I get a messaged -1712 saying preview.app cannot be opened
When I try to view a pdf document, I get a message saying "preview.app" cannot be opened -1712
If you haven't already done so, restart and try again. If an application won't quit and prevents restarting, force quit. As a last resort, force a shutdown by holding down the power button for a few seconds. Then press it again briefly to start up.
Similar Messages
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I am trying to delete an XLS file from a network drive and am getting a message that says the file cannot be deleted because it is in use. I can't see where it is in use and have tried to reboot the computer to no avail. I can delete other files but several XLS files are giving me this message.
You said it was a network drive. So is someone else on the network using that same file or may have have left with excel still accessing it on their system?
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Why do I get a message that says "your account cannot be authenticated. If you have recently changed your email password please enter the the most current password in settings to continue...? I can't get my email. Help!
Hi there ninjajune! We understand the importance of receiving e-mails! Which e-mail account are you having this trouble with? Have you tried to delete the e-mail account and add it back? What is the make and model of your device? Additionally, are you able to access the e-mail account from a PC? Looking forward to your reply so tha I can better assist!
LenaA_VZW
Follow us on Twitter @VZWSupport -
When i connect my Ipod to my computer i get a message that says, "This Ipod cannot be used because the Apple Mobile Device service is not started." what do i do?
See:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
I am getting a message that says,"this ipod cannot be used because the apple mobile device service is not started. What do I do?
Type "apple mobile device service" into the search bar at the top of this page by "Support" and read the resulting help articles.
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When i connect my iPhone and iPad to my computer i get a message that says This iPhone cannot be used because the Apple Mobile Device service is not started. Any ideas??
Type "Apple Mobile Device service" into the search bar at the top of this page by "Support" and read the resulting articles.
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I am getting a message that my iphoto library cannot be opened because I mades changes to my photos in a newer version of iphoto and I need to quit and use the newest version of iPhoto. but in update, it says i have no updates. i dont even remember making changes in iphoto.Help. thanks.
What version of iPhoto? Assuming 09 or later...
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD -
When i try to sync i get a message that says another user has it open
I am trying to use itunes to sync my ipod and ipad (which I have done many times) and I get a message that says that another user has it open and it needs to be closed. Does anyone have any guidance?
Rysz wrote:
A new one for me... A Reset never hurts and may help:
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).
The message has nothing to do with iDevice. -
Vista + Outlook 2007 + Icloud : Lost all contacts and calendar in outlook when installing/Synchronizing iCloud. Both still available on iphone and iCloud.
How to get them back in Outlook? Understand iCloud erased them and transferred them in an other outlook account. In Outlook 2007, I can see a folder called "iCloud" but get an error message ("The set of folders cannot be opened...") when clicking on it. I suspect all is there, but no access possible. I assume some Outlook settings are uncorrect, but wonder which settings...?Well. Working just fine now, since uninstalling and re-installing icloud and syncing.
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Firefox has not allowed my computer to shut down normally for months.
I created a whole new user with a new Firefox profile, but when I quit Firefox or try to do a shutdown, Firefox closes it's windows but leaves the small dot under it's icon on the doc. Force quitting does nothing. If I click on the icon I get nothing if I go to the application folder and double click on Firefox, I get this: The application “Firefox.app” is not open anymore.
I'm using Chrome because the only way to run firefox (without a forced shutdown) is to copy the Firefox app to another name and run that. BTW, I've also deleted all the parentlock files from my system (several times). If this cannot be solved I'll have to switch to Chrome (as much as I hate Google)!
Versions: Firefox 37.0.2 OS/X: 10.10.2 (14C1514)Installed plugins
Find updates for installed plugins at mozilla.com/plugincheck
OpenH264 Video Codec provided by Cisco Systems, Inc.
File: 1.3
Path: /Users/Mark.Rafferty/Library/Application Support/Firefox/Profiles/9zc0lkqh.default/gmp-gmpopenh264/1.3
Version: 1.3
State: Enabled
Play back web video and use video chats.
