I frequently get pop up windows when i click on a page and also get asked to update my flash player when it is up to date and also get these annoying pop up ads

constant pop ups on the page i'm on, pop ups in a new tab opening up when i click on a page and the redirecting to a page telling me i need to update my flash player when it's up to date

hello, you have various malicious addons present. please try these steps:
# [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords)
# afterwards go to the firefox menu [[Image:New Fx Menu]] > addons > extensions and in case there are still extensions listed there, disable them.
# finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
[[Troubleshoot Firefox issues caused by malware]]

Similar Messages

  • HT2492 When I try to update Adobe Flash Player I'm prompted to quit Safari and Dashboard Client. I quit Safari but I don' know how to quit Dashboard Client. Can anyone help with this challenge?

    When I try to update Adobe Flash Player I'm prompted to quit Safari and Dashboard Client. I quit Safari but I don' know how to quit Dashboard Client. Can anyone help with this challenge?

    Carolyn,
    Thank you. It worked
    Angus.

  • Why does an internet video site tell me I need to update my flash player when it is already updated?

    Hello.
    Have been watching some videos on some popular streaming websites like MegaVideo and I am getting a message saying this:
    "You need a newer Flash player version to use this player. Please click here and update your Flash player to the latest version or open the following link manually:
    http://get.adobe.com/flashplayer/"
    However I am updated my flash players to the lastest version. I even went to the about page to see that it actually updated. I even can see the spinning F.
    I have tried everything else I can think of. Please help.
    Browser: Firefox 9.01 (NOTE: I think my Flash Player was working before I updated to Firefox 9)
    Computer: 64-Bbit
    Anything either info I need to let you guys know?
    EDIT: Even tried it on IE9 and still get the same message.

    Opps. Sorry about that. Windows 7 64-Bit. And its only any on site that has Megavideo streamed, everywhere else works fine like youtube and such. When I get home from work I will see about taking a screenshot of the video and message. Was going to do that but forgot.
    Thanks for the reply.

  • I am having trouble watching videos and movies. I have updated Adobe Flash Player and Microsoft Silverlight but each time I try to watch something I get the message that I have to install or update these programs... Why is that happening? Can it be fixed?

    I have updated Adobe Flash Player and Microsoft Silverlight but each time I try to watch something I get the message that I have to install or update these programs... Why is that happening? Can it be fixed? How do I fix it? PLEASE HELP!

    Please post a screenshot that shows what you mean. Be careful not to include any private information.
    Start a reply to this message. Click the camera icon in the toolbar of the editing window and select the image file to upload it. You can also include text in the reply.

  • Amost every page I open, Firefox asks whether to enable Flash player. How to get rid of this nagging pest ?

    Amost every page I open, Firefox takes a line off my netbook screen to ask whether to enable Flash player.
    How to get rid of this nagging pest ?

    downloaded 17MB flash installer from Adobe website.
    This download did not run properly, reporting that it had some error.
    Still plagued with FireFox queries about Flash.
    Don't much care about having flash plugin in FireFox.
    Prefer to download a flash file, scan with virus checker, then play it with VideoLAN.
    So I disabled Flash plugin to "Never Ask" but still the noxious popup
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  • Why does Facebook Farmville 2 keep asking me to install flash player when it is already installed in firefox?

    My os is windows 8.1.  I use firefox.  I play facebooks farmville 2.  It keeps asking me to install the new 3d flash player which is already installed. I've followed your steps and nothing has worked.  I cannot play farmville 2 on firefox because of the necessity of installing the flash player which is already installed.

    Are you using AdBlock Pro or another ad-blocking or anti-tracking technology?  If so, you should try disabling it.

  • Why do websites ask me to install flash player when I already have the latest version?

    Windows 7 (64 bit)
    IE 9
    Flash 11.5.502.135

    That discussion doesn't seem the same as my problem.
    Here's a screen cap:
    I've had this same issue with previous versions maybe all the way back to 9 or 10 or further

  • I continuously get a Firefox pop-up saying that there are missing plug-ins. This seems to be the Adobe Flash Player and the installation fails when I click on the button. I've installed it manually but Firefox still gives the pop-up. Very frustrating.

