I get a assertion error when trying to up load adobe lightroom have followed the instruction on the adobe site to fix the problem

i get a assertion error when trying to up load ,lightroom have follow the instructions on the adobe site and it still does not work
and ideas on how to fix the problem
tk
bigguy1965

Hi,
Can you Please provide Configuration of your XP, Win7 Machine [How to post a screenshot in the forum]?
To check if Windows 7 Service Pack is already installed, follow the below steps:
Click the Start button , right-click Computer, and then click Properties.
The basic information about your computer page will open.
To check if Windows XP Service Pack is already installed, follow the below steps:
Click the Start button , right-click Computer, and then click Properties.
Click System and Service Pack Information will be listed
Please also attach log [Where do I find the Flash Player installation log on Windows?], [How to share a document] and Share the Current Version of Flash Player goto - [https://helpx.adobe.com/flash-player.html] and click on Check Now button, using about method can you place the screenshot.
Meanwhile you can also try cleaning Application Temporary Data and Try again. [c:/users/username/appdata/local/temp folder - Microsoft Community], Due to some reason the Installer file is getting corrupted which might be blocking Flash Player Installation. After cleanup try using the offline Installer [Installation problems | Flash Player | Windows]
Thanks
Piyush

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