I gave a tune to my daughter and she did not receive it after 2 weeks

How my daughter can pick up the tune. I allready paid for. Thanks

She's checked the spam folder on the email account that you sent it to as well as the inbo ? You could try resending it : http://support.apple.com/kb/HT1541
If she doesn't receive that either then try the 'report a problem' page to contact iTunes Support (I'm not sure if gifts show on the purchase history) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

I gave my ipod touch gen 4 to my daughter and she did a reset on it but when she tries to go to itunes it still comes up with my account. How do we change that

I gave my ipod touch gen 4 to my daughter and she did a reset on it but whenever she tries to download something from itunes it asks for my username an password. How do we change this?

Settings > iTunes & App Stores > tap your Apple ID > Sign Out.

2 people sent e-mails to me today and I did not receive them. They both were replies to my e-mail (both different). I am running 10.7.5. I searched everywhere and nothing. Not on iCloud either.

2 people sent e-mails to me today and I did not receive them. They both were replies to my e-mail (both different). I am running 10.7.5. I searched everywhere and nothing. Not on iCloud either. This happened a few years ago and never noticed it again. I received emails before and after the 2 that never showed up so can't figure out why I didn't get them! Does Apple automatically delete some emails based on text? These were nothing crazy. One was about decorating cookies for a party and which colors to use! HELP! Now I am worried I am missing important emails!

Greetings Val Val,
Welcome to the Apple Support Communities!
I understand that you are not receiving some email from an account that you have set up on your Mac. To begin the troubleshooting process, I would recommend reading over and working through the attached article.
OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
Have a great day,
Joe

I own an account on iTunes two years ago, almost always used it two days ago, the account stops working do not know why when I open the account Italpin reset your password and resend the email to and I did not receive any Klnh aftermarket tried a lot and

hi
I own an account on iTunes two years ago, almost always used it two days ago, the account stops working do not know why when I open the account Italpin reset your password and resend the email to and I did not receive any Klnh aftermarket tried a lot and Amaisalna something please help

CHANGING APPLE ID/EDIT ACCOUNT INFORMATION/CHANGE ITUNES COUNTRY
Tap Settings / iTunes & App Stores, then tap the Apple ID signed in. Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID http://support.apple.com/kb/HT2731?viewlocale=en_US
To edit account information tap Settings / iTunes & App Stores / Apple ID: / View Apple ID
To change your iTunes Store country, sign in to the account for the iTunes Store region you would like to use, tap Settings/iTunes & App Store/Apple ID/View Apple ID/Country/Region
Read this article for information http://support.apple.com/kb/HT1311

HT203167 i bought coins for the plants vs zombies game and i did not receive them? where did they go or how do i report the problem so i can get the coins?

so i bought 100,000 coins on the Plants vs Zombies game on the ipod touch and i did not get the coins i bought. however, they DID take my money! how can i get the coins or my money back?

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I gave my ipod to my daughter and it will not update

she is using her Apple Id but it is still asking for my password on my old id that I no longer have. She cannot do any updates, i have deleted all accounts and re-logged in and still it is asking for the password for my old apple id. I have tried to put the password in but it says it is wrong. I no longer have that e-mail address so I can't change the password plus it says that the answer to my security question is wrong. How can I get the apple id for the updates to change to her id?

ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them. Apps can not be updated without knowledge of that ID and, more importantly, its password. Apple IDs can not be merged and purchases can not be transferred from one ID to another.
The only resolution of which I'm aware is for her to trash the Apps and purchase them again under her ID.

I had to manually download the new version of itunes.. via tools, it gave me 4 items to download and i did not download all 4 compenants. Does anyone know how to get back to the pop up that contains tools so i can redownlaod all of them.

I lost my old iphone and have a new 5s.. i need to sync to itunes. i had to donwload manually via tools but i didnt download all four files. now when i plug my phone into itunes it says there is an error bc i didnt download all the files. so when i go into itunes now and check for updates it says its up to date. the problem is with the phone support file i didnt download.
Does anyone know how to get back to the pop up that has the music player update and itunes update bc this is the only place i have seen "tools" to be able to manually update all four files....
***IF i completely uninstall itunes and reinstall will it still have all my songs, photos, apps etc... bc i need to sync my new phone to get all my stuff back

this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me...

HT201272 my grandaughter was playing with an app that i had to pay for she clicked buy nd now she was playing the same pp but it was $9.99. with tax $10.03 and she did not no that it says buy means to buy app sheis 5 yrs old the first one i let go but she

plz put back the money u took out for app that i didnt even get or want my 5 yr old grandaughter was playing and this sign she said was popinbg up and i saw after it happened to a didfferent one it says buy or no thanks and she clicked buy so plz take off if the app is on my iphone but it is not and plz put back the $10.03 with tax back into my account the apple store and sprint store both told me to send u this mess to delet and restore my money into my account thank u
<Personal Information Edited by Host>

Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here. I've asked the hosts to remove your phone number from your post.
You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on your device via Settings > General > Restrictions > In-App Purchases 'off', and depending upon what versiob of iOS that you have on it you may also have a Require Password setting on the Restrictions screen which you can set to 'Immediately'

After installing ios 6 to my iphone4 and my daughters iphone4s we now get each others text messages. How can we disconnect from each other so that I don't receive the text messages from her and her friends and she does not receive mine?