    Pop-up is the yellow bar at the top with the Install Plugin button enabled

    Flash Player is free, and you might ask for help in Flash Player
    This forum is about the Cloud as a delivery process, not about using individual programs... and as far as I know, Flash Player is a different, free, download
    If you start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

  • Why directed to download flash player when I already have it?

    this is my first problem encountered while downloading Adove Flash Player. I was trying to watch video on you tube. after i clicked the start button to begin, it asked to download "Adove flash player" to watch this video. I was never asked to do this. I tried to download it anyway. After  running 99 seconds and 1 sec left, it paused. I clicked pause box it changed to running security scan. I clicked run again.Then "user account control dialog box came up and asked if I want to allow the Flash Player to change settings. I clicked yes. Then the Flash Player Installer window appeared and it shows that Chrome is already installed in my computer. Is there anyone who can help me with this?. I tried several times with same results. Thanks in advance.

    Hi, Pat
    Thankx for your reply. I was away busy doing other things. My OS is window 7 and it happened only with ATT.Yahoo. When I clic video on You Tube, it says  I need Adove Flash Player installed in red box. And right beside it, there was another note and it says "You are using outdated browser, which You Tube no longer supports. Since some features on You Tube may not work. You are viewing a lightweight version of the video page. Go back to the regular page.". When I clic the " go back to the regular page" viedeo started to play. It never happened before until I reported on Wednesday. Same video played normal on Google Chrome. My current Adove Flash Player is 11 Active X.

  • Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.

    Firefox hangs and will not allow me to access other programs running when I resize a pop up window, move a pop up window, accidentally right click flash content.
    == This happened ==
    A few times a week
    == Not sure when it statrted

    Hi.
    When this happens, please press CTRL+SHIFT+ESC and see how much RAM and CPU Firefox is using. If they're sky high, then... Well, that kind of issues are, unfortunately, more common and the we'd like. Thankfully, 99% of the cases are very easy to solve. However, you do need to diagnose what your exact problem is. Do this:
    #run Firefox in safe-mode to disable all extensions and plugins. If this fixes your issues, be them with RAM or CPU usage, then you know it's a problem with plugins or extensions. Proceed to number 2. If safe-mode doesn't fix the issues, then read bellow, after this list;
    #update all extensions and plugins in your Firefox. If this doesn't solve the issues, proceed to the following number;
    #disable all extensions and plugins in your Firefox (not running safe-mode). Being certain that, as in safe-mode, the problems you're having have gone away, enable one plugin at a time. You should be certain that you WANT that plugin to be enabled, so keep your overall number of plugins as low as possible. When you encounter the problems, you know you've found a problematic plugin, so disable it for good. Keep enabling all plugins (except problematic ones) until you've gone through them all.
    #enable one extension at a time. Again, be certain that you WANT that extension to be enabled, so keep your overall number of extensions as low as possible. When you encounter the problems, you know you've found a problematic extension, so disable it for good. Keep enabling all your extensions (except problematic ones) until you've gone through them all;
    #you're done! You've fixed your problems with problematic add-ons.
    Ok, if disabling all extensions and plugins through safe-mode didn't work to bring Firefox's CPU and RAM usage to good levels, then you have different issue. The most likely scenario is that you have a third party software running on your computer that is messing with Firefox. Do as follows:
    #do a virus/malware check on your computer. If this doesn't fix it, proceed;
    #disable all software running in the background that you don't want to have running in the background (in windows, this is done by pressing WINDOWS+R in your keyboard, typing "msconfig" (without the commas) and pressing enter. Now, under the "Startup" tab, you can uncheck the software you don't want, and reboot your system for changes to take effect. If you're unsure of what software you want running, ask someone with more experience). If this doesn't fix you issues with Firefox, proceed;
    #check your firewall/antivirus/security suite for enabled functions/features that you don't want and/or may be conflicting with Firefox. You'll find that these features are most likely tied to Internet Security features, such as link scanners or URL checkers and the like. If you're not sure they are conflicting with Firefox, simply try to disable to see whether or not that's true. As long as you don't browse the web with your antivirus completely off and your firewall completely turned off, there should be no problems. If this doesn't solve the issues, proceed to the following number;
    #check your operating system security options, mainly advanced options that are not configured by default. While it's very unlikely that this may be the cause of the problem (after all, it's the last item on the list), it's remotely possible. If this doesn't do it, I'm out of ideas. Except make sure you've followed my instructions correctly.

  • When i go to update the flash player, i click after save to install flash player download, the box that pops up is completely blacked out?

    please help, i cant update the flash player.

