I get a "Unable to process the back up file" error message when trying to restore the bookmarks I lost when I follwed the prompts to Reset Firefox settings.

I followed the prompts over the weekend to reset my Firefox settings, reassured by the message that said it would save my bookmarks, and now they appear lost. I followed the steps of your help articles and got the error message above. Help!

You can check for problems with the places.sqlite database file in the Firefox profile folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
*http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox

Similar Messages

When I try to restore my bookmarks I get the message "Unable to process the backup file."

I lost my bookmarks and when I try to restore them I can see the backup files in the restore window but when I try to restore my bookmarks I get the message "Unable to process the backup file." Can you assist? Thanks

Some added toolbar and anti-virus add-ons are known to cause
Firefox issues. '''Disable All of them.'''
After the above. Restart Firefox. Then try again.
If you still can't restore one of the files, try another one.
These can't get your data back, but will help in the future.
These add-ons can be a great help by backing up and restoring Firefox
'''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link}
FEBE allows you to quickly and easily backup your
Firefox extensions, history, passwords, and more.
In fact, it goes beyond just backing up -- It will actually rebuild
your saved files individually into installable .xpi files.
It will also make backup of files that you choose.
'''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link}
Import/Export extension preferences

My iPhone 5 charger stopped working. It's under warranty and I want to send it back. How do I initiate that process? The website keeps sending me in circles. I'm getting an error message when I put in my serial number. Why is this so difficult?

My iPhone 5 charger stopped working. It's under warranty and I want to send it back. How do I initiate that process? The website keeps sending me in circles. I'm getting an error message when I put in my serial number. Why is this so difficult?

If posible you will find visiting a store by far the simplest way of getting a solution
Which Country
are you in ?
Have you checked the lightning socket on iPhone doesn't have lint or fluff in it
solves majority of such issues

Since upgrading to FF 4, I have constant crashes (updating graphics drivers did not help). now all my bookmarks are gone. When I try to restore them, I get error message: "Unable to process the backup file".

Since I "upgraded" to FF 4, I have constant crashes (I tried updating my graphics drivers--it did not help) and now all of my bookmarks have disappeared. When I try to restore them, I get this error message "Unable to process the backup file". I have lost years of bookmarks...please help.
I am using Windows XP, SP 3 if that matters.

I am also unable to restore any of the backups of the bookmarks, both automatic backups and two backups that I created manually. Since I was able to restore backups before, and since no changes have occurred to these backup files, the problem must be with Firefox.
Right before my bookmarks disappeared, FF crashed and I accidentally started FF 3.5. When I saw what I did, I ended the Firefox process and started FF 4. That's when all my bookmarks were gone and I discovered I couldn't retrieve any backups. I did note that an add-on was updated when I restarted FF. Maybe that's the problem. Does FF have a Safe mode?

I've usd RecMyFile to recover .JSON file but I get "Unable to process the backup file" be like Unknown format

<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/887204]]</blockquote>
I've usd RecMyFile to recover .JSON file but I get "Unable to process the backup file" be like Unknown format
like this > http://goo.gl/pHTkr < Please help me Please

All worked very well - this is a good solution. The key was finding the Profiles in my Users folder.

The server was unable to process the request due to an internal error.

