I get an error message - an I pod has been detected but it could not be identified properly this happened after I downloaded a newer vesrion of I Tunes does anybody have a quick fix??

I get an error message - an I pod has been detected but it could not be identified properly this happened after I downloaded a newer version of I Tunes does anybody have a quick fix??

Hi positive29,
Welcome to the Apple Support Communities!
I understand situations like yours can be very frustrating. I would recommend the attached article to help you troubleshoot and resolve this issue.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Have a great day,
Joe

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I POD HAS BEEN DETECTED BUT CANNOT BE IDENTIFIED PROPERLY

my 6th generation nano shuffle when plugged in responds with the message:
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i cannot sync from my itunes.
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I spent an hour on Apple help last night with this problem. We tried all the obvious things first:
1. resetting the ipod.
2. changing USB ports
3. removing all other USB connections.
4. Uninstalling Itunes and installing a fresh copy.
5. clearing the saved application data (in Application Data / Itunes a hidden file on my version of Windows 7).
6. changing the drive letter in disk manager (the ipod would not show up with Itunes installed but did show up when it was uninstalled).
7. Deleting the USB connection and allowing it to reestablish itself in Device Manager (the USB connection showed up in device manager with a conflict notification).
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I got to the second level of tech support and we repeated most of the above.
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1. Go to Device Manager (click on Start / control panel/ Hardware and Sound / Device Manager).
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3. Right click on the "Mass Storage Device" (all other USB drives should be removed prior to this) and choose "Update Driver Software".
4. Browse to C drive / Program FilesX86 / Common Files / Apple / Drivers and click ok to update the USB drivers.
NOTE my copy of Itunes did NOT have a driver file in this location! so instead we pointed to the same location as above except instead of Program Filesx86 we used the same path except using "Program Files" with NO X86!
C drive / Program Files / Common Files / Apple / Drivers
Once the driver updated I rebooted the computer with the Ipod attached and it recognized the ipod.
I think that not having the driver files in the X86 path is a bug in the software. I hope this helps!!

I get an error message - an I pod has been detected but it could not be identified properly this happened after I downloaded a newer vesrion of I Tunes does anybody have a quick fix??

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