I get a call from someone saying they've missed a facetime call I've not made

Can anyone suggest a solution to this? If I make a successful Facetime call to my Mum, I get a call from a nice lady (who isn't in my contacts list or phonebook, and never has been) saying she has missed a facetime call from me. I'm using iOS8.0.2 on my iPhone 5s and my Mum has an iPad mini retina also running iOS8.0.2

Its a scam. A well known and long running one. Microsoft will never ask for personal details (they already have them) and
will never cold call you. Nor do they send out anti virus messages
Microsoft does not do that nor do they have partners who do that
See the following for additional information about this and what to do and how Microsoft operates:
http://www.microsoft.com/security/online-privacy/msname.aspx
http://www.microsoft.com/security/online-privacy/phishing-scams.aspx
If you think you might be a victim of fraud, you can report it.
For more information, see: What to do if you think you have been a victim of a scam.
Read More: Avoid scams that use the Microsoft name fraudulently
Phishing: Frequently asked questions
Wanikiya and Dyami--Team Zigzag

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Got a call from someone saying they were from Microsoft but it seemed fishy

Today I got a call from someone with a strong Indian accent claiming they were from microsoft and that my computer was in critical condition. I can't recall microsoft ever calling people personally about this so it automatically seemed like a scam. I told
him I didn't believe it fairly quickly and hung up. So I wanted to know in case there really is something wrong, do microsoft people ever call customers to tell them of errors? Is this just a scam and in which case is there a way for me to report these people?

Its a scam. A well known and long running one. Microsoft will never ask for personal details (they already have them) and
will never cold call you. Nor do they send out anti virus messages
Microsoft does not do that nor do they have partners who do that
See the following for additional information about this and what to do and how Microsoft operates:
http://www.microsoft.com/security/online-privacy/msname.aspx
http://www.microsoft.com/security/online-privacy/phishing-scams.aspx
If you think you might be a victim of fraud, you can report it.
For more information, see: What to do if you think you have been a victim of a scam.
Read More: Avoid scams that use the Microsoft name fraudulently
Phishing: Frequently asked questions
Wanikiya and Dyami--Team Zigzag

What does it mean if I get blank text messages from someone but they are not coming from number they appear and disappear they are not coming over the network also emails have been moved around, has my phone been hacked?

I Have been getting blank texts from a number, but the person who owns the niumber is not sending them, they appear then disappear, they are not coming over the network, they come even though number has been black listed, also emails have been moved, I believe by someone who is cyberstalking me but don't know how to prove it, what can I do ?

Hi,
When a Mac is "registered" for iMessages account with an Apple ID the Serial Number of the Mac is used to create an Auth Token as it is called for the Messages app that allows that Mac to work.
I would guess a similar process of linking the Number of the iPhone to a Hardware fact about the device is also in place.
I would contact Apple Support and check with them. (you might need to speak to a Level 2 person as Level 1 people are script led and try to fit everything into Software or Hardware categories where as sorting and Apple ID (which the Number is in this case) is normally Free).
I did find this iOS: Troubleshooting Messages - Apple Support
It starts off about sorting SMS that is not working.
This one has a bit on Unlinking an iPhone Number (with or without the iPhone) iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage - Apple Support
7:55 pm Tuesday; January 6, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

HT5622 seems like every 3-4 days I get an email from Apple saying your password has been reset,if you didn't change it go to etc'

ipad 4
ALmost every few days I get an email from Apple saying your password has been changed.... if you didn't change please go to Apple and change your id password
I have had to do this for the 7th time in 4 weeks

If you are receiving e-mail messages that indicate that someone is trying to reset your Apple ID password, they may be phishing scams. Do not click any links in those e-mail messages, and if you make the mistake of doing so, do not provide your current Apple ID password on the page you are directed to.
Unfortunately, in this case, there's nothing to be done except treat those messages the same way you would any other spam.
The other possibility is that someone is actually trying to reset your Apple ID password. This may be due to a malicious attack, but more likely, it's just someone who thinks your Apple ID is actually theirs (due to a typo, faulty memory or something similar) and is trying to "regain" access. In any case, this is merely an annoyance, but you can put an end to it by enabling two-factor authentication on your Apple ID. This will require an additional piece of information that only you will possess in order to even start the password reset process.
If you are actually seeing your password getting changed, and are having to reset it yourself to regain access, you are being hacked. This could be because your password is not strong enough to withstand a brute-force attack by a botnet. It could also be because the attacker already has access to your e-mail address, and is able to intercept the reset e-mail and complete the reset process. Because of that danger, you should change the password for the e-mail account associated with your Apple ID. You should also change the password for your Apple ID, making sure that it is a strong password, and enable two-factor authentication as mentioned above.

After trying to install the new update, I am getting a message from Windows saying that an MC file is missing, reintall Itunes-which I have now done 3 times. How do I fix this?

I received the new update from Itunes and after installing, I couldnt get into my Itunes. I get a message from Windows saying that an MC file is missing and to reinstall I tunes. I have reinstalled 3 times, the first time I didn't remove the old version, I installed the update over it. Next I tried the repair function under Control Panel. After that, I uninstalled Itunes and reinstalled again from the website. I still get the same message about missing files from Windows.

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

HT1212 my ipod is disabled, i have tried the steps to restore, but i get a message from itunes saying i have to enter my password to open itunes, meanwhile i cannot enter a passcode on the touch b/c it is enabled. i do not have the original computer i sy

My ipod was disabled by my son entering the wrong pass code. I no longer have the original computer i sync to. I have tried to restore using the instructions sent by Apple Rep, and on these help pages. I get a message from itunes saying that cannot connect to ipod touch b/c it is disabled, that i need to enter passcode to continue.. meanwhile, the ipod touch is saying i am disabled and to connect to itunes. Any NEW ideas?