    Hi Rosa,
    Please try the offline installer posted at the bottom of the Installation problems | Flash Player | Windows page, in the 'Still having problems' section.  There will be three (3) installers.  Since you're on Windows 8.x, ignore the installer for ActiveX Control, as Microsoft embeds Flash Player in Internet Explorer on Windows 8.x systems.  You'll want to download the 'Flash Player for Firefox - NPAPI' installer file.  If you also use Opera browser you'll want to download the 'Flash Player for Opera - PPAPI' installer file.
    Maria

  • I recently installed Adobe Flash Player 11 ActiveX--11.4.402.265 and when I open My Mozilla Firefox browser I keep getting this message flashing on my screen: '

    I recently installed Adobe Flash Player 11 ActiveX--11.4.402.265 and when I open My Mozilla Firefox browser I keep getting this message flashing on my screen: 'Adobe Flash Player 11.4 r402 has stopped working" and then "Windows is checking for a solution"
    This flashes a few times then usually stops but not always.
    It happens every time I try to open a new page.
    I fixed this problem by uninstalling Adobe Flash Player 11 and installing Adobe Flash Player 10.3. However, now my IE browser wants me to install Adobe Flash Player 11 again. Although I don't use my IE browser frequently, I DO have to use it sometimes. Will there be an update to Firefox 15.0 to correct this issue?

    Tylerdowner:
    Thank you, your solution worked great.
    mohenryj

  • How do I install Flash Player when I get a message to close Internet Explorer??

    How do I install Flash Player when I get a message to close Internet Explorer???

    Hello Vicram,
    Much thanks and appreciation
    ZZZZZZZZZZZZZZZ
    Date: Thu, 27 Jun 2013 13:04:09 -0700
    From: [email protected]
    To: [email protected]
    Subject: How do I install Flash Player when I get a message to close Internet Explorer??
        Re: How do I install Flash Player when I get a message to close Internet Explorer??
        created by VikramGaur in Installing Flash Player - View the full discussion
    Hello,
    Welcome to Adobe Forums.
    You can download offline installer for Flash Player from here : http://helpx.adobe.com/flash-player/kb/installation-problems-flash-pla yer-windows.html#main-pars_header
    Before you run the installer, make sure Internet Explorer is closed.
    If it still prompt you to close IE, then this might help : http://forums.adobe.com/message/5393818#5393818
    Thanks,
    Vikram
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5456791#5456791
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         Start a new discussion in Installing Flash Player by email or at Adobe Community
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  • HT201317 My photostream in windows 7 PC does not shows any pic. when i click on slide show it start showing me slide shows of pic but when i try to copy files i cant do as no photo is viewd in list mode. This problem has arised since IOS is updated.

    My photostream in windows 7 PC does not shows any pic. when i click on slide show it start showing me slide shows of pic but when i try to copy files i cant do as no photo is viewd in list mode. This problem has arised since IOS is updated.I reinstalled my icloud and checked if icloud sharing is ON. I can see pic in my photo stream in PC only in slide show mode. While in list mode it shows pics before i actually click on photostream folder. My phone memory is out becose of bunch of photoes. How do i copy my photostream photoes.

    Hi all.  I can’t tell you how to solve your iCloud 3.x issues.  Heck, I don’t think they’re even solvable.
    But if you had a previous version of iCloud that was working correctly then I can definitely tell you how to solve the “iCloud Photo Stream is not syncing correctly to my Windows 7 PC” problem.  …without even a re-boot.
    Log out of iCloud 3.0 and uninstall it.
    Open My Computer and then open your C:\ drive.  Go to Tools/Folder Options and click on the View tab.  Select the “Show hidden…” radio button and click on OK.
    Open the Users folder.
    Open your user folder
    Open ProgramData (previously hidden folder)
    Open the Apple folder – not the Apple Computer folder.
    Open the Installer Cache folder
    In Details view sort on Name
    Open the folder for the newest entry for iCloud Control Panel 2.x – probably 2.1.2.8 dated 4/25/2013
    Right click on iCloud64.msi and select Install.
    When finished, the synching between iCloud and your PC will be back to working perfectly as before the 3.0 fiasco.  The pictures will be synched to the same Photostream folder as before the “upgrade”.  Now all you need to do is wait until Apple/Microsoft get this thing fixed and working before you try the 3.x upgrade again.
    I think the iCloud 3.0 software was written by the same folks who wrote healthcare.gov with the main difference being that healthcare.gov might eventually be made to work.
    For those of you who hate to go backwards, think of it as attacking to the rear.  Which would you rather have, the frustration of no synching or everything working on an older version?
    Good luck…

  • My flash player when downloading is getting "stuck" at 30% what's going wrong? It also won't allow me to quit the installation and let me re-try

    My flash player when downloading is getting "stuck" at 30% what's going wrong? It also won't allow me to quit the installation and let me re-try

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