I get a message saying: "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement". HELP!!

Hi i have an iMac with  10.9.3 and when i tried to open a PDF link or a PDF document in Safari 7.0.4  this message appears: "Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement".  What can i do to solve this?

Back up all data before making any changes.
Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in the preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder...
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari.

Similar Messages

  • From acrobat 11.0.07 before proceeding you must first launch adobe acrobat and accept the end user license agreement

    Whenever I try to click on a link to open a pdf file, I receive the following message "before proceeding you must first launch adobe acrobat and accept the end user license agreement"
    However, my adobe acrobat is working well and I just recently uploaded it.  Any ideas?

    Hi stephendubai,
    What browser are you using? Please see the last post in this thread to see if the linked document resolves your issue as well: Re: Before proceeding you must first launch Adobe Acrobat and accept EULA
    Best,
    Sara

  • Before proceeding you must first launch adobe acrobat and accept the end user license agreement

    Our situation is as follows:
    - We have 300 + computers with both Acrobat Pro and Reader installed
    - When Acrobat and Reader are installed, and our users try to open a .pdf file using Internet Explorer, they are prompted to launch Acrobat and accept the EULA
    - If we uninstall Acrobat, Internet Explorer uses Reader to display the pdf.  If it is the first time the user has used Reader on that computer, they are prompted to accept the EULA for Reader, but the EULA is provided, right there.  The user doesn't have to close out of IE, open Acrobat, and then reopen IE.
    - When Acrobat is installed, if we uninstall and reinstall Reader, IE uses Reader to display the pdf
    - If we have uninstall and reinstall Acrobat, or if there is an update, IE uses Acrobat to display the pdf
    Yes, I know that the user can open Acrobat to accept the EULA, but the message still causes confusion for our users.  Always making sure that Reader is installed or updated after Acrobat isn't feasible to do on 300 + computers, nor is uninstalling and reinstalling Reader.
    Is there a way via Group Policy to force IE to use Reader instead of Acrobat?  I've looked at disabling the Adobe Reader addon in IE, but that causes the pdf to be downloaded instead of being displayed in the browser.  It's possible to disable IE addons via Group policy, but I can't pinpoint an Acrobat specific addon for displaying pdfs.
    Has anyone run into this situation before? Any suggestions would be appreciated.
    Thanks

    Hi D Sugden,
    There are two ways that you can attempt to do this.
    1.  Use the EULA_ACCEPT property at install time:
    http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/properties.html
    Installation    9.0 & later    EULA_ACCEPT    YES prevents the EULA from appearing the first time the viewer is invoked. For 10.1.4, see the release notes.
    2.  Use APTEE after installation for the applications already installed
    4   Installation Workflows — Enterprise Administration Guide
    adobe_prtk --tool=Type1Exception --accept --serial=<serialNum> --responsecode=responseCode --leid=DriverLEID
    The corresponding EULA registry setting is:HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\<version>\AdobeViewer\EULAAcceptedForBrowser.
    Ref. http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/index.html
    Regards,
    Rave

  • Repeated message "Before proceeding you must first launch Adobe Acrobat and accept the End User

    I am now getting repeated pop-ups of a dialog box that says:
    Before proceeding you must first launch Adobe Acrobat and accept the End User License Agreement.
    However, there is no menu command or preference to do so in either Adobe Acrobat Reader X version 10.1.6, or Acrobat Pro X 10.1.6 CS6 (I'm a CS6 subscriber)
    How can I make this annoying dialog go away? What caused it to start appearing?
    I'm running OSX 10.8.2 on a recent iMac, Safari 6.0.2 (8536.26.17)

    There seem to be at least two different problems.
    Some people need to run a copy of Acrobat/Reader and accept the agreement which appears (just pops up).
    Some people have something worse.
    I recommend checking in Applications to see if there are any other Adobe Acrobat or Adobe Reader apps shown, and start them.

  • Before viewing PDF documents in this browser you must first launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.

    Using Google Chrome, when attempting to open a PDF document, the following message appears:
    Before viewing PDF documents in this browser you must first launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
    On my Mac, there is no way to just open Adobe Reader and accept the ELUA.

    Hi Wade Perkins,
    Please refer cant view pdf in browser.
    Thanks.

  • Before proceeding you must first launch Adobe Acrobat and accept EULA

    Can someone please tell me why there is no fix for the error that pops up every time you open a pdf with the letters "CR" in the document name.

