I gave my ipod to my daughter and it will not update
she is using her Apple Id but it is still asking for my password on my old id that I no longer have. She cannot do any updates, i have deleted all accounts and re-logged in and still it is asking for the password for my old apple id. I have tried to put the password in but it says it is wrong. I no longer have that e-mail address so I can't change the password plus it says that the answer to my security question is wrong. How can I get the apple id for the updates to change to her id?
ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them. Apps can not be updated without knowledge of that ID and, more importantly, its password. Apple IDs can not be merged and purchases can not be transferred from one ID to another.
The only resolution of which I'm aware is for her to trash the Apps and purchase them again under her ID.
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If iTunes sees the iPod, try a manual install, as pointed out on link below.
Troubleshooting 101
Some topics covered
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-Hard reset instructions
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-Preventive Maintenance
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17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
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In Memory of Steve Jobs -
My iPod touch is frozen and it will not turn off or anything. What do I do?
My iPod touch is frozen and it will not turn off or anything. What do I do?
I DON'T KNOW WHAT TO DO, PLEASE HELLP ME!!!!!
I need help!!!If not successful, try the remainder of:
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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Hey there rmflint,
It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them?
App Store at a glance
http://help.apple.com/iphone/7/#/iph3dfd8c19
Thank you for using Apple Support Communities.
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Sterling -
I downloaded an Adobe plug in and it will not update my computer even after a restart.
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See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
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I have a iphone 3gs and it will not update. I have tried going to settings and it doesnt even show up the software button to check and see if I can update. I have also tried on itunes to see if i will update and all it says is "the version iphone software (4.2.1) is the current version"
any ideas to help?Post the model number. You probably have an iPhone 3G.
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Iphone 4 in recovery mode when trying to update it to the last version and I will not update it because I don't want to lose my information
my operating system is the before last oneOpen iTunes. plug in your iPhone to the usb-port while holding the home button pressed. Your bricked phone should now show up in iTunes.
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Just installed Photoshop CC and it will not update
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Hi scottbreum,
Please go through the thread link , http://forums.adobe.com/message/5775939
In case it does not resolve, please do contact Adobe Support. http://adobe.ly/yxj0t6
Regards,
Rajshree -
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Has not updated correctly for months.Be patient. Apple's servers are currently inundated. Try again later or tomorrow.
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Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting
http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet
http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
HT5654 I am trying to update my itunes software and it will not update.
I am trying to update my itunes software and it will not update.
Hi Oleruss32,
Welcome to the Support Communities!
The article below may be able to help you with this.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
- Judy -
IPod Touch 2 gen (16 GB) will not update
My iPod Touch will not update to version 3. iTunes stops in the middle of the process of downloading the update file, and tells me the network connection has been reset. I have also tried restoring it, but the same thing happened and now the iPod will not start. It gives me the "Connect to iTunes" picture. The model is of an MB model. It originally came with an 2.2.1 version.
Any help is appreciated.
I am willing to try anything, except bringing it to an Apple store, because I live in JamaicaThe following document is worth a try with that one, carrie:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
I have an ipad 3rd gen with ios 5.1.1 and I can not update it to ios 7. It will take 13hours and when I try it stalls out halfway through and says software update failed. I have tried everything. Any help?
it actually needs more space than that. The file size is your 65 mb is probably the ota incremental file size. The full package is 700 mg, and the system needs 3 gig of free space to unpack and install.
There is a fairly good discussion here
https://discussions.apple.com/message/23680750#23680750 -
Apple TV3 and TV2 will not update to 5.2
Same problem that seems to happen with every update. Brand new Apple TV is stuck at "Step One of Two." Same with old Apple TV 2. It will not update via wi-fi or ethernet cable. It will not update via iTunes. iTunes reports that the downloaded file is corrupted. Downloading the software at mirror sites and trying to use iTunes to update from the downloaded file also gives a report that the downloaded file is corrupted. Downloading 5.1.1 and attempting a restore from that file just hangs. I ran that all night with no progress.
Both Apple TVs display severe artifacts on the screen, including screen freezing while the sound continues -- even on completely downloaded movies. The movies are basically unwatchable.
Apple has been unable to fix these problems for years, now. I have an extensive iTunes movie library which is worthless because DRM prevents watching the movies using any other device. The way I see it, either give me an Apple TV that actually works or refund the money I spent on my iTunes movies.
Between this and the stupid MacBook Pro wi-fi problems I may never buy an Apple product again.OK. I solved my issue. Before changing your address on your Apple ID, you MUST be signed out of iCloud and iTunes on your phone! If your old email keeps reappearing on your phone (and is grayed out), you'll have to go to your computer and change address back to the OLD address. Then, go back to phone and either (1) sign out or (2) remove the iCloud and/or iTunes apps which are opened - (which you'll be prompted to use old email address to verify). Finally, go back to computer and change email address back to the new one. You'll then be able to set up apps on phone using the changed email address.
Ugh, it took a while, but it worked!
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