I gave my mom I old iPhone when I got the new one, I didn't wipe it because it was some stuff on there she wanted. I erased my email account from the phone but she still receives my emails. Where do I need to go to stop her from getting them?

I gave my mom I old iPhone 4s when I got the new one, I didn't wipe it because it was some stuff on there she wanted. I erased my email account from the phone but she still receives my emails. Where do I need to go to stop her from getting them?

Restore the phone as new.
Load the content she wants on there.

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I didn't back up my old iPhone when I got a new one. If I put my SIM card in my old iPhone and backup everything, will it transfer over to my new one?

I didn't back up my old iPhone when I got a new one. If I put my SIM card in my old iPhone and backup everything, will it transfer over to my new one?

Just back it up to your computer using iTunes By connecting it to your compute, launching iTunes, then going to File>Devices>Back Up (transfer purchases of prompted). Then restore the iTunes backup to your new phone.

TS4009 I deleted a large number of contacts on one iphone when i got a new one. icloud must have automatically synced to the old one, then synced my new one to that, thus deleting many contacts. can i restore them?

I deleted a large number of contacts on one iphone when i got a new one. icloud must have automatically synced to the old one, then synced my new one to that, thus deleting many contacts. can i restore them? can i retrieve a snapshot of my icloud as it existed yesterday?

When a device that is connected to an icloud account has it's contacts deleted, the same contacts at icloud.com are also deleted and then the changes propagate to other computers and devices also connected to the same icloud account. In other words, the contacts are deleted everywhere. Also, any iOS backup to icloud does not include contacts or any of the other Apple data, like calendars, reminders, etc. The only way you can get that data back is if it was on a computer which has been frequently backed up. You restore the data from the backup. (This reference to "backup" is a local backup, it has nothing to do with icloud.)

I lost an Iphone 5 and got a new one on the next day by mail but it still doesn't work, what I need to do to activate the phone?

I lost an Iphone 5 and got a new one on the next day by mail but it still doesn't work, what I need to do to activate the phone?

Let's ensure we get this new device up and running, 123Vika. I know the importance of having a functional device. I have some great news you can activate the device directly from My Verizon. Take a look; http://vz.to/1gdvahs
YosefT_VZW
Follow us on Twitter @VZWSupport

HT1311 i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on th

i tried to do a backup from my old iphone as i have a new one that was signed into another itunes account. it said i cant do it because the iphone rejected the request. how do i get around this? i have signed out of the old acct and into mine on the phone

What is the precise wording of the error message that occurs on the old iPhone when attempting to do a backup?
Are you attempting to backup via iTunes on the computer or iCloud?

I had bookmarks on an older computer. When I got my new one my husband took over the old one and deleted firefox before I had a chance to get my bookmarks. Is there anyway to find all those bookmarks I had?

I had bookmarks on an older computer. When I got my new one my husband took over the old one and deleted firefox before I had a chance to get my bookmarks. Is there anyway to find all those bookmarks I had?

Hopefully he didn't delete the Firefox Profile folder. <br />
http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

I wanna add an email account to my phone but when i go t...

i wanna add an email account to my phone but when i go to the email settings it asks me for my username and password i forgot them both is there anyway i can get them sent to me

If you like to set up the Hotmail account as an Exchange account, see this Apple support document.
iOS: Hotmail, Live, or MSN email accounts
B-rock

I ran out of space on my time machine because I bought a new I MAC to replace the old one. So I copied the old one on the new one and in addition to that I own a macbook. So what should I do erase the old IMAC on my Time capsule ? Shall I reset it?

I ran out of space on my time machine because I bought a new I MAC to replace the old one. So I copied the old one on the new one and in addition to that I own a macbook. So what should I do erase the old IMAC on my Time capsule ? Shall I reset it?

Go to the airport utility and erase the TC disk.. a quick erase is fine and takes less than 1min usually.
A one pass erase takes several hours depending on how big the hard disk is.. but is somewhat safer in that it tests the drive condition. I normally don't bother for a TM backup.
When you start over you should be able to fit both backups on the TC.. assuming the disk is 2x larger at least than the space used on both the MB and the iMac.
If not you can also add a USB drive to the TC, and use that for one of the computers.
The slowest one is best.. as USB is slow.. but fast enough for wireless you won't notice much.

TS3899 I have just set up an email account on my ipod touch. Just received an email on my computer and the mail icon shows one new message. But when I click on mail icon it opens a page for New Account not an inbox??