Properties set in my project are below
namespace EmployeeService
public class Employee
private int _Id;
private string _Name;
private string _Gender;
private DateTime _DateofBirth;
public int Id
get { return _Id; }
set { _Id = value; }
public string Name
set { _Name = value; }
get { return _Name; }
public string Gender
set { _Gender = value; }
get { return _Gender; }
public DateTime DateofBirth
set { _DateofBirth = value; }
get { return _DateofBirth; }
This is the service i have developed in my project
namespace EmployeeService
// NOTE: You can use the "Rename" command on the "Refactor" menu to change the class name "Service1" in both code and config file together.
public class EmployeeService : IEmployeeService
public Employee GetEmployee(int Id)
Employee objemp = new Employee();
string cs = ConfigurationManager.ConnectionStrings["DBCS"].ConnectionString;
using (SqlConnection con = new SqlConnection(cs))
SqlCommand cmd = new SqlCommand("spGettblEmployeewcf", con);
cmd.CommandType = CommandType.StoredProcedure;
SqlParameter Idparameter = new SqlParameter();
Idparameter.ParameterName = "@Id";
Idparameter.Value = Id;
cmd.Parameters.Add(Idparameter);
con.Open();
SqlDataReader dr = cmd.ExecuteReader();
while (dr.Read())
objemp.Id = Convert.ToInt32(dr["Id"]);
objemp.Name = dr["Name"].ToString();
objemp.Gender = dr["Gender"].ToString();
objemp.DateofBirth = Convert.ToDateTime(dr["DateofBirth"]);
return objemp;
public void SaveEmployee(Employee objemp)
string cs = ConfigurationManager.ConnectionStrings["DBCS"].ConnectionString;
using (SqlConnection con = new SqlConnection(cs))
SqlCommand cmd = new SqlCommand("spInsertEmployeewcf", con);
cmd.CommandType = CommandType.StoredProcedure;
SqlParameter ParameterId = new SqlParameter()
Value = objemp.Id,
ParameterName = "@Id"
cmd.Parameters.Add(ParameterId);
SqlParameter ParameterName = new SqlParameter()
Value = objemp.Name,
ParameterName = "@Name"
cmd.Parameters.Add(ParameterName);
SqlParameter ParameterGender = new SqlParameter()
Value = objemp.Gender,
ParameterName = "@Gender"
cmd.Parameters.Add(ParameterGender);
SqlParameter ParameterDateofBirth = new SqlParameter()
Value = objemp.DateofBirth,
ParameterName = "@DateofBirth"
cmd.Parameters.Add(ParameterDateofBirth);
con.Open();
cmd.ExecuteNonQuery();
The Service Contract code is
namespace EmployeeService
// NOTE: You can use the "Rename" command on the "Refactor" menu to change the interface name "IService1" in both code and config file together.
[ServiceContract]
public interface IEmployeeService
[OperationContract]
Employee GetEmployee(int Id);
[OperationContract]
void SaveEmployee(Employee objemp);
// TODO: Add your service operations here
// Use a data contract as illustrated in the sample below to add composite types to service operations
and i deployed the EmployeeService in iis and consuming the service in my web application the code is below
protected void btnsave_Click(object sender, EventArgs e)
EmployeeService.EmployeeServiceClient client = new EmployeeService.EmployeeServiceClient("basicHttpBinding");
EmployeeService.Employee employee = new EmployeeService.Employee();
employee.Id = Convert.ToInt32(txtid.Text);
employee.Name = txtname.Text;
employee.Gender = txtgender.Text;
employee.DateofBirth = Convert.ToDateTime(txtdob.Text);
client.SaveEmployee(employee);
protected void btnget_Click(object sender, EventArgs e)
EmployeeService.EmployeeServiceClient client = new EmployeeService.EmployeeServiceClient("basicHttpBinding");
EmployeeService.Employee employee = client.GetEmployee(Convert.ToInt32(txtid.Text));
txtname.Text = employee.Name;
txtgender.Text = employee.Gender;
txtdob.Text = employee.DateofBirth.ToShortDateString();
and when i am entering the details of employee Id,Name,Gender,DateofBirth and clicking save button iam getting the following error
The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute or from the <serviceDebug> configuration behavior)
on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.
Code in web.config file in Webapplication(Client) is the following
<?xml version="1.0"?>

