I get a message stating that this iphone cannot be used because Apple Mobile Service is not started

I get a message stating that this iphone cannot be used because Apple Mobile Service is not started

Windows XP
Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Choose Start > Control Panel.
Inside the Control Panel, open Administrative Tools.
Open Services.
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.
Windows Vista or Windows 7
Close iTunes and disconnect the iPhone, iPad, or iPod touch.
Click the Windows Start button .
In the Start Search field type Services.
In the Programs section of the search results, Click "Services".
Select Apple Mobile Device and click Stop the service as shown below:
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.

Similar Messages

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    why do I receive the following message when I try to sync my itouch, "this ipod cannot be used because apple mobile device is not started?

    See Here
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    http://support.apple.com/kb/TS1567

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    First make sue you are installing the 64 bit version of iTunes.
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    when i try to sync my iphone with itunes it comes up with the message. this iphone cannot be used because the apple mobile device is not started. Anyone know what this is?

    Using Windows? Follow the directions here:
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    I need help figuring out why when I connect my iphone to itunes i get this message - this iphonecannot be used because apple mobile device service is not started.  how can i fix it?

    Type "apple mobile device service " into the search bar at the top of this page by Support and read the resulting help articles

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    See Here
    AMDS for Mac
    http://support.apple.com/kb/ht1747
    AMDS for Windows
    http://support.apple.com/kb/TS1567

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    Try:
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    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • "This iPhone cannot be used because the required software is not installed"

    Greetings,
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    I am running 32-bit Vista SP1 (fully updated) on a Travelmate 8200 laptop. iTunes version is the latest, obtained from Apple.
    Any help would be greatly appreciated, my hair is turning gray over this.

    If it were me, I'd make sure to uninstall all 4 of those services mentioned in that link you provided. Then make sure you've downloaded the iTunes package from this link http://www.apple.com/itunes/download/
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    Message was edited by: QuickDraw

  • When connecting my iphone 4 to itunes for the first time i get the following message "cannot connect to this device because Apple Mobile Service is not started" what does this mean and how do I solve it?

    when connecting my iphone 4 to itunes for the first time i get the following message "cannot connect to this device because Apple Mobile Service is not started" what does this mean and how do I solve it?

    I'd start with the following document with that one:
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  • When I plug in my iphone 4S to my 64-bit computer a error box comes up in my 64-bit itunes that reads (This iphone cannot be used because the required software is not installed. Run the Itunes installer to remove itunes, than install the 64-bit version of

    When I plug in my iphone 4S to my 64-bit computer a error box comes up in my 64-bit itunes that reads (This iphone cannot be used because the required software is not installed. Run the Itunes installer to remove itunes, than install the 64-bit version of itines.) This just started a few weeks ago. I've done a system restore on my computer, deleated and reinstalled the 64-bit itunes several times, did a registery clean, rebooted. Nothing seems to work it will not pick up my phone.

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • I keep getting an error message saying "This iPod cannot be used because Apple Mobile Device service is not started"

    I keep getting an error message saying "This iPod cannot be used because Apple Mobile Device service is not started" and i have no idea what that means so any help will be much appreciated, i just want to add more of my music on it

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  • Trying to setup my iPad - get message "This iPad cannot be used because Apple Mobile Device service is not started."  What does this mean? I am unable to get any connection at all..

    I'm trying to setup my new iPad2 - get message "This iPad cannot be used because Apple Mobile Device service is not started".  What does this mean? I can't get anything up on my iPad.  Frustrated!

    Assuming that you are on a PC then there are intructions here for starting it http://support.apple.com/kb/TS1567 , and for a Mac http://support.apple.com/kb/HT1747

  • "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install iTunes again."

    I keep getting this error everytime I plug my phone to my computer. "This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install iTunes again." I don't know how to solve this, I've tried uninstalling and reinstalling several times, But it wont fix the problem.
    This is the error i'm getting. Please help!

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

  • Error message saying this device cannot be used because Apple mobile device service is not started.  What does this mean and how do I start service....had these devices for over a year now??

    When I tried to sync my iphone 4 and ipad in iturnes, an error message popped up saying this device cannot be used because Apple Mobile Device service is not started!  What does that mean and how do I start service?  I've had these devices for over a year and update and sync regularly and have never seen this message before!

    I got that message yesterday. I'm new at this so don't know if this is the correct solution but it worked for me. I reset my iPod by holding the 2 buttons down until the apple appears AND I restarted my computer. After that everything worked.

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