After installing IOS6 on my iphone 4 and my daughters iphone 4s we have this wonderful connection that we would like to break. We are now seeing/receiving each others text messages. I love my daughter but I don't really want to get all of her text messages from her friends and I don't really want to read every response she sends. Additionally, she can also see my text messages and there are times I really don't need for her to know everything that I am doing.
So It is time to cut the cord we need our own seperate texting. I am not sure what we did to have this happen but how do we undo it?

Get your Apple ID sort out.
Only use the same Apple ID in Settings > iTunes & App Stores to share purchases, no where else.
Here some tips, it was written for IOS 5 but it's still valid for iOS 6.
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family

You should be able to turn on icloud from your computer wirelessly since my mother got her phone stolen and she did not have icloud enabled so we could not track it

if you could make it so when you log in to your account you can turn on icloud on your phone and track it that would be good since it was stolen and we cannot track it

Sorry, if Find My iPhone is not on, there's no way to track, wipe or lock it.
You cannot remote control an iPhone. Just imagine if you can especially some crooks.

Safari and Stickies did not work accurately after upgrade Lion 10.7.3

1. Safari: version 5.1.5 and other before cannot show charts and other buttons in the homepage of www.comdirect.de. (Firefox does it) Asking technical staff of comdirect, they told me: "it is a known problem of safari. Safari does not meet the standards". Up today there is no improvement in the divers updates of Safari.
2. Stickies: Working some weeks with Lion, two icons of the stickie-programm suddenly apeared in the Dock. Version 7.0, 874KB and Version 8.0 5,2 MB. Results:
Moving a stickie, caused its duplication, other were lost.
Putting the Version 7.0 into the trash, it install themselves again but more and more stickies disappeared.
I want my stickies back, at what location are they stored? What can I do to solve the problems 1) und 2)?
Thanks for a praktikable proposal.
Klaus 186

So the result form Apple authorized servis was that both motherboard and graphic card need to be replaced (cost aproximatelly 1100$) and in addition they said there will still remain some problem with display which would cost additional 500$ to fix. Taken in account that there would be only 90 days warranty on new parts I decided to give up with the iMac. Very disappointing after only 1,5 year on machine that costed more than 2000$.
Recommendation from me after this experience - buy 3 years warranty if possible. I am personally very much looking forward for Mac Pro refresh. I don't want to be again in situation that if something breaks in my working machine I have no chance to replace it myself and can only expect very high repair costs. Untill new Mac Pros are out I'll suffer working on Mac Book Pro.

Safai and Stickies did not work accurately after upgrade lion

Hallo,
1. Safari: Version 5.1.5 and other before cannot show charts and other buttons in the homepage of www.comdirect.de. (Firefox does it) Asking technical staff of comdirect, they told me: "it is a known problem of safari. Safari does not meet the standards". Up today there is no improvement in the divers updates of Safari.
2. Stickies: Working some weeks with Lion, two icons of the stickie-programm suddenly apeared in the Dock. Version 7.0, 874KB and Version 8.0 5,2 MB. Results:
Moving a stickie, caused its duplication, other were lost.
Putting the Version 7.0 into the trash, it installs themselves again but more and more stickies disappeared.
I want my stickies back, where are they stored? What can I do to solve the problems 1) und 2)?
Thanks for a praktikable proposal.
Klaus 186

B-Tron wrote:
First off, if I had have unchecked "preserve user accounts and network settings" check box, would I then have had the fresh, 'new', and cleared out operating system I was hoping for?
Yes. That is correct. The only problem that might crop here is if there is something wrong at the disk-level or file-system-level that transcends the content of the system being installed. For this reason, some people like to wipe (reformat) their hard drive before doing a clean install.
Secondly, all my data from Tiger is in 'Macintosh HD', so it seems that anything that is in Previous Systems is a duplicate. Am I therefore safe to delete that folder? I checked the Library folder in Previous Systems, and it is identical to the Library folder in 'Macintosh HD'. I find this strange, because if everything in Previous Systems is a duplicate, doesn't that defeat the purpose of Archive and Install and simply waste memory?
Not everything. Because of the "archive and install" method, the installer doesn't try to upgrade your old system, it just archives it and installs a new one. Then it pulls over your old user accounts.
If you are sure you don't need any of the files from that previous system, then "yes," you can delete it.
You might find this article of interest <http://www.macfixit.com/article.php?story=20071026082852658>. I think it addresses some of your concerns.

I need to clear my harddrive on my macbook pro and i did not receive a disc to install software it came with osx lion

Any help would be appreciated

If you want to get your MacBook Pro back to 'factory' settings and don't mind that you lose all of your files, apps, etc., then just follow Thomas Reed's advice in How to prepare your Mac for sale.
You will lose all data - but, if you don't mind losing that 'ton,' go right ahead.
Good luck,
Clinton

I have purchased an app and tried to gift it to a friend and he did not receive it.

I just purchased an app this morning and tried to gift it to a friend and he never received it.

It sounds as if you purchased the app, but you also purchased some subscription within the app. You say "Apple is charging monthly", but it's probably the app writer that is charging you monthly for some subscription you purchased within the app. Contact the app vendor and tell them you want to stop the subscription.

HT4009 I already bought the in app purchase for the game Monster Warlord by Gamevil and i did not receive any of the jewel until now.. i already send a report to the developer but they did not reply for my case.. what should i do?

As the topic above. My accout already deducted $49.99 for the purchase but I did not get any of the jewel.. Please help me..

Contact iTunes support, they will fix things:
http://www.apple.com/support/itunes/

I gave a tune to my daughter and she did not receive it after 2 weeks

Similar Messages

Maybe you are looking for