I get 5 bars but still need a MicroCell (which stopped working), any ideas?

OK, I get 5 bars without the Micro Cell BUT only about 20% of my incoming calls get through (the rest go straight to VM). Outgoing calls seem to be OK, but text messages will take about 10 minutes to come in. Obviously this is unacceptable so we decided to purchase a MicroCell a couple weeks ago and it started off working great. As soon as we were in our office all our iPhones would show "AT&T M-Cell" and incoming/outgoing/text all worked as you would hope.
All of a sudden (around the time of the iPhone 4.0.1 update) the phones in my office would not connect to the MicroCell. All the appropriate microcell lights are on (3G, GPS, Power and Ethernet). I turned the unit off/on, went to ATT.com/3gmicrocell and tried disconnecting the device and then re-registered it all to no avail.
The only way I can get the phones to utilize the MicroCell is by turning the phone off for a minute then turning it back on (or putting them into airplane mode for a minute and then taking them out again). I have to do this while 2 feet away from the Micro Cell otherwise it just jumps on the tower (which says 5 bars but doesnt work). If I leave the immediate area of the microcell and come back the phone will not connect again.
Please help!!!
Thanks,
tim

ATT must have been seeing all these posts. The unit all of a sudden started working for everyone!!! Guessing they pushed a sw update overnight.

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