I get a 3914 error when I try and restore my iphone 4. my screen goes white and then all different colors. what should I do?

i get a 3914 error when i try and restore my iphone 4. my screen goes white and all different colors  what should i do

first try a different usb cable, remove all other usb devices, and try a different port in back on desktops if possible.  if no luck see these
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

Similar Messages

  • TS3694 hello i am getting a 2009 error when i try to restore my ipad can you help

    hello can anyone help?

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • Keep getting the 1062 error when I try to restore

    Trying to restore the software on my Apple TV2.  Have tried about 5 times on two different computers with iTunes. Almost completes then I get the error.
    Any ideas?

    Make sure you have uploaded the files to the root folder.
    Login to your hosting account file manager and make sure that the folder you have uploaded to is not protected. If it is, remove the protection or contact tech support to help you with this.

  • TS4036 When I try to restore my iphone it displays plug to itunes and will not restore. What can i do?

    I have an iphone 5 but it keeps displaying plug into itunes. I have downloaded the latest verision of itunes and have treid numerous times to restore this device but I am having no luck. It starts to downlaod the software but then quits and displays plug into to itunes and restore. What can I do?

    See Here
    Frozen or unresponsive iPhone

  • Starting in 2015 I get the following error when I try to import my photos. "The following files were not imported because they could not be read"  -DSC8416.NEF  I've been importing the same type of photos with no errors then 2015 came along and now I can

    Starting in 2015 I get the following error when I try to import my photos. "The following files were not imported because they could not be read"  -DSC8416.NEF  I've been importing the same type of photos with no errors then 2015 came along and now I can no longer import.

    The error message is misleading, the problem is that you need WRITE privileges added to the destination directory tree.
    Assuming you are using the "date" structure that LR defaults to, find the directory that contains the 2014 folder (the one that works) and add WRITE rights to the parent of "2014".
    While you are there, if you want, add "2015" folder to beside "2014" and add READ and WRITE rights to that new directory.

  • I get a runtime error when I try to open itunes, any help?

    I get a runtime error when I try to open itunes, any help?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • I need to download Runtime Engine 7.1, but I get a 404 error when I try to download from the website.

    I need to download Runtime Engine 7.1, but I get a 404 error when I try to download from the website.

    Are you getting it from this link (assuming Windows): http://joule.ni.com/nidu/cds/view/p/id/703/lang/en? The download link on that page seems to work just fine.

  • I get the following error when i try to print to a brother hl 5470dw printer  using mac 10.6.8 : /usr/libexec/cups/filter/pstoraster failed

    i get the following error when i try to print to a brother hl 5470dw printer  using mac 10.6.8 : /usr/libexec/cups/filter/pstoraster failed

    This seems to come up sometimes.  Here is a very detailed discussion, but at the end is a configuration file entry that might be simple to fix (or not): /usr/libexec/cups/filter/pstocupsraster failed | Apple Support Communities

  • HT1657 I'm getting a 42110 error when I try to play my rented movie.  I've downloaded the movies twice but it's saying they aren't downloaded !

    I'm getting a 42110 error when I try to play my rented movie from the istore.  I've downloaded the movies twice but it's saying they aren't downloaded !

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • I get an 0x80092013 error when I try to access iTunes Store on my Windows 7 workstation

    I get an 0x80092013 error when I try to access iTunes Store on my Windows 7 workstation

    "You can add the PATH enviromental variable in Control Panel> System> Advanced System Settings.
    Alternatively, I was successful just copying the QTMovieWin.dll from c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes"
    See in: https://discussions.apple.com/thread/5252205?start=15&tstart=0

  • Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build

    Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build. HELP PLEASE!!!!

    My Ipad and Iphone 3gs is both have issues too! I'm ready to give up! lol HELP ANYONE......

