I get a USB error when I connect my ipod to my CRv

I have an iPod 5th gen...
When I connect it to my' 2013 Honda crv, via USB.. I get a UBB Error on my dashboard. I hit the aux and other buttons but not able to get it play my music that is loaded on my iPod.
thanks
rt

Does Honda say it is compatible with the 5G iPod? It just may not be compatible.
Did you reset the car system?
Sometimes this works;
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

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I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
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Hi again, cupcake,
Let's try forcing your iPod into disk mode. To do that, follow the steps mentioned here:
Putting iPod into disk mode
With the iPod in disk mode, connect it to your computer.
If you still get a "USB device has malfunctioned" error when you connect your iPod, then let's try something else.
Make sure that your computer's USB drivers are up-to-date. And, in some cases, you may need to reinstall those drivers.
See this article for instructions on that:
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
If that didn't work, then you can try reformatting your iPod to FAT32 in Windows, and see if that affects anything:
1 - Connect your iPod to your computer.
2 - When iTunes has finished syncing with your iPod, open "My Computer".
3 - Right-click on your iPod, and click on "Format". (If your iPod is not showing in My Computer, make sure that disk use isn’t enabled in iTunes).
4 - Here, verify that your formatting settings are "Default", with the format type set for FAT32. Also, make sure that "Quick Scan" is not selected.
5 - Then, click on "OK" to begin the formatting process.
6 - When this is complete (it might take a while), make sure to restore your iPod in iTunes again, so as to properly reload the firmware back onto it again.
Any success?
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http://support.apple.com/kb/ts2690
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See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

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Follow the instructions in this article.
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I get a USB error when I connect my ipod to my CRv

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