connect to itunes

I updated my iPhone and now it want come on just keeps showing connect to iTunes logo

Hey there Smurf_28,
Thank you for using Apple Support Communities!
I would next try connecing the iPhone to the wall charger that came with it, and resetting the device:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
When the reset is done, it will still be in recovery mode, so connect it to iTunes and continue with the restore.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
All the best,
Sterling

I forgot the password on my iPhone, and tried until he crashed. on the screen appears a message: Connect to iTunes. I connected, but iTunes did not accept my iPhone 4. I'm desperate! help me!

I forgot the password on my iPhone, and tried until he crashed. on the screenappears a message: Connect to iTunes. I connected, but iTunes did not acceptmy iPhone 4. I'm desperate! help me!

Try connecting in recovery mode, explained here: iPhone and iPod touch: Unable to restore

HT4539 trying to connect to itunes store on iphone and when I log in i get a message stating "cannot connect to itunes store"

Iphone 4s will not connect to itunes store

This error message is inforrming you that you need to upgrade the version of iTunes on your computer (Mac/PC) not the version running in the phone.
All the best,
Joe

IPod touch found in iTunes but it will not sync. Please help.

I got a new (factory refurbished) 32gb 4th gen Touch to replace my 1st gen. iTunes finds it but will not sync to it. I've tried to reset (restore) the device as well as the PC its connecting to with no different results. Even did a Windows system restore to before the iTunes update (but it did not revert to older version of iTunes) and the outcome was still that the device will not sync. Both have the newest versions of software. The Apply button stays grey once changes are made (revert is enabled) and the sync option is grey in the summary screen and in the file drop down menu. I've ran the sync and connection diagnostic a half dozen times and every time it says the device is connected and able to sync. I've enabled all device helpers with iTunes and disabled both my firewall and my antivirus but still nothing works.

Yes that is what I meant. I restored or reset to factory setting/new iPod. It was already that way from the factory refurbish but I did try it. In fact I tried doing it both from the device itself and via iTunes, multiple times. No luck. Any other suggestions would be most welcome though, as I certainly may have overlooked something simple and or obvious to those more knowledgeable such are yourself.
Further info: I had a problem sync'ing my 1st gen about 2 weeks ago but it resolved when I disabled my antivirus and firewalls. Not sure if that really had any impact on the whole process but it was doing something very simular to this only then it was that it wouldn't detect the device. So I rebooted my PC and disabled my virus protection and firewalls and then plugged in the device and iTunes found it and sync'ed to it. Tried all that this time and no luck. I wanted to make sure all my apps and songs were on my PC so that when I got my new 4th gen I could get them all over to that (easily I had hoped). After that sync finally worked I updated to newest version of iTunes. Now with the new 4th gen it detects it fine but no sync.
Very frustrated and any help will be much appreciated!

Unable to open a CS5 file in CC - does not recognize plugin - please help. Just removed old software and replaced with CC yesterday.

I was having issues with illustrator and it was time to upgrade anyway, so I uninstalled all previous versions of Adobe and upgraded to CC. Now I'm trying to open my old files and the exact error reads, "Could not read the fiel because the plug-in could not understand this file." What plug-in do I need to download? And why wasn't this part of the package in the first place?

Jeannie,
The three step reinstallation may be relevant.
But you could try to create a new document and File>Place the troublesome one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
If it is a corrupt file, there are some more things to try, but in this case it might take too much of the little time before your deadline.
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

I found an iphone 4 and i reset it everything went good. It told me to connect to itunes so i did (via windows 8) but it could not recognize it. Please help

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