I fried by hard drive and I would like to know if I can retrieve my programs and/or data from my time capsule. If so, how do I go about doing that?

I need to retrieve my iTunes, tax receipts, and critical documents. Apple inadvertantly sent my hard drive to be destroyed so I've lost whatever is not on the Time Capsule. My mini would do automatic backups, but I don't know how to transfer my information to a new computer from the Time Capsule. Appreciate any help.

Mac Basics: Time Machine

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Can u use time capsule as a normal hard drive and don't activate the time capsule in my macs?

can u use time capsule as a normal hard drive and don't activate the time capsule in my macs?

Yes, but it will be slow and expensive compared to just buying an external and plugging it in locally.

I think my hard drive's dead; would like to know more about support

This is a couple questions, but namely, what's the most effective way to get your iMac turned in for repair? Should I just schedule a time to go to a Genius bar and bring it in, or do I need to go through the whole process of making a support phone call?
My iMac had a problem yesterday with a blinking question mark folder. I tried doing a disk repair, but it failed a couple times on me. I then formatted the drive (I have Time Machine, so I'm hoping I have that backed up at least), reinstalled OS X, but then it wouldn't boot afterwards.
After looking at the forums, I've seen a couple tips on getting some more verbose output from the monitor when booting (like holding Command + V for verbose output, Command + Option + P + R for resetting the PRAM (or VRAM?)), and after getting a more verbose output, I'm pretty sure this error clinched it for me:
/etc/rc: line 258: 27 Segmentation fault launchctl load /Library/LaunchDaemons /System/Library/LaunchDaemons /etc/mach_init.d
SystemStarter[29]: ipconfig waitall: Segmentation fault
So now I'm packing up my computer to take to support. I believe a seg. fault is about as bad as a hard drive can get when it dies, but I was wondering if anyone knows how good support is with these kinds of repairs, what kind of response I could expect from the Genius Bar, turnaround for a new hard drive (or will they just switch my whole computer out with another that works?), etc., etc.
I purchased the AppleCare, so I have coverage until 2010, so I should be covered.
Thanks in advance,
Nick
P.S. Is there any way to change my alias on these forums? I'm kind of past putting a handle down for my name, when I'm pretty sure a first name would be more useful for everybody.
null

Hello Nick:
You could schedule an appointment and then take the Mac in for repair. Alternatively, you could call Applecare and schedule a home repair. I know of a couple of people who have done this and were satisfied. If the drive does need to be repaired/replaced) be sure you get good instructions on retrieving your data (there are knowledge base articles that address that process (looks straightforward, but I have not done it myself).
As far as the name change, I think it would make sense just to set up an entirely new profile (as you only have six posts on this one). One of the things I did when I first signed on many moons ago is to decide that my name (not an alias) would be most useful. That has proved to be the case.
Barry

I would like to know if you can ship to this adress?

I would like to know if you can ship to this adress?

Hi InryUrguia,
I'm not sure which address you're inquiring about, but click here for more information about where we can ship to as well as options for international customers.
Let us know if you have any additional questions. Thanks!
Elizabeth|Social Media Supervisor|Best Buy® Corporate
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HT5260 Hi, my name is Gerard and my iphoto library is getting very large I would like to know if I can store all or most of my photos in a external hard drive and access them from Aperture?

Hi, my name is Gerard and my iphoto library is getting very large I would like to know if I can store all or most of my photos in a external hard drive and access them from Aperture?

Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
And be sure that the External drive is formatted Mac OS extended (journaled) (iPhoto does not work with drives with other formats) and that it is always available prior to launching iPhoto
And backup soon and often - having your iPhoto library on an external drive is not a backup and if you are using Time Machine you need to check and be sure that TM is backing up your external drive
LN

I have about 130 gigs of movies on my iTunes and was wondering if I can just put them on my backup hard drive and remove them from my main computer to free up the space

I have about 130 gigs of movies on my iTunes and was wondering if I can just put them on my backup hard drive and remove them from my main computer to free up the space.

I haven't done this with an external drive, but I would imagine it works the same way as if you have multiple internal drives. Also hopefully it works with less headache in OSX than in windows.
Anyway, move all your music over to your external, and then go into itunes -> preferences -> advanced -> iTunes media folder location. Navigate to your drive, and pick the folder you want. Ensure that your folders are set up like they are in your ~/Music/iTunes folder, or wherever your iTunes is currently pointing. Then quit and restart itunes. If your music doesn't show up, try dragging your music folder from your external onto itunes, and it will hopefully update your library.xml.
As far as Jerry's problem goes, you could try adding another music folder to your library.xml, but I really have no idea whether this will work or not. If you want to give it a try (can't promise you won't corrupt your library.xml, so make a copy beforehand) you can find the music folder xml element right near the top of the xml file (open it with textedit/textmate/whatever text editor you want (NOT WORD)). Curious to know if this works, and if it doesn't I have other ideas so let me know.

I just replaced my hard drive and restored everything from Time machine. However, I am unable to open iphoto and the following message appears Your photo library was not found. Do you want to find your iPhoto Library?