Having just set up my Ipod Touch with my email account (pop3) the mail icon on it shows a 1 for new message. However when I click on the Mail icon it brings up a page for NEW ACCOUNT not any inbox. Can anyone help?

You might want to try removing they email account and setting it back up again

HT201328 I am trying to unlock my old iphone after we got a new iphone 5s yerterday. I sent the request to at&t and I have the unlock instructions but keep getting a message on itunes when I try to do the restore...

I have been trying to unlock my iphone 4s after we bought a new iphone 5s last night. I sent the request to At&T and receieved the instructions on how to unlock the old phone but I keep getting an error message when I try to do the restore.

You might want to state what the error message says....

Backing up from an old iphone to put on a new one

Is there a way to know if your backup was successful, complete after doing a backup onto icloud? I just tried doing a back up onto icloud from an old I phone in order to restore it onto my new phone. I think it worked but I want to look on icloud to see what's on there to make sure it worked. The old iphone has had some issues and the backup seemed to take a long time, so I'm not sure if it worked. Thanks.

Hello partulia4,
As it turns out, there is a way to force a backup and double check when the latest back up was completed. The article "iCloud: Backup and restore overview" goes over the process as well as what get backed up. Here's the bit that applies to you:
You can also back up manually whenever your device is connected to Internet over Wi-Fi by choosing Back Up Now from Settings > iCloud > Storage & Backup.
You should also see "Last Backup: " below that button that indicates when back up was completed.
Hope that helps,
Griff W.

Iphone 5 stollen got a new one but can't get the icloud backup

My Iphone was stollen and I put on lost mode on "find my Iphone". Now I have a new one and I'm trying to get the backup from icloud, but I always get a message that my Apple ID is locked. I've already reset my password twice and deleted the previous equipment from the app (Find my Iphone), but I still can't get the backup.
what should I do?? Tks

For you to get the pictures off the old device, you would need to have connected the device to the computer in the past, so you could select it to trust the devices. Without a working screen on the device you will not be able to do that. Because of that, you would not be able to even use your computer to navigate the file system to get the photos. Since you never created a backup in iTunes, did you do one in iCloud? If not, then the pictures cannot be recovered. Why would you not backup your phone, or import photos to the computer like you would with a digital camera?

Syncing my old iPhone as well as my new one

Hi
I tried charging up my old iPhone on my Mac. I saw iTunes synced it with the same stuff as my new iPhone. My old iPhone is the 3G model while my new one is the iPhone 4.
I don't want my old iPhone to fill up with the stuff on my new iPhone. I was thinking I could use my old one as an iPod or something. If I want to make sure it doesn't fill up with the same software etc as my new iPhone do I need to rename it or something?
Thanks

Hi,
Have a Look Here for Manually Managing the Content for your Old Phone:
http://support.apple.com/kb/HT1535
More Info Here:
http://www.apple.com/support/ipad/syncing/
Cheers,

I have I phone 5 and I can't open iCloud after deleting me old one and tried to open a new one it didn't let me because it said it maxed out

I have my phone is I phone5 and I had an account iCloud but I deleted along time ago and I have no idea what was my email address or user name or password , and tried to open a new one on my phone it won't let me because it said it maxed out and u can open iCloud one time, I need to open a new account so I can safe my information,

I've never seen an error discribing "maxed out". Please type in the exact error message you are seeing so I can maybe assist you further.

I keep getting a "Not enough storage to back-up my device" message since I upgraded to the new software. Short of purchasing more memory, and deleting some content, are there any other options?

What are my options for increasing storage capacity besides purchasing more memory, or deleting existing content. The new software install used up much of my storage capacity and the message is driving me crazy. Any ideas?? Thanks!

There are two kinds of storage messages that appewr on iOS devices. Your question seems at odds with your description so there might be some confusion here.
If the storage refers to not enough for an icloud back up then you need to purchase more icloud space or turn off iCloud backup. You can backup using iTunes on your computer with paying for additional iCloud storage.
if the storage refers to that on your iOS device as in there is not enough storage to update, then you have two options and neither option involves adding more storage since the amount of storage on an iOS devoce is fixed. One option is to delete stuff from your device to free up more space. The second option is to complete the update while your devoce is connected to your computer running the latest version of iTunes. When you do that the update is downloaded to your computer and extracted there so it doesn't require as much free space on your iOS device.

I gave my mom I old iPhone when I got the new one, I didn't wipe it because it was some stuff on there she wanted. I erased my email account from the phone but she still receives my emails. Where do I need to go to stop her from getting them?

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