I found an ipod but its broken, will they replace it ?

So i found this ipod in mexico thats an old model (probably the first ipod touch) but the screen has two circles which makes it impossible to see the screen and i was wondering if apple would fix it or replace it??

Apple may accept it in exchange for a discounted refurbished iPod Touch, but that is left to the discretion of the Apple Store. They may no longer have first generation models available.

Similar Messages

  • If i may have found my ipod but its saying ipod disabled is there anything i can do

    I thnk i have found my ipod but its saying its disabled and i have the cerial number can i find out if its mine without connecting it to the web

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • Videos not found in ipod but its ther in itunes.

    i hav an 80gb classic....de problem is de sync has probs....i find de added videos in i tunes....all re acceptable fomats...it WAS also playing well in de ipod..but suddnly de video only appear in itunes nt in ipod....pls anybody answer my ques..bt everythin s in de itunes...no probs wit de songs only videos ...waitin fr my query to be solved

    Hello de rock,
    And welcome to Apple Discussions!
    Do these videos still play okay in iTunes? Are you receiving any error messages about certain items not being able to transfer because they cannot be play on your iPod?
    How do you have your iPod set up to sync? Automatically or manually? Do you also have the "sync all checked songs and videos" option ticked from under your iPod's Summary tab in iTunes? If so, make sure there are tick marks next to each one of your videos in your iTunes library. Then try re-syncing your iPod and see if that helps.
    B-rock

  • My iPod Classic is broken will apple replace it?

    So I had My iPod Classic (Black, 64gb) years ago.  It stopped working.  Will Apple Give me something for the same price or give me a refurbished one?
    THANX FOR ANY REPLIES OR HELP

    The standard warranty for a manufacturing defect causing a problem or failure is ONE year.  If you purchased AppleCare for the iPod, that warranty is extended to TWO years.  There was no "64GB" iPod classic (iPod that has a hard drive and click wheel).  The closest to that is 80GB, and that would be from 2009 or earlier.
    The current iPod classic is 160GB and costs $249. 
    http://store.apple.com/us/browse/home/shop_ipod/family/ipod_classic
    It may appear as an Apple Certified Reburb for less, on this page (there is none currently)
    http://store.apple.com/us/browse/home/specialdeals/ipod
    Make sure you have done the usual troubleshooting on that iPod, such as the "Five R's."
    http://www.apple.com/support/ipod/five_rs/

  • How to transfer file from ipod touch to i tunes. i have files in my ipod , ut itunes is  new so its telling if u sync the ipod all the files will be replaced but no files in the itunes.. so kindly help me how to transfer the files  from i pod to itunesb

    how to transfer file from ipod touch to i tunes. i have files in my ipod , ut itunes is  new so its telling if u sync the ipod all the files will be replaced but no files in the itunes.. so kindly help me how to transfer the files  from i pod to itunes......

    Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
    Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was designed for you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchased content.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
    For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
    - Senuti - http://www.fadingred.com/senuti/
    - Phoneview - http://www.ecamm.com/mac/phoneview/
    - MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
    - Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
    - Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
    - iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
    - Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
    - 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
    Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
    Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
    Additional information here https://discussions.apple.com/message/18324797

  • Tried to load photos to ipod but its ways the required file cannot be found

    I tried to load my photos on to my ipod but its ways "the required file cannot be found" so what do i have to do to get the file? i have the ipod video. so can any one hepl me plz!

    I had the same error message after I had restored my Pictures/iPhoto folder from a backup. After restoring my iMac's Pictures folder, I kept getting that message. Everything else would sync just fine, even the movies.
    I figured that it was the iPod photo cache folder. It's located in the Users>Pictures>iPhoto Library>iPod Photo Cache. I deleted that folder, it sync'd up all the pics.
    This simple deletion was my answer. I've searched through these boards so many weeks for the answer. I've done those Five R's to no avail so many times. I even thought my ipod being Windows Fat32 based was an issue. I hope this works for you as well. Caveat: always make backups before you delete anything.

  • What happens if im trying update my ipod but its telling me i have purchases that have not been transferrend to my itunes libary and its says i can still do it but im scared its gonna erase something but i dont know how to transfer things either!!!

    what happens if your trying to update your ipod but its telling me i have purchases that has not been transferred to my itunes libary and its says i can still do it but im scared its gonna erase something but i dont know how to transfer things either!!!

    Transfer the purchass by:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    In iTunes 11 use Control+B to show the Menu bar then go to iTunes>File>Devices>Transfer Purchases
    If not transferred, the purchases will not be on the iPod after the update.

  • My PC crashed.  My music was all recovered from my iPod, but my shuffle will not allow me to add/delete music.

    My PC crashed.  My music was all recovered from my iPod, but my shuffle will not allow me to add/delete music.  I was considering restoring my shuffle, but how can I without deleting all music in my iTunes?  Any help would be greatly appreciated

    Restoring the iPod won't delete the content of the iTunes library. Back it up anyway.
    (60015)

  • TS2771 My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?

    My ipod touch will not hare no matter what and I've tried many different cables and different ways to charge it. What should I do? If I complain to the Apple store co. will they replace my ipod for free?

    - See:
    iPod touch: Hardware troubleshooting
    - Try another cable
    - Try another charging source
    - Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
    - Make an appointment at the Genus Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • If apple cant fix my iphone 4 will they replace it even if its not under warrenty?

    I tryed to get my iphone screen fixed but they man suggested i bring it to apple because hes unable to fix it because he might break the modem? if apple cannot fix it will they replace it ?

    If your phone was "serviced" by a non authorized entity, Apple will not touch your phone. You have voided your warranty (if any). And they will not offer you a out-of-warranty replacement.

  • If i have a shattered ipod touch 4th ggeneration and i trade it in at Apple Store for the ipod touch 5th generation Will they take it even though it is shattered? and will  i get my 10% recycling thing?

    If i have a shattered ipod touch 4th ggeneration and i trade it in at Apple Store for the ipod touch 5th generation Will they take it even though it is shattered? and will  i get my 10% recycling thing?

    As far as recycling, they will take one, dead or alive, so I assume a shattered one would qualify just as well.

  • Will they replace my iphone 5s battery at the genius bar and if so, for what cost?

    will they replace my iphone 5s battery at the genius bar at my appointment, and if so for what cost?

    You will have to ask if they are equipped for that.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • I drop my ipad 3 64GB and the screen cracked. It is still under warranty period. Will they replace it without cost?

    drop my ipad 3 64GB and the screen cracked. It is still under warranty period. Will they replace it without cost?

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th generation
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

  • My speaker isnt working right on my iphone 4s i have apple care will they replace my phone at the apple store?

    i have the iphone 4s, apple care (carrier sprint) my speaker suddenly stopped working can hear sound but sounds very distorted. if i go to the apple store will they replace my phone and how much will it cost?

    If the speaker failure is a manufacturing defect and not due to damage (dropping it, moisture exposure) there will be no charge. Make a Genius Bar appointment at your closest Apple Store.

  • I had bought the iphone 5 four months ago. The problem is that it gets heated too much. I noticed it recently. What should I do? Should I take it to apple store to replace? Will they replace my iphone 5?

    I had bought the iphone 5 four months ago. The problem is that it gets heated too much. I noticed it recently. What should I do? Should I take it to apple store to replace? Will they replace my iphone 5?

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
    Be sure to make an appointment first...

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