MIME Type Description Suffixes
iPhotoPhotocast
File: iPhotoPhotocast.plugin
Path: /Library/Internet Plug-Ins/iPhotoPhotocast.plugin
Version: 7.0
State: Enabled
iPhoto6
MIME Type Description Suffixes
application/photo iPhoto 700
Google Earth Plug-in
File: Google Earth Web Plug-in.plugin
Path: /Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
Version: 5.2
State: Enabled
The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
MIME Type Description Suffixes
application/geplugin Google Earth browser plugin
RealPlayer Plugin.plugin
File: RealPlayer Plugin.plugin
Path: /Applications/RealPlayer.app/Contents/MacOS/RealPlayer Plugin.plugin
Version: 0.0.1d1
State: Enabled
RealPlayer Plugin
MIME Type Description Suffixes
audio/x-pn-realaudio-plugin RealMedia rm
audio/x-pn-realaudio RealPlayer Metafile ram
Google Talk Plugin Video Accelerator
File: npgtpo3dautoplugin.plugin
Path: /Library/Internet Plug-Ins/npgtpo3dautoplugin.plugin
Version: 0.1.43.3
State: Enabled
Google Talk Plugin Video Accelerator version:0.1.43.3
MIME Type Description Suffixes
application/vnd.gtpo3d.auto Google Talk Plugin Video Accelerator Type
Google Talk NPAPI Plugin
File: googletalkbrowserplugin.plugin
Path: /Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
Version: 1.4.3.10298
State: Enabled
Version 1.4.3.10298
MIME Type Description Suffixes
application/googletalk Google voice and video chat googletalk
Microsoft Office Live Plug-in
File: OfficeLiveBrowserPlugin.plugin
Path: /Library/Internet Plug-Ins/OfficeLiveBrowserPlugin.plugin
Version: 12.2.9
State: Enabled
Office Live Update v1.0
MIME Type Description Suffixes
application/officelive Office Live Update v1.0
Flip4Mac Windows Media Plugin
File: Flip4Mac WMV Plugin.plugin
Path: /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
Version: 2.5.0.1
State: Enabled
The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
MIME Type Description Suffixes
video/x-ms-asf Windows Media Video asf
video/x-ms-asx Windows Media Playlist asx
audio/x-ms-wax Windows Media Playlist wax
application/x-ms-wmp Windows Media Plugin
video/x-ms-wmp Windows Media Video wmp
application/x-mplayer2 Windows Media Plugin
video/x-ms-wmx Windows Media Playlist wmx
video/x-ms-wm Windows Media Video wm
video/x-ms-wvx Windows Media Playlist wvx
video/x-ms-wmv Windows Media Video wmv
video/x-ms-asf-plugin Windows Media Plugin
audio/x-ms-wma Windows Media Audio wma
application/asx Windows Media Plugin
LogMeIn Plugin 1.0.0.935
File: LogMeIn.plugin
Path: /Library/Internet Plug-Ins/LogMeIn.plugin
Version: 1.0.935
State: Enabled
LogMeIn remote control components
MIME Type Description Suffixes
application/x-3amlabs-rafiletransfer File Transfer
application/x-3amlabs-raversion Version
application/x-3amlabs-raremotecontrol Remote Control
application/x-3amlabs-raperfview Performance Viewer
Java Applet Plug-in
File: JavaAppletPlugin.plugin
Path: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
Version: Java 7 Update 51
State: Enabled
Displays Java applet content, or a placeholder if Java is not installed.
MIME Type Description Suffixes
application/x-java-applet;version=1.4 Java applet
application/x-java-applet;version=1.2.1 Java applet
application/x-java-applet;javafx=2.2.51 Java applet
application/x-java-applet;version=1.2.2 Java applet
application/x-java-applet;version=1.3 Java applet
application/x-java-vm Java applet
application/x-java-applet;deploy=10.51.2 Java applet
application/x-java-applet;version=1.1.1 Java applet
application/x-java-vm-npruntime Java applet
application/x-java-applet;version=1.2 Java applet
application/x-java-applet;version=1.7 Java applet
application/x-java-applet;version=1.4.1 Java applet
application/x-java-applet;version=1.1.2 Java applet
application/x-java-applet Basic Java Applets javaapplet
application/x-java-applet;version=1.1 Java applet
application/x-java-applet;version=1.1.3 Java applet
application/x-java-applet;version=1.6 Java applet
application/x-java-applet;version=1.4.2 Java applet
application/x-java-applet;version=1.3.1 Java applet
application/x-java-applet;version=1.5 Java applet
application/x-java-applet;jpi-version=1.7.0_51 Java applet
Silverlight Plug-In
File: Silverlight.plugin
Path: /Library/Internet Plug-Ins/Silverlight.plugin
Version: 5.1.30317.0
State: Enabled
5.1.30317.0
MIME Type Description Suffixes
application/x-silverlight Microsoft Silverlight xaml
application/x-silverlight-2 Microsoft Silverlight xaml
QuickTime Plug-in 7.7.3
File: QuickTime Plugin.plugin
Path: /Library/Internet Plug-Ins/QuickTime Plugin.plugin
Version: 7.7.3
State: Enabled
The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
MIME Type Description Suffixes
video/x-msvideo Video For Windows avi,vfw
audio/mp3 MP3 audio mp3,swa
audio/mpeg3 MP3 audio mp3,swa
video/3gpp2 3GPP2 media 3g2,3gp2
audio/x-caf CAF audio caf
audio/mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
video/quicktime QuickTime Movie mov,qt,mqv
audio/x-mpeg3 MP3 audio mp3,swa
video/mp4 MPEG-4 media mp4
application/x-sdp SDP stream descriptor sdp
audio/wav WAVE audio wav,bwf
video/avi Video For Windows avi,vfw
audio/mp4 MPEG-4 media mp4
video/x-m4v Video m4v
audio/x-wav WAVE audio wav,bwf