<configuration>
<system.diagnostics>
<sources>
<source name="System.ServiceModel.MessageLogging" switchValue="Warning, ActivityTracing">
<listeners>
<add type="System.Diagnostics.DefaultTraceListener" name="Default">
<filter type="" />
</add>
<add name="ServiceModelMessageLoggingListener">
<filter type="" />
</add>
</listeners>
</source>
<source name="System.ServiceModel" switchValue="Warning, ActivityTracing"
propagateActivity="true">
<listeners>
<add type="System.Diagnostics.DefaultTraceListener" name="Default">
<filter type="" />
</add>
<add name="ServiceModelTraceListener">
<filter type="" />
</add>
</listeners>
</source>
</sources>
<sharedListeners>
<add initializeData="C:\Users\HEMANTH\Desktop\Client\Client\Web_messages.svclog"
type="System.Diagnostics.XmlWriterTraceListener, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"
name="ServiceModelMessageLoggingListener" traceOutputOptions="Timestamp">
<filter type="" />
</add>
<add initializeData="C:\Users\HEMANTH\Desktop\Client\Client\Web_tracelog.svclog"
type="System.Diagnostics.XmlWriterTraceListener, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089"
name="ServiceModelTraceListener" traceOutputOptions="Timestamp">
<filter type="" />
</add>
</sharedListeners>
<trace autoflush="true" />
</system.diagnostics>
<system.web>
<compilation debug="true" targetFramework="4.0" />
</system.web>
<system.serviceModel>
<diagnostics>
<messageLogging logEntireMessage="true" logMalformedMessages="true"
logMessagesAtTransportLevel="true" />
</diagnostics>
<bindings>
<basicHttpBinding>
<binding name="basicHttpBinding" />
</basicHttpBinding>
<wsHttpBinding>
<binding name="mexHttpBinding">
<security mode="None" />
</binding>
</wsHttpBinding>
</bindings>
<client>
<endpoint address="http://localhost/EmployeeWebServices/EmployeeService.svc/basic"
binding="basicHttpBinding" bindingConfiguration="basicHttpBinding"
contract="EmployeeService.IEmployeeService" name="basicHttpBinding" />
<endpoint address="http://localhost/EmployeeWebServices/EmployeeService.svc/mex"
binding="wsHttpBinding" bindingConfiguration="mexHttpBinding"
contract="EmployeeService.IEmployeeService" name="mexHttpBinding" />
</client>
</system.serviceModel>
</configuration>
Things i have tried till now are
1)changed the name of the name of the endpoint address basicHttpBinding to basicHttpBinding_IEmployeeService but still get the save error.
2)Opened the Message Log Trace. Got the error as follows
<MessageLogTraceRecord>
<HttpResponse xmlns="http://schemas.microsoft.com/2004/06/ServiceModel/Management/MessageTrace">
<StatusCode>InternalServerError</StatusCode>
<StatusDescription>Internal Server Error</StatusDescription>
<WebHeaders>
<Content-Length>730</Content-Length>
<Cache-Control>private</Cache-Control>
<Content-Type>text/xml; charset=utf-8</Content-Type>
<Date>Sat, 03 Jan 2015 12:12:24 GMT</Date>
<Server>Microsoft-IIS/7.5</Server>
<X-AspNet-Version>4.0.30319</X-AspNet-Version>
<X-Powered-By>ASP.NET</X-Powered-By>
</WebHeaders>
</HttpResponse>
<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/">
<s:Header></s:Header>
<s:Body>
<s:Fault>
<faultcode xmlns:a="http://schemas.microsoft.com/net/2005/12/windowscommunicationfoundation/dispatcher" xmlns="">a:InternalServiceFault</faultcode>
<faultstring xml:lang="en-US" xmlns="">The server was unable to process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (either from ServiceBehaviorAttribute
or from the <serviceDebug> configuration behavior) on the server in order to send the exception information back to the client, or turn on tracing as per the Microsoft .NET Framework SDK documentation and inspect the server trace logs.</faultstring>
</s:Fault>
</s:Body>
</s:Envelope>
</MessageLogTraceRecord>
Try to understand but could not understand because i'am new to wcf services. Please help me to find the error details.
Thanks in advance
Regards
rax227

Hi Mohan,
I didn't use Fiddler before, I just download and use it but how to see the request message from this software?
I have logged the request to event log before send to web service and copy this request from event log to testing with soapUI, so I don't think have between the actual messages being sent to your client via orchestration and soapui. In the log Response shape
I see the fault response in event log.
You can see
this link to know how to use fiddler. As I suggested above the error you need to check is at the server side who is hosting the service( your party ) because you are getting fault response properly from them. The webservice you are calling seems to look
like WCF service too. Your life would have been so easier if you could ask them to have firewall open from your dev box to their dev server so that you can use use "Add Service Reference" wizard, that even they have .NET wcf service too.
Did you by any chance manage to talk to them what they are getting or if they can increase the exception details in the fault message for you?
If this answers your question please mark it as Answer and if this post is helpful, please vote as helpful. Thanks !

