I gave my friend my id and password to download films from my account to his but he's getting all my photos, calinder events and personal details on his ipod but he wont delete them or reset his ipod. How do i get all my info off his ipod.

Help me please!?!

See if you can wipe/erase his device. make sure you select his device and not your device to erase.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.

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HT1918 despite changing my apple twice id somebody in N. America/Canada is downloading games from my account. the website does not give me any recourse to correct this and track who is doing this. Any suggestion would be gratefully received

Hi,
I cannot seem to find any help for a situation that has now occurred twice, despite changing my apple id on bith occasions. Twice now, once from Canada, the second time from the USA, someone has downloaded games using my account.
The website seems particularly unhelpful as to how to rectify this and Apple do not appear to want to take responsibility for helping me sort this out. any suggestions would be gratefull received.

Hi aughton880,
To address your immediate issue, for any purchases you did not make I would report by following these instructions:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Two step authentication may be a good security measure to add to your account to prevent future issues:
Apple ID: Frequently asked questions about two-step verification for Apple ID
http://support.apple.com/kb/HT5570
I would recommend changing your password as well:
Apple ID: Changing your Apple ID password
http://support.apple.com/kb/HT5624
I hope this helps!
- Ari

If I'm downloading songs from iTunes with my iPhone, than I can't delete them on the iPhone. How can I get rid of them on the iPhone after I synchronised them with my library?

Since I have the iPhone4S I can't delete songs from the iPhone anymore, which I downloaded with the iPhone. I sync the iPhone with my library. That works perfect. But than I want to delete the songs on the phone. That doesn't work. Can somebody tell me how I can delete those songs?

You have to uncheck what songs you don't want in iTunes. I don't think you could delete songs off the phone direct, unless you had I tunes match.

I have a iPhone 5. In usage, it says i have 2.1 gigs used because of photos and camera. I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Help!

I have a iPhone 5. In usage, it says i have 2.1 gigs used because of photos and camera. I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Both iTunes and the phone say that 2.1 gigs are being used, even though the phone now has nothing on it. What is going on?

Yeah it works fine over wifi the problem is when I try to use it over my 3G. It's really stressing me out now.

I have just connected my computer to my iPad to import photos to my iPad and have imported the wrong ones and wish to delete them. Does anyone know how I do this please. I am a novice at this as I have ony just acquired my iPad,

I have just connected my computer to my iPad to import photos to my iPad and have imported the wrong ones and wish to delete them. Does anyone know how I do this please. I am a novice at this as I have ony just acquired my iPad,

Photos that were synced from your computer using iTunes can only be deleted by de-selecting them from the folder from where they were synced - and then re-syncing.
Connect the iPad to the computer and launch iTunes.
Click on the iPad name on the left side under devices.
Click on the Photos Tab on the right.
Uncheck all of the albums that you want to remove under the Sync Photos From heading
Click on Apply in the lower right corner of iTunes
If you are using iTunes 11 and you can't see the sidebar go to View>Show Sidebar from the menu at the top.

Got this iphone from my Ghananian friend.He forgot the email and password used to active the 4s iphone currently running on iOS 7.He did a restore using iTunes and now needs to be activated.Any idea?

Got this iphone from my Ghananian friend.He forgot the email and password used to active the 4s iphone currently running on iOS 7.He did a restore using iTunes and now needs to be activated.Any idea?

The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818
There is No workaround.

I used an apple account of a friend to download apps to my iphone, the account then closed, now when i tried to update apps i download it from my account or i buy it using my account, its says that i have to put the password of my friend account

i used an apple account of a friend to download apps to my iphone, the account then closed, now when i tried to update apps i download it from my account or i buy it using my account, its says that i have to put the password of my friend account, and if i want to update any app i downloaded or buy from my i have to delete it and download it again.
what can i do??

As far as I know you should be prompted for the password for an account that 'owns' one of the apps that requires updating.
If all of the apps with updates are linked to your account and that is the account that is now logged in, then you could try a reset and see if that helps : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

Iphoto doesn't ask me if i would like to keep the photos i import on my camera or if i would like to delete them? how do i get it to ask? newest version of iphoto. iPhoto '11, Mac OS X (10.7.4)

iphoto doesn't ask me if i would like to keep the photos i import on my camera or if i would like to delete them? how do i get it to ask? newest version of iphoto. iPhoto '11, Mac OS X (10.7.4)

Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder.
(On 10.7: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library)
(Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
What's the plist file?
For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.

HT204053 I am trying to log into my IPad using my apple ID and password to download updates, which I have done before, but it brings up my daughters ID instead of mine? What do I do to get it to bring up my apple ID.

I am trying to log into my IPad using my apple ID and password to download updates, which I have done before, but it brings up my daughters ID instead of mine? What do I do to get it to bring up my apple ID.

