I found an iphone 4 and tried to bypass the passcode but as i moved on to try and use this iphone, it says that i have to contact the owner to give me the apple id and password but i dont know the owner

i have got an apple iphone 4 and want to use it...it says that i need to contact the owner of the iphone to give me the apple id and the password, but i dont know the owner because i found this iphone.....can you help me unlock this iphone ??

It doesn't belong to you. Turn it over to the police. You can't bypass the activation lock. It's doing exactly what it's designed to do, which is to prevent scum like you from using a lost or stolen phone.

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HT1420 I bought "Blue Ocean Strategy" in audiobook format. I have authorized 2 computers and when I try to play it. It says that I have authorized 5 computers already. I deauthorized all of then and authorized 2 again and still get the same problem.

Am I renting the music and audio books or am I buying from Itunes?

For some stupid reason, you need to deauthorize your old computers, everytime this question comes up!!! Had the same problem.

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

I created an new apple id and want to change my billing information from the old id to the new id. How do i do that, as i have been trying it like always and it keeps saying that i have to contact apple support? I have an iphone 5S.

Good day BenithaK,
Once you have changed your Apple ID, you need to set it up for use in the various systems such as iTunes, the App Store, etc so it can be used as intended. This article shows how to do that -
Apple ID: What to do after you change your Apple ID - Apple Support
To change your iTunes billing information for either Apple ID account, follow the directions in this article -
iTunes 12 for Mac: Manage your iTunes Store account
Thanks for using Apple Support Communities.
Safe computing,
Brett L

I used an apple account of a friend to download apps to my iphone, the account then closed, now when i tried to update apps i download it from my account or i buy it using my account, its says that i have to put the password of my friend account

i used an apple account of a friend to download apps to my iphone, the account then closed, now when i tried to update apps i download it from my account or i buy it using my account, its says that i have to put the password of my friend account, and if i want to update any app i downloaded or buy from my i have to delete it and download it again.
what can i do??

As far as I know you should be prompted for the password for an account that 'owns' one of the apps that requires updating.
If all of the apps with updates are linked to your account and that is the account that is now logged in, then you could try a reset and see if that helps : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

I tried to do the download of a magazine pays when clicked buy my ipad shows a text saying that I have to communicate with the support of the itunes store. I do not know what I have to do and how.

I tried to do the download of a magazine pays when clicked buy my ipad shows a text saying that I have to communicate with the support of the itunes store. I do not know what I have to do and how.
Help me

Hi gmoll5,
Welcome to the Support Communities!
If you have updated to iTunes 11, click on View > Show Sidebar
Then, select your playlist and choose File > Print
You will have the option to print a jewel case like you did before
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649http://support.apple.com/kb/HT5649
iTunes 11 for Windows: Create your own CDs and DVDs
http://support.apple.com/kb/PH12348
iTunes can print a playlist formatted for use as a jewel case insert; choose Command-P and select “CD jewel case insert.”
Cheers,
- Judy

I installed the Dreamweaver trail 5 days , but my computer restored and now its gone and when i try to download it again it says that i have got it.. how do i re install the trail?

I installed the Dreamweaver trail 5 days , but my computer restored and now its gone and when i try to download it again it says that i have got it.. how do i re install the trail?

Run the cleaner tool and try again.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

I forgot passcode on my iphone5 and tried to restore it through itunes on my PC. However it gave me an error message saying that that my phone could't be restored due to an unknown error. Now my phone does't turn off and it doesn't sync with itunes.

I forgot passcode on my iphone5 and tried to restore it through itunes on my PC. However it gave me an error message saying that that my phone could't be restored due to an unknown error. Now my phone does't turn off and it doesn't sync with itunes.

Hi there calcit08,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides a lot of great information and troubleshooting suggestions that’ll resolve the issue that you’re running into restoring your iPhone 5 with iTunes on your PC.
Resolve iOS update and restore errors in iTunes - Apple Support
Take care,
-Jason

When looking at my "About This Mac" it says that I have 60gb of space left on my hard drive, but when I go into finder to find all of these files there is not 300gb worth in anything I search, even searching, "All files on the Mac". Help!?