The ADO NET Source was unable to process the data. ORA-64203: Destination buffer too small to hold CLOB data after character set conversion.

We developed a SSIS Package to pull the data From Oracle source to Sql Server 2012. Here we used ADO.Net source to pull the records from Source but getting the below error after pulling some 40K records.
[ADO NET Source [2]] Error: The ADO NET Source was unable to process the data. ORA-64203: Destination buffer too small to hold CLOB data after character set conversion.
[SSIS.Pipeline] Error: SSIS Error Code DTS_E_PRIMEOUTPUTFAILED.
The PrimeOutput method on ADO NET Source returned error code 0xC02090F5.
The component returned a failure code when the pipeline engine called PrimeOutput().
The meaning of the failure code is defined by the component,
but the error is fatal and the pipeline stopped executing.
There may be error messages posted before this with more
information about the failure.
Anything that we can do to fix this?

Hi,
Tried both....
* Having schema type as Nvarchar(max). - Getting the same error.
* Instead of ADO.Net Source used OLEDB Source with driver as " Oracle Provide for OLE DB" Getting error as below.
[OLE DB Source [478]] Error: SSIS Error Code DTS_E_OLEDBERROR. An OLE DB error has occurred. Error code: 0x80004005.
[SSIS.Pipeline] Error: SSIS Error Code DTS_E_PRIMEOUTPUTFAILED. The PrimeOutput method on OLE DB Source returned error code 0xC0202009. The component returned a failure
code when the pipeline engine called PrimeOutput(). The meaning of the failure code is defined by the component, but the error is fatal and the pipeline stopped executing. There may be error messages posted before this with more information about the
failure.
Additional Info:
* Here the Source task is getting failed not the conversion or destination task.
Thanks,
Loganathan A.

How do I replace bookmark bar that was lost when a new Mozilla Fox Start page suddenly appeared with a Zone Alarm Community Toolbar, and nothing I have so far tried, working with "Show all Bookmarks", works ("Unable to process the backup file).

My current version is 6.0.2. A box appeared a few days ago informing me of an update to 7 (x?). I declined for the time being.
Then a Start Page just showed up missing the bookmark tool bar. I tried to import a bar from another browser. Nothing showed up. Then, I went to "Help". First, I clicked on "About Firefox" where I was informed of an update. This time, I tried it. When I clicked on "Apply Update", I received a message; 'Update could not be installed" despite there being no other Firefox browsers running.
I went back to "Help" and clicked on "Firefox Help". A page came up with the URL in place, but the page would not load ("Cannot find server at support.mozilla.com"). After several clicks on "Try Again" with the same result, I copied the URL and pasted it into a different browser, from which I am now working.
Before sending this question, I tried the two procedures ("Manual Backup" and "Restoring From Backup") found on Bookmarks/Show All Bookmarks/Import And Backup/Restore, using both "stored backups" from Mozilla's Profile folder and "Choose a file", as well as Bookmarks/Show ... /Backup. In each case, the response was, "Unable to process the backup file".
I had previously tried another method I found on Google which involved copying and saving a Mozilla backup file (this is the file I used in the procedure above - "Choose a File") found in the C:/Documents And Settings/.../Profile Folder, then renaming the original file "backup.HTML" and saving it in a folder one level up from its original location. The Bookmark bar was to show up after shutting down and reopening Mozilla - it never happened. I replaced the original backup file.
It occurred to me to locate the Bookmark File for this browser (Chrome) and using it in the "Choose a File" method, referred to above. But there is no extension included in the file name, and I was afraid to try it.
I'm out of ideas. Is there something else to try?

