I gave an invalid date of birth and was marked ineligible to use my ExportPDF subscription

Your prompts require a date of birth....WHY??? You have my CC info - you don't need any more PII.
I answered with an invalid date (today's date) and it marked me as ineligible to use the ExportPDF service which I just purchased.
This is stupid!!! How long is it going to take to get this fixed?  I need an exported spreadsheet now.

How about you provide a field for a stated age, not something used frequently in establishing identities (and falsifying identities) ?
I am 62, old enough to know that no one needs to know my date of birth other than government authorities and financial institutions with which I do business.  All others should only want to know an “approximate age”….I’m certainly not younger than 18.
Don’t contribute to the $32 billion earned annually by hackers and identity thieves.
Thank you,
Wally Talen, CISSP, Security+, OCPDBA, OCAPL/SQL, SCJ2P, SCPDP, CPA
Direct: 805-501-6919
Description: Description: CISSP_logo.jpg       Description: Description: Security+_CE.jpg     Description: Description: OCPJPG    Description: Description: java_cert_prog_cmyk.jpg

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