I get a error message when I try to sync my Iphone:

This is the message i get: The Iphone can not be used becasue the apple mobile device service is not started. I called the 800 numbr hopeing for a fix.  they wanted to charge me $50.00 to have a tech go into my computer to fix.  Sounded fishy.  is this a scam and how do we fix this so i can back up my Iphone?

I was receiving the same message. I had to uncheck the box that allowed me to sync my phone to my computer (PC) via wi-fi. After that, I have not had any problems. I am speculating that this issue is probably related to the wi-fi problems people are experiencing with iOS 6.

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