I just replaced my hard drive and restored everything from Time machine. However, I am unable to open iphoto and the following message appears Your photo library was not found. Do you want to find your iPhoto Library?
Where do I find this library?
thanks
Shak

Twas quite a hassle if I am honest which was eventually resolved but I don't feel qualified to help anyone through the process as it required a trip to my local apple store and a genius bar appointment.
Personally, I would do anything like moving pictures out of folders etc. Certainly not creating a new users. i don't think that is an elegant solution
Try the following which MAY just about rescue the situation for you but if they don't work you may have to do something more drastic.
(1) Holding down Cmd & Alt at the same time, start iPhoto by clicking on the iPhoto icon. From the resulting menu choose Rebuild photo library by selecting all available options given to you and then pressing REBUILD!
If that doesn't work
(2) Fire up Utilities. Go to migration assistant. Chose 'From another Time machine back-up'. Open the 'Users' option that comes up next and from there select Pictures, then uncheck everything else like Applications etc (you don't want to do a full migration of everything) and click go.
If that doesn't work, take a deep breath and this step is rather complicated but it worked for me. First of all close iPhoto! Then go to new Finder window.
From the Finder window choose Pictures, then iPhoto library, press CMD and the letter i. It brings up a new window. Go to Sharing & permissions. From there select the padlock to unlock settings. and then select User account, then press the 'cog' icon next to +/- abd choose Apply to enclosed items.
This may take a while. Once completed, re-open iPhoto.
And that should (I stress should) cure it.
Good luck.

I bought an external hard drive and now use it as time machine. I copied my photos to it. Can I now delete my iphotos?

My photo library is full. I bought an external hard drive and am using it as time machine. I copied my photo library to the external hard drive and burned all of my pictures onto DVD's. If I delete my photos from my computer, will the photos still be on the external hard drive and saved in time machine? I am parinoid about losing my photos (memories).

I think you mean Your Hard Disc is Full as opposed to iPhoto.
agrech21 wrote:
My photo library is full.
With regard to your iPhoto Library... you can Move it to another External Drive and use it from there and then you can use TM to Backup that Drive as well as as your Mac.
1) Move iPhoto Library to External Drive
See > iPhoto: How to move the Library to an EHD
First... Make sure the EHD is Formatted Mac OS Extended (journaled)...
Format, Erase, or Reformat a drive
Quit iPhoto if open.
Open your Pictures folder and select the iPhoto Library.
Drag the iPhoto Library to the External Hard Drive.
To Use iPhoto on an External Drive...
Hold down the Option key on the keyboard and open iPhoto. Keep the Option key held down until you are prompted to create or choose an iPhoto Library.
Click Choose Library.
Locate and select the iPhoto Library in its new location.
And also make sure that all is working to your Satisfaction before Deleting anything.

I have a Canon Vixia HV30 and would like to know if I can transfer video from it to a new MacBook Pro? The camcorder has a HDV/DV output. Is that compatible with firewire?

I have a Canon Vixia HV30 and would like to know if I can transfer video from it to a new MacBook Pro? The camcorder has a HDV/DV output. Is that compatible with firewire?

Hi Codye24
I don't know if you saw this thread
Connecting a Canon HV30 camcorder vai a thunderbolt port to a new imac
Hope that this helps
Kevin

HT1918 I am receiving charges and would like to know if you can tell me what the AppleID is that is buying the songs

I am receiving charges and would like to know if you can tell me what the AppleID is that is buying the songs

We're just fellow users here and have no access to any information about your account. Nor in most cases will Apple be able to give you such information. If your credit card is being charged for purchases that are not showing in your iTunes Store account's Purchase History, contact your bank and report the charges as fraudulent.
Regards.

Hello! I lost my iphone like a month ago, well I reported that phone as lost with my icloud account, now I got a new iphone and I would like to know if I can use that same icloud account with this new phone? The old one will stay reported?

Hello! I lost my iphone like a month ago, well I reported that phone as lost with my icloud account, now I got a new iphone and I would like to know if I can use that same icloud account with this new phone? The old one will stay reported?

Thank you. The old one will stay reported?

I have an iPod Classic. I think it is a 5th generation. I would like to know if I can download games from the App store that say they are for iPads, iPhones, and iPod Touch. Will these work on my iPod Classic?

I have an iPod Classic. I think it is a 5th generation. I would like to know if I can download games from the App store that say they are for iPads, iPhones, and iPod Touch. Will these work on my iPod Classic?

No, they won't.
(58155)

I just replaced my hard drive and restored everything from Time machine. However, my itunes is empty. No music, movies etc are there. Please help thanks

I just replaced my hard drive and restored everything from Time machine. However, my itunes is empty. No music, movies etc are there. Please help thanks

Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Windows images, but you get the point. Depending on the age of your library the library file might not include the .itl extention. Make it match the file you are replacing.
See MusicFolder Files Not Added and Super Remove Dead Tracks for tools to catch up with any changes since the backup file was created.
tt2

I would like to know if I can "join CD tracks" once they are downloaded into a playlist in my ITunes folder on my computer and/or how do you "join CD tracks" if you are downloading from iTunes itself. I have two songs that I would like to "join" but I d

I would like to know if I can "join CD tracks" once they are downloaded into a playlist in my ITunes folder on my computer and/or how do you "join CD tracks" if you are downloading from iTunes itself. From the information through the "Help" menu, it seems you can only "join cd tracks" when you are in the process of downloading them from a CD onto your iTunes playlist?
.....any suggestions would help.
Thank You
DW

The help menu is correct.

I have bought an iPhone 4S in Brazil and I would like to know if I can replace my old iPhone for a new one (iPhone 5S), at some Apple Store in USA, if I pay just the difference between both values.

I have bought an iPhone 4S in Brazil and I would like to know if I can replace my old iPhone for a new one (iPhone 5S), at some Apple Store in USA, if I pay just the difference between both values.

You're welcome.
I would advise against that for the reasons I provided.
Could I have my iPad 2 for the new one paying the difference between their values?
No. Sell the existing yourself and use the proceeds to purchase a new iPad.

I fried by hard drive and I would like to know if I can retrieve my programs and/or data from my time capsule. If so, how do I go about doing that?

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