Check that the Bookmarks Toolbar is visible and that the "Bookmarks Toolbar items" is still placed on the Bookmarks Toolbar.
If the menu bar is hidden then press F10 or hold down the Alt key, that should make the "Menu Bar" appear.
Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"
* Open the Customize window via "View > Toolbars > Customize" or via "Firefox > Options > Toolbar Layout" (Linux, Windows)
* Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
* If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
* If you do not see the "Bookmarks Toolbar items" or other items that are missing in the toolbar palette or on a toolbar then click the "Restore Default Set" button
See also:
*http://kb.mozillazine.org/Uninstalling_add-ons
*http://kb.mozillazine.org/Uninstalling_toolbars

Acrobat 7.0 OCR: Unable to process the page because the Paper Capture recognition service unexpectedly terminated

Hello,
This error occurs on some computers and but not others. I even tested it with the most basic word document, no formatting and scanned it.
It works on a few systems but others get the message:
Unable to process the page because the Paper Capture recognition service unexpectedly terminated.
Does anyone have any suggestions? Did 7.0 have issues?
Thanks

You still didn't answer for Michael the version of 7 At one time adobe prodived and standrad version and a pro version. Standard basically done the same thing as the Print to PDF feature in the Print Menu (of the Macintosh).
Pro added features such as forms creation.
Also the exact version number can be found in the about acrobat under the Acrobat menu.
example for my version would be:

RICS0001:Internal Error,unable to process the collected data from the device.

Hi all,
I've got the following error in Inventory Collection: 'RICS0001:Internal Error,unable to process the collected data from the device.'
System is CW LMS 2.6
If I search the web I get the following Cisco document:
http://www.cisco.com/en/US/products/sw/cscowork/ps2073/prod_troubleshooting_guide09186a008036dff2.html
'...in the log directory look for IC_Server.log.'
IC_Server.log:
[ Di Nov 16 15:54:27 CET 2010 ],INFO ,[Thread-25],com.cisco.nm.rmeng.inventory.ics.core.ICSCore,173,Got Async Request, User Name :admin
[ Di Nov 16 15:54:27 CET 2010 ],INFO ,[Thread-25],com.cisco.nm.rmeng.inventory.ics.core.ICSCore,179,Request ID is : 1289919235488
[ Di Nov 16 15:54:27 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,309,Started processing device ID: 3341
[ Di Nov 16 15:54:27 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.RMELogger,724,com.cisco.nm.rmeng.util.db.DatabaseConnectionPool,getConnection,59,Inside ICSDatabaseConnection, MAX_COUNT =20
[ Di Nov 16 15:54:28 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,387,Started processing device Name: 9.152.255.101
[ Di Nov 16 15:54:28 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,g$eval,103,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:g$eval:populating ContainmentAG attributes, begins...
[ Di Nov 16 15:54:28 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,110,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:ContainmentAG attributes,collection from the device begins...
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,147,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:ContainmentAG attributes,collection from the device successful...
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,149,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:ContainmentAG attributes,population begins...
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,216,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:Before method getSlotsConfiguredStatistics
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,225,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:After method getSlotsConfiguredStatistics
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,populatingTheChassis,245,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:populatingTheChassis:ContainmentAG attributes,population completed...