When looking at my "About This Mac" it says that I have 60gb of space left on my hard drive, but when I go into finder to find all of these files there is not 300gb worth in anything I search, even searching, "All files on the Mac". Help!?
It says I have over 150 gigs of video on my hard drive. But I have gone through and deleted almost all of what shows up, still it says there is roughly the same amount on the hard drive. Where are these files? I want to delete them so I can have my hard drive clear.
Thanks for your help guys!

Quote from the article.
Time Machine in OS X Lion includes a new feature called "local snapshots" that keeps copies of files you create, modify or delete on your internal disk. Local snapshots compliment regular Time Machine backups (that are stored on your external disk or Time Capsule) giving you a "safety net" for times when you might be away from your external backup disk or Time Capsule and accidentally delete a file.
So what makes a notebook any different then a desktop, other then with a desktop you might have your tm backup drive connected all the time.
The object here is to not indiscriminately delete files you need or want to keep. I personally have never deleted a file I wanted to keep.
In essence a backup is for catastrophic failure of your system. So it can be restored once that failure has been fixed. Not because you go in willy nilly and start deleting files.

Trying to update system on 1st generation IPAD to give to my 5 year old to use. It is saying that i have purchases on this ipad that are not in my library which is odd because everything on the ipad was purchased current ID. How do I transfer to library?

Trying to update system on 1st generation IPAD to give to my 5 year old to use. It is saying that i have purchases on this ipad that are not in my library which is odd because everything on the ipad was purchased current ID. It is not telling me how to transfer them to library? Does anyone know?

Hi stefe109!
I believe this article can provide the information you are looking for:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

TS2988 I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

Try Here > https://discussions.apple.com/docs/DOC-3792

I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

Try Here > https://discussions.apple.com/docs/DOC-3792

Connected my iphone to itunes earlier today...it was working fine...now i get an error message saying that my phone is in recovery mode...needs to be reset and that all media and contacts will be deleted.....is this really true? or is there a solution

connected my iphone to itunes earlier today...it was working fine...now i get an error message saying that my phone is in recovery mode...needs to be reset and that all media and contacts will be deleted.....is this really true? or is there a solution

No it's not true. It's one big practical joke being played on you by Apple.

When I try to use my Turbotax it says I currently have MAC OS X 10.6.8 and I need Mac OS X 10.7 or later. What do I do?

When I try to use my Turbotax it says I currently have MAC OS X 10.6.8 and I need MAC OS X 10.7 or later. What do I do?

I guess you upgrade or visit H & R Block.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase a redemption code at the Online Apple Store: OS X Mountain Lion. Mountain Lion is $19.99 plus tax. Use the code to redeem a download of Mountain Lion from the App Store. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later.
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model
             Identifier 5,1 or later.
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later.
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later.
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later.
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later.
         7. Xserve (Early 2009) - Model Identifier 3,1 or later.
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks/Yosemite- System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

When I try backing up to icloud it says that I have gone over the free 5gb. It shows that I have 4.6 gb of pictures in my camera roll when I barely have over 200 pictures! Any similiar problems or possible solutions?

When I try backing up to icloud it says that I have gone over the free 5gb. It shows that I have 4.6 gb of pictures in my camera roll when I barely have over 200 pictures! Any similiar problems or possible solutions?

You're welcome. Given the number of people who seem to have problems restoring photos from their backup I wouldn't trust the iCloud backup for my photos anyway. I always import them to my computer at least weekly. That way I know I have them.
You might want to check out the app PhotoSync. It makes this pretty easy as it transfers them to your computer wirelessly and keeps track of which ones have already been transferred.

HT201363 I forgot I made an apple id years ago. I dont know the password nor can I remember the password for the email address I used years ago. Can anyone help me authorize my music I bought with my super old id?

I dont know the password nor can I remember the password for the email address I used years ago. Can anyone help me authorize my music I bought with my super old id?

See this -> Find My iPhone Activation Lock: Removing a device from a previous owner’s account
i just asked if someone knows the support mail, i don`t know how to someone from apple support
-> AppleID Support - Contact Support
Condolences to you and your family.

I found an iphone 4 and tried to bypass the passcode but as i moved on to try and use this iphone, it says that i have to contact the owner to give me the apple id and password but i dont know the owner

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