If you cannot connect it to the computer to which the device was last connected (or the device was never connected to a computer) you will have to use recovery mode to completely reset the device, losing all data:
iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)
If none of the above work, try:
DFU mode: http://osxdaily.com/2010/12/04/ipad-dfu-mode/
How to put iPod touch / iPhone into DFU mode - http://geekindisguise.wordpress.com/2009/07/16/how-to-put-ipod-touch-iphone-into -dfu-mode/

I uninstalled Adobe Flash and then tried to download it. I get a message from Adobe saying "Failed to Initialize" Is there a setting on Mozilla I need to change to allow the plug in?

I uninstalled Adobe Flash and then tried to download it. I get a message from Adobe saying "Failed to Initialize" Is there a setting on Mozilla I need to change to allow the plug in?

Why are you not using Firefox 7?
* getfirefox.com

HT4061 I brought a Iphone 4s from someone and they never give me their apple id and password. Now I the phone but its lock , how do I unlock it ?

I brought a Iphone 4s from someone and they never give me their apple id and password. Now I the phone but its lock , how do I unlock it ?

You don't. Take it back to them and ask them to unlock it. If they refuse, or if they have now vanished off the face of the earth, you own a brick. There is no way past the activation lock without the proper credentials.

TS4009 Why did I get an email from apple saying my iCloud storage is being downgraded?

Why did I get an email from apple saying my iCloud storage is being downgraded?

You were (previously) a member at MobileMe and got 20GB's of free iCloud storage in addition to the 5GB's offered by the "free" iCloud service.
At the end of this month the 20GB's will go "poof" (like the rest of MobileMe).

How do you open a Numbers file sent from another Mac user with same operating system, i get a pop up that says I'm missing an index.hml file??? HELP PLEASE

how do you open a Numbers file sent from another Mac user with same operating system, i get a pop up that says I'm missing an index.hml file??? HELP PLEASE

The operating system may be the same but the Numbers applications are likely different. You need to get the apps in sync. Unfortunately, the Numbers (and Pages as well) saga is pretty confusing (and frustrating). Here's some info from the iWork resident version expert (PeterBreis0807):
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs.

I imported 635 images into an iPhoto album so that I can share them via a photo-stream. However, iPhoto says there are only 600. When I try to add the missing images it says they are already there. Why can i not see these images in iPhoto?

I imported 635 images into an iPhoto album so that I can share them via a photo-stream. However, iPhoto says there are only 600. When I try to add the missing images it says they are already there. Why can i not see these images in iPhoto?

Generally I would not use Facebook for sharing any photos, it compresses the photos substantially, and when you have shadows and dark colours you get visible "bands" where there should be subtle gradients, ie at sunsets and sunrises.
It sounds like you are using two methods to upload to Facebook:
1. Sharing from within Aperture, which basically syncs Facebook with your Aperture album, so any changes made at either end gets synced, hence the deletions from Albums, although the original file should still be in your library, just removed rom the album. It is like a playlist in iTunes.
2. Exporting pics and uploading to Facebook from the browser.
I am not sure how method 1 gets compressed, but I know that uploading hi-res jpegs to Facebook using method 2 results in poor quality images.
I wouldn't even bother comparing option 1 or 2, and they will both be poor images once you view them on Facebook, as opposed to viewing uploaded images on proper image sharing / hosting sites.
Your problem is not with Aperture, it is using Facebook for showing your work.
If you export pics form Aperture at high res jpegs or TIFFs your images will be fine.
If you insist to use Facebook as your way to share your work, then your workflow should be this:
1. Right click images you want to share.
2. Select Export version.
3. Export as 100% size and ensure the export settings are set at 100% quality.
4. Upload this pic into Facebook.
This will get you the best image size and resolution on Facebook.
See how you go.

When I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet. How can this be and how do I fix it?

when I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet. How can this be and how do I fix it?

Does the iPod connect to other networks?
Do other device connect?
Did the iPod connect to this network before?
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>GeneralReset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I can detect my Bluetooth devices using a BLE scanner and it says they can be connected but - My 5S will not pair with these devices

I can detect my Bluetooth devices using a BLE scanner and it says they can be connected but - My 5S will not pair with these devices

What devices?
Iphoen supports bluetooth for stereo headsets/speakers, handsfree telephone devices, some keyboards, some apps from the app store and interenet tethering if provided by your carrier.
It does not connect to computers, other phones,etc.

I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawa

I have just recently installed ios6 to my iPad 3 an iPhone 4 my iPhone works fine but my iPad is not working at all I can not get a response from it, it seemed to download an then install but did not reset and turn on and will not turn on HELP!! Withdrawal or what!! Lol

Hi there,
Firstly, try a hard reset. Hold the sleep/wake and home buttons together until the Apple logo appears.
If this doesn't work, try restoring your device. Put it in recovery mode if iTunes doesn't recognise it, and restore it from there. I have linked to instructions below.
Recovery Mode and Restore - Apple
Let me know if this helps,
Nathan

How can I get my data from a old iPad to a new iPad using iCloud and not iTunes

How can I get my data from a old iPad to a new iPad using iCloud and not iTunes

Restore from the iCloud backup - assuming that you were backing up to iCloud in the first place. If you weren't using iCloud for backup - then you are out of luck.
If you were backing up to iCloud - you have to erase all contents on the iPad in Settings>General>Reset>Erase all content and settings - before you can restore from the iCloud backup.
Read this article before you do anything else
http://gigaom.com/apple/ios-101-set-up-and-restore-from-icloud-backup/

I get a call from someone saying they've missed a facetime call I've not made

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