[ Di Nov 16 15:54:29 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.util.logger.XDILogger,77,com.cisco.nm.xms.xdi.pkgs.SharedInventoryCatIOS.ContainmentAGI_ENTITY_Mib_Non_Modular,g$eval,105,com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter:ContainmentAGI_ENTITY_Mib_Non_Modular:g$eval:populating ContainmentAG attributes, ends...
[ Di Nov 16 15:54:43 CET 2010 ],INFO ,[Thread-14],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,477,DP time is 15 seconds for 9.152.255.101
[ Di Nov 16 15:54:44 CET 2010 ],ERROR,[Thread-14],com.cisco.nm.rmeng.util.logger.RMELogger,770,com.cisco.nm.rmeng.inventory.ics.invchange.AddInvChange,effect,33,Unexpected error :com.sybase.jdbc2.jdbc.SybSQLException: ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
    at com.sybase.jdbc2.tds.Tds.processEed(Tds.java:2834)
    at com.sybase.jdbc2.tds.Tds.nextResult(Tds.java:2156)
    at com.sybase.jdbc2.jdbc.ResultGetter.nextResult(ResultGetter.java:69)
    at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:220)
    at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:203)
    at com.sybase.jdbc2.jdbc.SybStatement.executeLoop(SybStatement.java:1766)
    at com.sybase.jdbc2.jdbc.SybStatement.execute(SybStatement.java:1758)
    at com.sybase.jdbc2.jdbc.SybPreparedStatement.execute(SybPreparedStatement.java:619)
    at com.cisco.nm.rmeng.inventory.ics.dbrep.DBRecord.insert(DBRecord.java:50)
    at com.cisco.nm.rmeng.inventory.ics.util.ICSDatabaseConnection.insert(ICSDatabaseConnection.java:91)
    at com.cisco.nm.rmeng.inventory.ics.invchange.AddInvChange.effect(AddInvChange.java:29)
    at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processInvData(InvDataProcessor.java:394)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:849)
    at java.lang.Thread.run(Thread.java:534)
[ Di Nov 16 15:54:44 CET 2010 ],ERROR,[Thread-14],com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor,448,ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
com.sybase.jdbc2.jdbc.SybSQLException: ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
    at com.sybase.jdbc2.tds.Tds.processEed(Tds.java:2834)
    at com.sybase.jdbc2.tds.Tds.nextResult(Tds.java:2156)
    at com.sybase.jdbc2.jdbc.ResultGetter.nextResult(ResultGetter.java:69)
    at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:220)
    at com.sybase.jdbc2.jdbc.SybStatement.nextResult(SybStatement.java:203)
    at com.sybase.jdbc2.jdbc.SybStatement.executeLoop(SybStatement.java:1766)
    at com.sybase.jdbc2.jdbc.SybStatement.execute(SybStatement.java:1758)
    at com.sybase.jdbc2.jdbc.SybPreparedStatement.execute(SybPreparedStatement.java:619)
    at com.cisco.nm.rmeng.inventory.ics.dbrep.DBRecord.insert(DBRecord.java:50)
    at com.cisco.nm.rmeng.inventory.ics.util.ICSDatabaseConnection.insert(ICSDatabaseConnection.java:91)
    at com.cisco.nm.rmeng.inventory.ics.invchange.AddInvChange.effect(AddInvChange.java:29)
    at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processInvData(InvDataProcessor.java:394)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:849)
    at java.lang.Thread.run(Thread.java:534)
[ Di Nov 16 15:54:44 CET 2010 ],ERROR,[Thread-14],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,861, Exception occured in process method while processing: 9.152.255.101 ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
ICSException :: ASA Fehler -193: Primärschlüssel für Tabelle 'PhysicalElement' ist nicht eindeutig
    at com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor.processInvData(InvDataProcessor.java:463)
    at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:849)
    at java.lang.Thread.run(Thread.java:534)
I don't know where the German error message comes from. The whole system is English. Translation is: "ASA error -192: primary key for table 'PhysicalElement' isn't distinct'
Thanks for your help!
Alex

