I get a message saying contact iTunes when trying to make a purchase on a game
I am trying to play the game candy crush and when I push to buy a life it gives me this message says contact apple support iTunes ww what does that mean?
Click here and request assistance.
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Similar Messages
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why do i get this this message whenever i try to purchase or update i get a message saying contact itunes support
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
After inputting my payment method in my iPhone5 I get a message saying that I need to contact the iTunes Store support to complete this transaction. Now what do I do?? Please help!
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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When I am in the middle of a game that I got from the Apple Store, and I need to buy a help for 99 cents it is frustration to get a message, no purchase from your account , contact the ITunes Store and I know there is money on my card, why do you put up a block in the middle of my game?
You should contact itunes support, as it told you to do, and find out.
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i am trying to update my iphone 4 to the latest software version as promted on itunes and it gives me a timed out message. and an error code (err = 3259) it was downloading fine and then once it reached the end of the download it just stopped and gave me the error message. does anyone know why it would be doing this? i have only just recieved my iphone 4 today and i only installed itunes on my laptop which has never had itunes installed on previously.
also just a random one, the usb lead i have got for my new phone doesnt seem very durable...and i know my last usb lead went funny, and ive seen friends who have had to resort in wire tape....does anyone know if the usb lead is covered by the warrenty?You might find this article helpful: http://support.apple.com/kb/TS3694
It has the error range of 3000's which states
Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes. -
I am using a mid-2010 Mac Book and the iPhone 6. I can't imagine that it is due to the age of my Mac because if it was disqualified, then we would not get the option to use it to take calls.
I get the same message and stating that both the iPhone and Mac must be on the same network, which they are. I was able to call from my iPad through the iPhone on the same network I'm using for the iMac and iPhone. I've tried several settings configurations on the iPhone but to no avail.
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When I try to purchase more gems when playing The restaurant Story, I have a problem. I get a message to contact ITunes to complete the transaction. This is an internal problem and has nothing to do with my accounts credit card or anything. I had this problem before and it took forever to get it corrected. I could not even get a response from Itunes. I had t contact Apple and they contacted Itunes and it was corrected immediately. It has worked fone for the past couple of months but now it is back to the same thing. Has anyone else experienced this problem and if so what did you do to correct it?
any help will be greatly appreciated !Hi, I got the same problem. Did you fix your problem? How did you fix it? Thanks.
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When I try to open itunes i get a message saying: File "iTunes library.itl" cannot be read because it was created by a newer version of itunes. And itunes will not start up. Any help out there?
Hi did you ever get a solution to this problem? Having the same issue myself!
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Why do I get this message "please contact iTunes support to complete this transaction" when I try to gift "Oxford Advanced Learners Dictionary" app?
I have been getting the same message as well on any transactions I have tried to place. I attempted to contact iTunes support, but was only allowed to leave an email regarding this problem. I will keep you posted if I hear anything.
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I keep getting a message to contact itunes support when I try to make an in app purchase. What could be causing this issue? My credit card is up to date and in app purchases aren't restricted.
Have you tried contacting iTunes Support and asking them ? We are fellow users here on these forums, it could be due to a number of reasons, we won't know which one.
http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Hi all, when I try to purchase items in a game on my iPad it comes up with a message saying contact iTunes support to complete this transaction? What does this mean and why is it doing this?
It means exactly what it says:
Contact itunes support
It is saying this because you need to contact itunes support.
Have you considered doing what it told you to do? contact itunes support -
When I try to pirchase, I get this message - Please contact iTunes support to complete this transaction. I've tried the support site and can't get any answers. Does anyone lknow anything about this?
Can someone please reply soon?
Anything can help -
HT1689 Getting a message to contact itune support when trying to buy some game money to play
Plz help Getting a message to contact itune support when trying to buy some game money to play
How did you contact them and what reply did you get ? If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Yes its i getting a message to contact iTunes Support when i trying bay the gems from clash of clans and i already changing my payment informition and everything fine bot why untill now still getining same messge ?
Have you contacted iTunes Support and asked them why it's appearing ? If not then you will need to do so (we are fellow users here on these forums, we won't know why) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then Purchases, Billing & Redemption -
when i try to sync my phone to my computer I get a message saying my computer is no longer authorised for purchased items on this iPhone. I go to "store" and it tells me that my computer is authorised. Any one any ideas how I can sync my phone?
Thanks Don-yes i'm using the correct apple id and yes I've plugged the phone into the computer-that's the problem, my computer doesn't recognise my phone anymore altho it comes up in iTunes library it won't sync anymore
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