  • Apple ID couldn't be created because of a server error when i try to restore from a backup

    Apple ID couldn't be created because of a server error when i try to restore from a backup from iCloud?
    Also my mail works fine, and if i bypass everything and sign in tomy apple id in settings it will work!

    I don't know, but it's not working for me.
    I went to Apple ID website and everything is fine there, But I can't restore my phone from iCloud.

  • When we  try to restore a iphone 3 sur Itunes and new Lion we have error 3194 can t restore this iphone what can i do ?

    when we  try to restore a iphone 3 sur Itunes and new Lion we have error 3194 can t restore this iphone what can i do ?
    thanks for your kind help

    1. Update iTunes - latest version is 10.4.1.
    2. Disable ALL security apps (firewall, antivirus/spyware) running on your computer.
    3. Don't try to downgrade the iOS version.  This isn't supported
    4. If you EVER tried to hack thie phone or use apps like tinyumbrella, you may have to edit the hosts file on your computer to remove references to gs.apple.com
    5. If your phone has been hacked (jailbroken, iOS downgrade, or unauthorized unlocking), you may not be able to restore the phone to Apple specs again.
    "This device is not eligible for the requested build: Also sometimes displayed as an error 3194. If you receive this error, update to the latest version of iTunes. 3rd party security software or router security settings can also cause this issue, to resolve please follow Troubleshooting security software issues. Downgrading to a previous version of iOS is not supported. If you have installed software to perform unauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see  iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod; follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store.  Also, using an older or modified .ipsw file can cause this error. Try restoring moving the current .ipsw file aside, or try restoring in a new user to ensure that iTunes downloads a new .ipsw."
    http://support.apple.com/kb/TS3694
    Message was edited by: modular747

  • HT201413 when i try to restore my iphone 3 software the error 1015 always occurs

    when i try to restore my iphone;s software error 1015 always occurs ??

    I was not sure about the ''jailbroken''. now my iPhone cannot use, on the showing (connect to iTunes logo). so if i just want my iPhone process in normal, what can i do? i mean i want it back to the previous software version?

  • I have OSX 10.5.7 on my Intel Mac. When I try to login using the correct password the screen goes white and just returns back to the login screen. It does not jiggle like when you enter the wrong password.

    I have had a number of issues with my Intel Mac recently and had to reboot using disk utilities, safe mode, OSX recovery, but always come back to the login screen but when I type my password the screen goes white and returns to the login screen. My password is correct and the login does not jiggle as it would if the password was wrong. Please advise,

    Back up all data if you haven’t already done so. There are ways to back up, even if you can’t log in. Before proceeding,you must be sure you can restore everything to the state it’s in now. If you’re not sure you can do that, STOP.
    The procedure below may spare you the need for a clean reinstallation of OS X. If you don't feel comfortable carrying it out, don't. try.
    Briefly, you need to delete the following file:
    /var/audit/current
    If you already know how to do that, you can skip the rest of this message. Do it, and try again to log in.
    Boot in single-user mode by holding down the key combination command-S at the startup chime. If you’re using an external USB keyboard, it must be plugged directly into a built-in port on the Mac, not into a hub. Release the keys when you see a black screen with scrolling white text. In this mode, there’s no graphical interface; just a command line. Initially, you can’t make any changes to files.
    When the text stops scrolling, and you see a line ending in a pound sign (“#”), type the following command:
    mount -uw /
    You must type the command exactly as given, with no mistakes. If you don’t feel able to do that, STOP. At this stage, no harm will be done if you make a mistake, but later, it will be. Press the return key.
    Next, type the following command:
    rm -i /var/audit/current
    Press return. You should get the following output:
    remove /var/audit/current?
    If that's not what you get, STOP. Type the single letter N, press return, and try again. Otherwise, type the single letter Y and pressreturn.
    Finally, enter the command:
    exit
    Press return. The text will start scrolling again, and then the system will reboot. Try again to log in.
    Credit for this solution to ASC user AnthonyTW.

Maybe you are looking for