    We recently rolled out Acrobat Reader Vers. 10.1.3(Previously 9.5) and are experiencing now the same Issues.
    What we already found out and tried :
    This appears not only if the 'CR' is in the document name but also if it is anywere in the Filepath eg. "C:\Documents and Settings\CR\123.pdf"
    Because of Concern spezifications we cannot enable the "Protected Mode on Startup"
    and adding the registry-key(description from http://patrickhoban.wordpress.com/2011/07/09/124/) didn't solved the problem.
    The real problem now is, that we got many auto-generated contents that sometimes create files or paths that contain those two letters,
    so we really hope there is a acceptable Solution for this.

  • When opening a PDF file on my MacBook Air I get the message:  Before proceeding launch Adobe Acrobat and accept the End User License Agreement.

    How can I fix this?

    Don't bother trying to fill out a PDF form. The preview tool messes them up. When you install an Adobe product, you have to activate it (at least the ones you pay for). That is normal for most software. I really don't understand the issue you had and apparently you never tried to launch Acrobat.

  • I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser."  What do I do?

    I am getting this response when I am trying to open a file: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.”  What do I do?  I have opened this up in the past without a problem. 

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • I was ALWAYS able to open Adobe Reader items on my IMAC but just recently it is giving me a message stating "Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the br

    I was ALWAYS able to open Adobe Reader items on my IMAC but just recently it is giving me a message stating "Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser. When I download Adobe Reader for MAC it does not give me an option to except and Agreement I am using OS 10.9 HELP ASAP!!

    lindsey k wrote:
    Before Viewing PDF documents in this browser you must launch Adobe Reader and Accept the End User License Agreement, then quit and relaunch the browser.
    And... did you do what the message tells you?
    lindsey k wrote:
    When I download Adobe Reader for MAC it does not give me an option to except and Agreement
    Nothing to do with the download; you need to open Adobe Reader once after the install is complete, and accept the EULA.

  • Getting error: Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser..  I just purchased the Adobe Acrobat Pro today on may MAC.

    Getting error:  Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.  I just purchased and installed Adobe acrobat pro for the Mac today.

    Hi Tbeirne,
    If you just want to save a pdf opened in Safari to your machine use the save as option from within the Reader plugin window. Just click on any of the buttons highlighted in below screenshots to Save a pdf at any location on your machine.
    or
    To summarize the issue, if you had opened an Internet PDF in a browser plug-in, you must use the save feature in the plug-in, not the Safari File > PDF Export, or File > Save As...
    Please let us know if this solution works for you and you are able to save and view PDFs files locally.
    Regards,
    Shashi

  • Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.

    Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.
    I have tried to relaunch adobe but still keep getting same message. I can however download file and then open it with preview but would like to get this sorted!!

    Back up all data.
    If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
    Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard (command-C):
    /Library/Internet Plug-ins
    In the Finder, select
    Go ▹ Go to Folder
    from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
    From the folder that opens, remove any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present. The same goes for a plugin called "iGetter," and perhaps others.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • Presently using iMac: OS X 10.9.4 (13E28)  1. Open website; click drop-down and this appears:  Before viewing PDF documents in this browser you must launch Adobe reader and accept the end-user license agreement, then quit and relaunch the browser.  2. Usi

    Presently using iMac: OS X 10.9.4 (13E28)
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    3. Click AdbeRdr1013_en_US-1.dmg         Apr. 4 2012, 7:11 AM 73 MB Disk Image  Feb 27, 2013, 10:00 AM
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    5. Click this icon
    6. Open Adobe installer; double-click install Adobe reader; putting password to access; click next; Note: Application is already installed; click finish.
    Screen indicates: thank you and enjoy Adobe reader. Click Return to Prior Website. Click install now: total size 99.1 MB
    Initializing arises with the following information: to proceed, open your download folder and locate the Adobe reader installer file, named Adobe reader installer [ XXX].dmg
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    Sorry if I failed to mention, I have done this as well.

  • I did download the new version of adobe but a massage showed all the time (Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser)

    i did download the new version of adobe but a massage showed all the time (Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser)

    You downloaded Adobe... what? Adobe has tons of applications.
    Which Adobe product did you download?
    Clinton

  • Error message: Before proceeding you must first launch Adobe Acrobat.....

    When I try to open a PDF on a Web page I get the following message:
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    I Installed the Adobe Acrobat XI pro an my MAC and after registration, the programm runns perfect. How can I solve the above mentioned problem?

    Open it again and see if you get a request to accept the EULA. If not, then go to the help menu and run repair, followed by updates.

  • Whenever I try and look at a pdf i get this message -Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.  How do I do this?

    Please help

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