I get an error message installing IOS 8.1.1.

This software update downloads but gives an error message when installing.

Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
Also, check you available storage on the device and see what you have. Past experience is that you should get a specific message if that is the problem, but worth checking.

Similar Messages

  • I need help re-installing itunes.  I get the error message: Install failed run preupgrade for Apple Mobile Device Support.  Any solutions?

    I've been trying to upgrade to/install Itunes 10.  When trying to do so, I get the error message: Install failed run preupgrade for Apple Mobile Device Support.
    Per what I saw as a response to someone else who had a similar issue, I thought a fix might be to uninstall my existing Itunes, then try to re-install the Itunes 10.  I tried that.  However, I still get the same error message.  Now, I have no Itunes.   
    I tried to email Apple, and they have not replied.
    Anyone offer any solutions? 

    me too did you get any help?

  • I am getting an error message when trying to update to iOS 7

    I am trying to update to iOS 7 on my iphone 5 and every time I click to install it, I am getting an error message that iOS 7 cannot be installed. I have restarted my phone about 5 times..

    What is the error message and number?

  • IOS updates - I keep getting the following message when I try to update my iPad2 - unable to install update, an error occurred installing IOS 8.1.2.  How can I fix this?

    IOS error messagge - I keep getting the following message when I try to update my iPad2 - unable to install update, an error occurred installing IOS 8.1.2.  How can I fix this?

    Which way are you trying to update? WiFi or iTunes? In either case, I would try restarting/rebooting all devices and then try again.
    IF you are using iTunes, eject your iPad, quit iTunes, reboot your computer and reset your iPad by holding down on the sleep and home buttons until the Apple logo appears on the screen. After the iPad starts up, connect to iTunes and try again. You may also want to disable your firewall and antivirus software when you try to update using iTunes. Sometimes those will interfere with the download.
    If you are using WiFi, reset the iPad as described above and try again.
    If WiFi updating will not work, try using iTunes, if iTunes will not work, try using WiFi.

  • HT4623 I get a the following message when trying to update to 6.1.3 "Unable to intall update, an error ocurred installing iOS 6.1.3" how do I overcome this?

    I get the following message when trying to update my Iphone 4 from 5.1.1 to 6.1.3 "Unable to install update, An error occurred installing iOS 6.1.3". Nothing I do changes this, how do I over come this barrier?

    Are you trying to update over the air or via itunes? 

  • HT4623 Getting the error message "Unable to Install Update" when trying to install IOS update

    Getting the error message "Unable to Install Update" when trying to install IOS update

    Restore teh device.

  • I have an ipad 2, ios7 will not download. I keep getting an error message that just tells me ios wont install, however it does not tell me why. Any suggestions? Thanks

    I have an ipad 2, ios7 will not download. I keep getting an error message that just tells me ios wont install, however it does not tell me why. Any suggestions? Thanks

    I find the Air easier to work with if I need a keyboard if, for no other reason, that's more compact to carry around than the iPad and a keyboard, even one that is part of an iPad case.  I also often have to access data from one application when using another, and iOS is not at its best when having to do rapid application switching (Command-Tab switching is a lot faster than the double press home, scroll the icons at the bottom and swap).
    As well, for editing I find the lack of sandboxing on OSX allows for efficiency enhancing utilities across applications, something you don't get in iOS.  I understand the reason for that, but while more secure it also creates issues of its own in terms of usability in a number of situations.
    I prefer the iPad for totally single application focused situations where little or no input is required.  I use my iPad to hold copies of manuals when I'm doing a full day continuing education presentation for CPAs.  A MacBook Aire can't really fill in very easily for that usage.
    I see them each as tools appropriate for different jobs.

  • HT4623 I get an error message when I try to install iOS 6, how do reinstall the iOS without connecting to iTunes ?

    I get an error message whilst trying to install iOS 6 which has already downloaded to my phone.

    You could try reseting.  MAKE SURE YOU HAVE A VALID BACKUP AND KNOW HOW TO RESTORE IT BEFORE YOU TRY THIS
    Go to settings-general-reset-erase all content and settings.   This should be your last resort, it'll erase your data...

  • I cannot install application I get an error message: the ipod ios is no the most recent one. but it is?

    on some application, I have an error message: the ios is not the latest one.
    The last one is alredy install , application were already on the ipod before.
    what can I do?

    Purchase a newer model iPod. A 2G can only go as high as iOS 4.2.1 and now many apps and app updates requires a higher iOS.