Well known issue in LMS 2.6. Most likely you are hitting CSCsm97530. As a temporary solution you could remove and re-add problematic device from CS. To get a permanent fix you need a patch (provided by TAC).

Unable to process the query

We have some custom entries in the file 'custom.ini' that are stored in
the Sybase database.
When I start a query for these custom attributes then I get the
following error message:
"Unable to process the query. Ensure that the database connection is up.
For more information, see the error message documentation at
http://www.novell.com/documentation."
The database connection is up and running because when I start a query
of a standard attributes of ZfD then I get a result.
I get this error message just on custom entries.
I have enable the debug logs, how explaned on the documentation, but
without positive results.
Any ideas?
Pete

Pete,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://support.novell.com/forums)
Be sure to read the forum FAQ about what to expect in the way of responses:
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If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/

LMS Prime 4.1 RICS0001:Internal Error,unable to process the collected data from the device.

Hello,
I have a problem with inventory collection from several devices getting
"RICS0001:Internal Error,unable to process the collected data from the device."
ERROR,[Thread-20],com.cisco.nm.rmeng.inventory.ics.server.InvDataProcessor,918,Device does not exist in RME, Please check if device is already deleted

Did you schedule an inventory collection job?
Delete schedule and recreate it using device group.
Cheers,
Michel

Error: Unable to process the following response from FOI server

Hi
While integrating BI with mapviewer, I am getting the following error:
Unable to process the following response from FOI server
Please let me know how this can be fixed
Thanks & Rgds
Dipesh
Message was edited by:
user542575

One more question about NSDP, Im still wondering how can NSDP work as you only need to declare nsdpInfo.setKeyColumn("xx") --xx
Eg. My result set come from OBIEE, it hase 2 column xx and yy.
Im just copy the sample code to translate the output into xml, the output sample is like:
Column 1 Column 2
440100 0
440200 5
440300 1
So how can MapViewer know that the second column is the value column?
The same question is about when the output is multiple column.

Firefox 8.0 - All bookmarks are missing - "unable to process the backup file" - tried reinstalling Firefox and restarting computer. Nothing helps. What can I do next?

All bookmarks went missing after running WinCleaner OneClick version 11.4.2, but that has never happened before. Cannot create new bookmarks and if I try to restore the bookmarks from a backup , the pop-up window says "Unable to Process the Backup File". I tried uninstalling and reinstalling Firefox and I tried restarting the computer - neither helped. I'm running Windows XP Professional 2002 service pack 3. Any suggestions?

Found a corrupt places file, deleted all the rest and renamed the corrupt file to be the only places file but I still had no bookmarks or bookmark functionality. I resigned myself to a complete uninstall of Firefox, including all personalization, etc. then reinstalled Firefox and I am now rebuilding my bookmarks list. Thank you much for the quick reply and trying to help! If I use WinCleaner OneClick again I'll be sure to back up my bookmarks.

Problem with importing saved .json backup file in fresh installed firefox 3.6.8? Message "unable to process the backup file", when i choosed option "Restore" from menu "organize your bookmarks" !?

Hello,
my problem is with importing saved .json backup file in fresh installed firefox 3.6.8? Message "unable to process the backup file", when i choosed option "Restore" from menu "organize your bookmarks" !?
Normally that i followed all instructions from your support site, and that i tried many things, but nothing helped :( !?
my .json file isn't corrupted cause it was saved on another partition before formatting my OS.
Please don't tell me that my bookmarks are lost :( cause i had many important things in that bookmarks, on 100.s pages :( ....
Thanks in advance!
Sincerely,
hoho33

"
Can you restore that JSON backup in a new profile?
Did you make sure that it is really a JSON backup and that there is no missing or hidden other file extension?
A JSON backup starts with: {"title":"","id":1,"dateAdded"
A HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1>
You can try if you can restore that JSON backup in a new profile.
Create a new profile as a test to check if your current profile is causing the problems
See Basic Troubleshooting: Make a new profile
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Please for administration of this support site, make possibility to quote someone's answer, on this way is dificult to answer somebody who wrote some suggestion!
No, i can't restore JSON backup in new profile, even on fresh installed OS XP SP3, with fresh installation of latest version of firefox!
MAN I TOLD YOU 10X IT'S 200 % JSON BACKUP FILE!!! I'M NOT IN IT FROM YESTERDAY, I WORK IN IT 12 YEARS!!!
I tried restoring json backup in new profile, but nothing, i couldn't restore, cause that stupid error from screen shot which i posted again appears !
Man i'm not totally noob i repeat 2nd time here, and normally that i know to create new profile, and that i tried that, but that didn't help!
I can't believe that FIREFOX has not good support team, and doesn't care for yours users, this will not give me more reason to use in future firefox
like borwser, if i don't have good support, and when i have problem like this, to loose all my very important bookmarks and passwords on them, and
firefox support won't to help me to solve my problem!
If somebody from firefox support team read this, i can give you Remote desktop access to my computer to try solve this problem, like other serious company
like HP, Dell , etc. give remote desktop support to their users!
Corel are you from firefox support team? Please don't write same suggestions, cause i know to read, and i understand well if you write once some suggestion!
Greetzz

I get a "Unable to process the back up file" error message when trying to restore the bookmarks I lost when I follwed the prompts to Reset Firefox settings.

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