application/sdp SDP stream descriptor sdp
audio/x-aiff AIFF audio aiff,aif,aifc,cdda
video/x-mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
video/3gpp 3GPP media 3gp,3gpp
video/msvideo Video For Windows avi,vfw
audio/x-mpeg MPEG audio mpeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
audio/vnd.qcelp QUALCOMM PureVoice audio qcp
audio/x-mp3 MP3 audio mp3,swa
application/x-rtsp RTSP stream descriptor rtsp,rts
audio/amr AMR audio AMR
video/sd-video SD video sdv
audio/aiff AIFF audio aiff,aif,aifc,cdda
video/mpeg MPEG media mpeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
audio/3gpp2 3GPP2 media 3g2,3gp2
audio/aac AAC audio aac,adts
audio/x-m4b AAC audio book m4b
audio/x-m4p AAC audio m4p
audio/x-gsm GSM audio gsm
application/x-mpeg AMC media amc
audio/x-aac AAC audio aac,adts
audio/basic uLaw/AU audio au,snd,ulw
audio/x-m4a AAC audio m4a
audio/3gpp 3GPP media 3gp,3gpp
Default Browser Helper
File: Default Browser.plugin
Path: /Library/Internet Plug-Ins/Default Browser.plugin
Version: 600
State: Enabled
Provides information about the default web browser
MIME Type Description Suffixes
application/apple-default-browser Provides information about the default web browser
SharePoint Browser Plug-in
File: SharePointBrowserPlugin.plugin
Path: /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
Version: 14.4.8
State: Enabled
Microsoft Office for Mac SharePoint Browser Plug-in
MIME Type Description Suffixes
application/x-sharepoint Microsoft Office for Mac SharePoint Browser Plug-in
application/x-sharepoint-protocolhandler Microsoft Office for Mac Protocol Handler
Shockwave Flash
File: Flash Player.plugin
Path: /Library/Internet Plug-Ins/Flash Player.plugin
Version: 17.0.0.169
State: Enabled
Shockwave Flash 17.0 r0
MIME Type Description Suffixes
application/x-shockwave-flash Shockwave Flash swf
application/futuresplash FutureSplash Player spl
Picasa
File: Picasa.plugin
Path: /Users/Mark.Rafferty/Library/Internet Plug-Ins/Picasa.plugin
Version: 1.0
State: Enabled
Picasa plugin.
MIME Type Description Suffixes
application/x-picasa-detect 3.1 picasa
WebEx64 General Plugin Container
File: WebEx64.plugin
Path: /Users/Mark.Rafferty/Library/Internet Plug-Ins/WebEx64.plugin
Version: 1.0
State: Enabled
WebEx64 General Plugin Container Version 205
MIME Type Description Suffixes
application/webx-gpc-plugin64 gpc -
When trying to install an Adobe extention, during the installation process I get this message-----"This extention cannot be installed----requires version 13.0 or greater." I am installing through Photoshop CC------appreciate any help.
Hi Gary. Extensions have to be written for the specific Photoshop versions they are designed to run on.and definitely don't all run on every version of Photoshop. You'd think that you'd be OK with that message, but it might be that it works fine on CS6 (13) but not on CC (14).
But it could be an error.
What is the extension you are trying to install? Is Photoshop, and Extension Manager fully up to date? If you are sure that the extension runs on CC, I'd try un installing, and reinstalling the Extension Manager. I have had to exactly that a while back. -
I need help...I can't open firfox :( I have uninstalled it, I have re-installed and it won't work :( I have looked up trouble shooting. I keep getting this message "Your profile cannot be loaded. It may be missing inassable." I have done this twice.
You profile folder is damaged or missing.<br>
To fix this, we will need to delete the profile by following these steps:
#Go to the Firefox application data
#Select the Profiles folder
#Delete the folder with <code>.default</code> at the end of the name
Please report back with your results.
<b>WARNING: </b>Removing folders/files can cause damage to other programs and the Windows operating system. use caution when manually deleting folders/files. <u><b>Creating a backup of any deleted files is highly recommended!</b></u> -
I'm using Numbers version 3.2.2.
Suddenly I cannot access my password protected Numbers file with the correct password. I have the correct password written down so I know I haven't made a mistake.
The response box that pops up says that the file cannot be opened. There are no other options for me to choose from.Also, I tried to open it through an older version of Numbers but it sent this error message.
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When I try to view the tutorials in IDVD, I get the following message: "The vodeo cannot be found. It may have been removed from server HTTP 404" What do I do?
You don't say what version of iDVD you are using, nor what link you were using, but try these:
A good guide to iDVD 7 can be found here:
http://www.kenstone.net/fcp_homepage/idvd_07_stone.html
Apple's tutorial on iDVD 07/08 is here:
http://manuals.info.apple.com/en/idvd_08_getting_started.pdf -
What does "this ipod cannot be used because the Apple Mobile Device has not been started? I am trying to sync to itunes and the ipod is turned on????
http://support.apple.com/kb/ts1567
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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