Could it be that you or your daughter used your daughters Apple ID to install these apps? Make sure that your Apple ID is set up in "Settings > iTunes & App Stores" then delete the Apps when your daughters ID appears and then re-download them again by using your own Apple ID. This should fix the problem.

I just synced my iPhone on iCloud and it deleted all of my calendar events and isn't even showing up on the iCloud website. Is there a way to get all of those events back?

I just synced my iPhone on iCloud and it deleted all of my calendar events and isn't even showing up on the iCloud website. Is there a way to get all of those events back?

I've had the same problem, synced yesterday and I've lost all my events in my calendar. Restored my phone,not worked, deleted icloud that hasnot worked,nothing is coming up at all on icloud calendar, and my mac was backed up when I plugged in today so not backed up on that. Someone please help, can I get them back? my life was on that calendar.

HT5621 I am being prompted for the questions for my apple ID. I have put what I think are the answers and it is still not letting me purchase games from my account. I try to send the answers to my e-mail and I am not getting them.

I am being prompted for the questions for my apple ID. I have put what I think are the answers and it is still not letting me purchase games from my account. I try to send the answers to my e-mail and I am not getting them. I had account issues about a year ago where my id was spelled wrong. Could this be associated with that?
<Email Edited by Host>

Hi gymdad1959,
This article has instructions for resetting security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Cheers!
- Ari

I've had to reset my computer, how do I get my backups and music back?

I've had to reset my computer, how do I get my backups and music back?

It's a bit late now. You will need to use third-party software such as Phone to PC in order to transfer the files to your new iTunes library. For items purchased from the iTunes Store you can re-download them: Downloading past purchases from the App Store, iBookstore, and iTunes Store.

Updated to iTunes 11.1 and many of my podcasts were, as far as I can tell, deleted from my account. 'This American Life' in particular, cannot be redownloaded for free and I want the unlistened podcasts I accrued to come back! Any tips or suggestions?

Updated to iTunes 11.1 and many of my podcasts were, as far as I can tell, deleted from my account. 'This American Life' in particular, cannot be redownloaded for free and I want the unlistened podcasts I accrued to come back! I'm also afraid that if I sync my iPod now, the podcasts that I have on there but have been removed from the computer, will also be removed from the iPod.
Any tips or suggestions?

What really cheeses me off here is that Apple isn't allowing users enough customization. With each update of iTunes (and the OS and iOS) we're forced to give up something that worked well for the way we want to use the app and make do with fewer (and lamer) options. If Apple keeps this up, they're going to start losing customers fast. I mean if this isn't fixed soon, I'm pretty sure I'm going to give up on iTunes, and then I'll probably go ahead and get a Galaxy when I need to replace my iPhone.
What I don't understand about how they won't let users delete the list of available podcasts now is why? How is this making it a better program? I can understand that not all users are capable enough to right-click on a feed and select "Show all available episodes", so I can see why they want the complete list to be the default (and, surprise, it already was). But to not give users the option to delete that list? It's inconsiderate because it makes navigating feeds with a large back catalogue really frustrating. I'm flabbergasted that no one at Apple considered all the podcast feeds that keep hundreds of episodes available when they removed this feature. It smacks of rank incompetence.
What improvement were they trying to make here anyway? There was nothing wrong to my mind about how podcasts were managed in previous versions. Whatever improvement they were trying to make here, they should have realized that many users would at least want the option to keep things the way they were.
And reverting to a previous version is no solution. I can't sync my iPhone with the new iOS without this update, and (while I do have some issues--specifically how you can't play podcasts in the Music app anymore) I do like the new iOS.

TS1702 My appointments on Fantastical calendar app keep disappearing. I don't know what I am hitting that deletes them, do you? Also how can I sinc the appointments with the claendar supplied with my iphone 4s.

My appointments on the Fantistical calendar keep disappearing. I don't know what I am hitting to delete them, do you? Also how do I sinc the appointments between Fantastical claendar and the one that is supplied with the iphone 4s. I did it once but I cannot find how I did it before. Obviously, the iphone/smartphone experience iis still new to me. Your help would be greatly appreciated!!!!!!

Since you're using a 3rd party app for calendaring, take a look at their support site.
http://itunes.apple.com/us/app/fantastical/id575647534?mt=8

I just downloaded I tunes on my new computer, I've had an apple I'd since the iPod mini came out, I signed in and went to download purchases from my iPhone. It downloads apps fine but when I click on a song it says "your computer is not authorized" ***??

I just downloaded I tunes on my new computer, I've had an apple I'd since the iPod mini came out, I signed in and went to download purchases from my iPhone. It downloads apps fine but when I click on a song it says "your computer is not authorized" ***??

Authorize the coumputer. Go to store in the top of the screen and authorize it.

I gave my friend my id and password to download films from my account to his but he's getting all my photos, calinder events and personal details on his ipod but he wont delete them or reset his ipod. How do i get all my info off his ipod.

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