I get a blank white screen on iTunes Games page

I can load every other page in the iTunes store to my knowledge, but for some reason when I go to the Games section of the App Store I get a blank white screen. This has been occuring for months. I have the latest version of iTunes and have tried uninstalling and reinstalling the program. I am running on a Macbook OS X Mountain Lion Version 10.8.4

Same boat here.  Has been an issue where I have not been able to select any categories beyond the App home page.  Everything comes up blank.  It started a few months ago with just the Games page coming up blank.  Now it has spread to all categories within the App Store.  All my purchases have mostly been either off the main page or on the iPod istelf.  Is starting to get frustrating.
Have uninstalled and reinstalled iTunes a number of times.  Defragged and cleaned up the hard drive.
I am running:
-iTunes (11.1).
-Windows XP (SP 3)
Connected devices:
-iPod Touch 5th gen (iOS 6.1.3)
-iPad 2 (iOS 6.1.3)
-iPod Touch 2nd gen (4.2.1)
-iPod Touch 2nd gen (4.2.1)
Any and all advice is welcome.
Thank you.

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