I found an IPod and wish to contact the user using the SrL No any ideas how I do this, the IPod is locked.

I found an IPod and wish to return it to the owner. Anyone know how to get the owner dettails from the serial number?

Sorry, but there is no way you can get owner information from the serial number. The best route is to turn the iPod into your local police department.
Regards.

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Hello, I have recently purchased Apple TV, and sometimes it will play a song, and then when that song ends and switches to a new song it won't play, any ideas how to resolve this?

One song will play perfectly fine, but then when it switches songs it seems like it loads and then continues to load and won't play the next song! I turn home sharing on and off in itunes, and it will play a song and then the loading process repeats itself

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

Trying to copy ANY file from my MacBook Pro to an external hard drive spins for 45 minutes then fails. I hate this computer and WISH I never would have wasted my money. Any ideas? WD My Passport 2TB Drive, had to buy a program to make the POS write

Trying to copy ANY file from my MacBook Pro to an external hard drive spins for 45 minutes then fails. I hate this computer and WISH I never would have wasted my money. Any ideas? WD My Passport 2TB Drive, had to buy a program to make the POS read files. Copies that would take seconds from a Windows based machine never complete. I have to close the transfer or shut off the machine half the time. Worst computer I have EVER owned, crashes non-stop, constantly freezes, and seems like EVERY operation is more complicated with this thing. Literally, my 1997 Compaq was FAR MORE reliable and user friendly.

This is one of the messages I keep getting; The Finder can’t complete the operation because some data in -- File Whatever -- can’t be read or written.(Error code -36)
I have copied things to the hard drive in the past, but it has always been incredibly slow, and now just seems to freeze and fail

Have a new mac with OS X 10.9.5 and my CS4 is Not Working anymore. It says to Contact Adobe Support regarding the licence- but that Seems impossible. Any idea how to solve this?

I Have a new mac book pro with OS X 10.9.5 and now my CS4 is Not Working anymore. It tells me to Contact Adobe Support regarding the licence - but that Seems impossible. Any idea how to solve this?

Use the web chat and just be patient.
Mylenium

HT1386 purchased new songs from itunes and when I clicked on the Sync button those new songs are not added to my ipod nano. Have any idea how to resolve this problem?

purchased new songs from itunes and when I clicked on the Sync button those new songs are not added to my ipod nano. Have any idea how to resolve this problem?

Do you have the right boxes checked to sync the music to your iPod?
iTunes: Syncing media content to iOS devices and iPod
Do they play in iTunes on the computer?
Have you successfully synced music form this iTunes library/computer before?

In my email all the messages from one person bunch together and I would like to separate them. I have done this before on my iPhone but just recently got an iPad and its doing it on this, so does anyone have any ideas how to fix this issue?

In my email all the messages from one person bunch together and I would like to separate them. I have done this before on my iPhone but just recently got an iPad and its doing it on this, so does anyone have any ideas how to fix this issue?

Settings >> Mail, Contacts. Calendars >> Organise by Thread. Switch to OFF to see every individual email in the Inbox.

HT201303 last time i bought apps by using visa gift card so iam trying to use the kind of visa gift card and the system is denying the method payment ....any idea how to solve this with my itune account ?

last time i bought apps by using visa gift card so iam trying to use the kind of visa gift card and the system is denying the method payment ....any idea how to solve this with my itune account ?

A few reasons I can think of, but instead of shooting in the dark, lets check with experts who can look at your account.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT3529 Trying to set up sons iPod iMessage, but when his email address is put in it comes up "unable to verify email because it is already in use"...any ideas how to fix this?

Trying to set up iMessage on my sons iPod touch....he doesn't want my email address, but when I put his email address in it comes up "unable to verify email because it is already in use"...any ideas how to fix this.

Try:
iOS: Troubleshooting FaceTime and iMessage activation

HT5557 since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?

since i updated my Apple ID with correct email address I can now only send imessages to email addresses and not iphone numbers - any idea how to fix this problem ?

You might want to try contacting Apple for assistance by going to https://expresslane.apple.com, then click See All Products and Services>iTunes>iTunes Store>Passwords & Security Questions>Lost or Forgotten Apple ID password. They should be able to explain what's going on and help you reset the password for the old ID if necessary. The call should be free.

Help no volume button or silent button workin, no text tones or ringtones but strange the ipod is workin any ideas how to fix this plz

my iphone 4 has just started to play up !! when i go to switch the silent button on nothing **** up on the screen, nor does the volume button do this either. Also i never hear a text when i get it or hear it ringing, but i can play my ipod no probs. I have been into settings and sounds to see if it was off but it wasnt and all the tones and things work on there just not when i get a call or text. I have reset all settings and updated it all and nothing is working !! anybody any ideas how to fix this please

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT4539 I followed the instructions given to turn my automatic download icon in my iphone 3 and still goes back to off position. Any idea how to fix this issue without getting a new one?

I followed the instructions given to turn my automatic download icon in my iphone 3 and still goes back to off position. Any idea how to fix this issue without getting a new one?

Something may have gone amiss on your iPhone.
To attempt to correct this follow these steps:
Backup your iPhone using iTunes or iCloud.
Use iTunes to completely restore your iPhone as Factory new.
Monitor battery usage to see if it is normal. If not, you may have a hardware problem - if so, contact Apple support.
Restore your iPhone from your backup above.
Check battery usage to confirm that it is still normal.

I am trying to pair my cell phone and tablet using Messages App, but only MMS messages will come through on my tablet. I've tried pairing and unpaired, reinstalling app on my tablet, and can't figure it out. Any idea how to fix this?

I am trying to pair my cell phone and tablet using Messages App, but only MMS messages will come through on my tablet. I've tried pairing and unpaired, reinstalling app on my tablet, and can't figure it out. Any idea how to fix this?
Thanks

I Shared my most ridiculous situation but didn t log under your problem.
sorry, I gave you your answer under sunshine99 or Dianna. I want out and you want in.
if you not find just email me at [removed]
thanks
Personal information removed as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

I have two email accounts, an aol account and a corp. outlook account. When I enable the WI-FI connection I do not receive aol emails, yet I receive the outlook emails on my iphone4. Any ideas how to correct this?

When I enable WI-FI on my iphone4 and connect to my network I do not receive emails from my AOL account, however, I receive emails from my corporate outlook exchange account. When WI-FI is disabled I receive emails from each account. Any ideas how to correct this? Thanks in advance.

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back soon.

My iphone 4 went into recovery mode for some reason and it is unable to be restored. any ideas how to fix this?

my iphone went into recovery mode for some reason and is unable to be restored. it wont turn on and when plugged into a charger it shows a usb and itunes symbol. so i plugged it into my mac and connected to itunes then itunes said it has detected a phone in recovery mode and needs to be restored. so it goes through the restoration process for a couple minutes or so then stops and says itunes is unable to restore because an unknown error occurred (2001) or (2006) and other times i try it says its unable to restore because itunes cant detect the device... any ideas how to fix this?

Errors 2000-2009 (from Apple support): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604. If the issue persists, it may be related to conflicting security software.
2001: Use up to date software. Make sure your device is in DFU Mode: http://www.iclarified.com/entry/index.php?enid=1034
2006: Use a different USB cable. Possibly the one that came with your iPhone.

HT4623 I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?

I updated to the latest iOS and now YouTube and the Ap store are no longer on my phone. Also, not all my music will play and if I play a song it will actually play a different song while displaying the one I chose. Any ideas how to fix this?

You have to download the individual youtube app now. It is no longer a nataive ios app from apple in ios6

I found an IPod and wish to contact the user using the SrL No any ideas how I do this, the IPod is locked.

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