I get an appcrash message when I try to launch the desktop software

(personal info removed)

Hey terrapin7,
Can you please verify that the BlackBerry Desktop Software is installed in a user account with admin privileges? Here is a KB article that may help you out with this issue. "BlackBerry Desktop Software has stopped working. A problem caused the program to stop working." appears when launching BlackBerry Desktop Software" http://bbry.lv/ZZWKYn
If that doesn't help, I'd suggest contacting your wireless network provider to ask that they escalate this issue to RIM on your behalf for further investigation.
Thanks.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Similar Messages

I'm trying to download 4.0 and get a 10661 message when I try to launch the app.

I had 3.6.16 working perfectly fine. I downloaded 4.0 from your prompt when I opened 3.6. Once downloaded the graphic of the fox that I'm supposed to drag into my applications folder has a white circle w/cross on it and when I put it in my applications folder anyway I get the 10661 error message that it can't open?
Since I overwrote my 3.6.16 version now I don't have firefox at all!
Please help.

This might help explain
http://support.apple.com/kb/HT2534

I want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?

i want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?

Oliver,
Are you getting activation errors? As Ned stated , it is easier to troubleshoot if we have the specific type of error and error detail that you are getting.
Here is some help on activation if this is the issue:
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Pattie

I'M GETTING THIS ERROR MESSAGE WHEN I TRY TO OPEN THE ITUNES

im getting this message when i try to open my itunes "the itune library. itl file it's locked, on a locked disk, or you do not have write permission for this file" it was was working fine but all of a sudden it this issue just happen, i have windows 7.

I had the same problem as mentioned above. 2 Users, sharing the same iTunes account. Found following solution:
Check sharing and permission for the shared iTunes folder. In my case under HD->Users->Shared->iTunes
Also check all permissions of the underlying folders and especially *iTunes Library Database file*. In my case directly in the iTunes directory
For whatever reason, that file had no sharing. I added my wife's user name with Read /Write permission and it works again.
I guess a bug in the update. It worked fine for a long time before the update.
Mark

I keep getting this error message when i try to install the latest version of itunes, the program can't start because MSVCR80.dll is missing from your computer. try reinstalling the program to fix this problem??

I am having trouble reinstalling my Itunes on my desktop which uses Windows 7 and I can download it but once it's complete i keep getting this error message...The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. Please help me.

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I get an error message when I try to empty the trash in order to clear up an external hard drive. I had been using it for time machine, have shifted that to a larger external hard drive, and want to free up the space for photographs. Any suggestions?

What should I do when I get an error message (error code - 8003) when I'm trying to empty the trash to clear up additional space on an external hard drive?

Yes. And you should not have moved that folder. Put it back. To move your iTunes library move the folder from User's Music.
tt2

I have the original iPad. When I joined the cloud, I tried to download books from my Kindle that I had on my iPad before going to the cloud. They seem to be downloading, but I'm getting an error message when I try to open the books.

Sinve I joined the cloud, i cannot open books I had on my kindle app after downloading. I am getting an error message telling me to delete and re-register my kindle app. I've done that, but am still getting the same message.

Have you asked on the kindle board? since it's their app that's messing up they may have more specific advice.

I get an error message when i try to download the photoshop trial?? Please Help..

I cant download the photoshop trial in my mac book bro a1286.. i dont know why its not letting me download the trial. the message i get is : "You are running an operating system that Photoshop no longer supports. Refer to the system requirements for a full list of supported platforms."

What is your Mac OS version?

I keep getting an error message when I try to update the new soft wear..

What can I do to fix this?

What software are you trying to update?
Which update are you trying to apply?
And what exactly is the error message you keep getting?
Which macbook pro do you have?

I am getting an error message when I try to use the rectangle tool.

This just started today, I use an HP lap top with windows 8, I just downloaded Photoshop in January. Every time I use the rectangle tool I get this message: "Could not use the rectangle tool because of a program error." how do I figure out, and fix, the error.

Hi Meagan.
We need to know exactly what version of Photoshop you are using. There are two versions of Photoshop CC as well as CS6 still available, and it makes a difference.
We need to know a bit about your hardware. You say it is an HP, but what is the model number? How much memory (RAM) does it have, for instance. An easy way to pass on that information would be to open Photoshop and go Help > System info > Copy and paste it into this thread along with your other answers.
Has the rectangle tool ever worked?
Have you had any other issues?
What have you tried by way of a fix? It's OK if asking here was your first step.
These self help links might be tricky to follow if you are not great with Computers, but have a look anyway
Troubleshooting Steps to Fix Most Issues

I get an error message when I try to install the cs6 master collection. (Exit Code: 7 Please see ..)

Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW041 ... WARNING: DW017 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 1 warning(s)
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 is required by {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 but isn't free. Reason: Required dependency
ERROR: DW041: INSTALLDIR Volume E:\ doesn't exist.

Errors "Exit Code: 6," "Exit Code: 7"
Mylenium

Itunes update would not install due to an error, now itunes won't run and I get this message when I try to launch itunes: "This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem"

itunes update would not install due to an error, now itunes won't run and I get this error message when I try to launch itunes: iTunes.exe - Unable to Locate Component "This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem."
I'm on a Dell PC running Vista Home Premium.
HELP!!!!!!!!!!!!!!!!!!!

try removing all itunes and all other apple program
follow this link for more info. http://support.apple.com/kb/HT1923
reboot ur window after uninstalling
after that download the latest itunes setup and install.

I get an error message when I try to use share function on IPhoto. I get the triangle icon with an exclamation mark inside of it.

I get an error message when I try to use the share function on iPhoto. When I try to share photos via email a triangle icon with an exclamation mark appears. Why can't I use share function?

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
What version of iPhoto? Assuming 09 or later
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

Error message when I try to update the Raw 7.3 update

Hi,
I get an error message when I try to update the Raw 7.3 update for Premiere Elements 11 and photoshop Elements. It says to run support adviser which I did, but it says that it could not detect any problems.
Thanks,
Ron

try downloading ACR manually
manual update for ACR (Win) = http://swupdl.adobe.com/updates/oobe/aam20/win/PhotoshopCameraRaw7-7.0 /7.3.37/Setup.zip
for mac = http://swupdl.adobe.com/updates/oobe/aam20/mac/PhotoshopCameraRaw7-7.0 /7.3.37/Setup.dmg

I am getting an error message when I try to burn a cd

I am getting an eror message when I try to burn a cd of an iTunes playlist. The number that came up was 4310. Help!

Hey KISSAPES,
I came across some information for you that goes over troubleshooting CD/DVD drives in iTunes for Windows. I would first recommend following along with the steps within:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Then, if that doesn't seem to solve the problem, you can try removing and reinstalling iTunes. There are directions for that here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Cheers,
Delgadoh

I get an appcrash message when I try to launch the desktop software

Similar Messages

Maybe you are looking for