  • I keep getting an error message when tring to install iOS 6 in my iPad 2

    I've tried to update my operating system about 5 times on my ipad and keep getting an error message. I tried a hard reset twice and still nothing.
    Anyone else having this problem? I was able to update my iPhone successfully over my Wi-Fi but no such luck with my iPad 2. Thanks in advance guys.

    I have the same problem on New iPad, but iTunes are saying the same "There is no internet connection, error downloading, etc.  etc....

  • Please can anyone help me..I can not get itunes to install,i get a error message writing to file c and says i need to verify access to directory please help me

    I need help in trying to install I Tunes,,,after multiple attempts I have now pulled all my hair out,and I am without I Tunes,,,I have tried everything ,and all the ideas that I have found in trying to seach the reason for my problem.it will download quick time,,,it gets about half way through I Tunes and I get a error message that says...........Error writing to File C /program files x86  itunes .tunes exc.verify you have access to that directory......I need the wisdom of any and all that are smarter than I about this issue.........I would appreciate any and all help ..thank you....

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • TS3212 i have windows 7 and when trying to install itunes i get the error message "can not access network location %PUBLIC%\Desktop\."

    i have windows 7 and am having trouble installing itunes 10. during the installation process, i get the error message "can not access the network location %PUBLIC%\Desktop\." i cant find anything online that helps me and without itunes my ipod touch ios basically useless. please help me!!

    I've seen a report here of the following instructions helping with that particular variation of the 1606 error message:
    http://quicksolver.blogspot.in/2012/02/unable-to-install-office-2010-on.html

  • Getting same error message - 1st time ever having a problem witn iTunes.  Tried to re-install iTunes but that just got another error message.  Does this mean I have lost everything.

    Getting same error message - 1st time ever having a problem witn iTunes.  Tried to re-install iTunes but that just got another error message.  Does this mean I have lost everything.

    Have a look at the articles mentioned  here:http://support.apple.com/kb/TS3694
    Unknown Error containing "0xE" when restoring: To resolve this issue, follow the steps in iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting. If you have a Windows computer with an Intel® 5 series/3400 series chipset, you may need updates for your chipset drivers. See iTunes for Windows: Issues syncing iOS devices with P55 and related Intel Chipsets for more information.

  • I purchased Elements 13.  When I tried to install I get the error message that it is not supported by Vista.  Now what do I do?

    I purchased Elements 13.  When I tried to install it I get the error message that it is not supported by Vista.  What do I do now?

    If you can't install Windows 7 or higher or get a new computer with Windows 7 or higher, you won't be able to run Photoshop Elements 13.
    There are many inexpensive refurbished or "off lease" computers available at very reasonable cost.  Here is one example (scroll down):
    Computers & Tablets, Desktop PCs, All Desktop PCs, Refurbished - Newegg.com

  • HT4623 When I plug my ipad to itunes i get the error message that it is not supported and I have to go to itunes and get itunes re-installed?  i never had this problem before.  if i do this will i loose all my files, music, etc?

    When I plug me ipad to itunes i get the error message that it is not supported and that i have to go to itunes and get "itunes installer" and re-install.  if i do this will i loose my files and music?

    No, you should not lose anything.

Maybe you are looking for

  • How difficult should it be to redeem a "My BestBuy' reward certificate???

    Back, on August 11, 2014, I logged into "My Best Buy' account, and saw that I had 1500+ points available, so I attempted to print a $25 reward gift certificate, to purchase an item in-store.  I got an error, stating that there was an error and to try

  • Error occurred during the phase IMPORT_PROPER

    Hi All, We are currently installing Add-on ST-PI Rel.2008_1_620 SAPKITLRBA, and the corresponding 3 support packages SAPKITLRB1 to SAPKITLRB3, in one of the quality systems. However, an error is encountered during the installation which is as follows

  • Kin two...piece of JUNK!!!

    My husband upgraded a little over a year ago to the kintwo and we've had nothing but problems ever since!!! It constantly freezes and if it does freeze while recieving a text or a call that message is lost! The camera is great when it works. Because

  • Running scrpt exe silently

    Hi, I want to run a command (Start /S /M test.exe). If i try as below, then the console window is showing up. I want to execute the below without showing the console window. I tried using WinExec, but this is not executing the command. system("Start

  • AVI Plays to Fast in Premiere Pro CS4

    I have an .AVI file that when it's imported into Premiere it plays much faster than the audio.  Strangely Windows Media Player plays the file without any issues.  In fact every player I have plays the movie with no problems, it's just Premiere that c