I get an error message saying extension cannot be installed as it requires dreamweaver version in range of inclusively between 12 and 15

As of today I am unable to update extensions as it indicates dreamweaver version in range of inclusively between 12 and 15 is required. I uninstalled/reinstalled DreamWeaver and also uninstalled/reinstalled extension manager, that did not resolve the issue.

I also have the same issue, and same error messages. Using CC 2014.1.
Please fix as it is preventing work being completed.

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I recently updated to iOS 8.0 on my Ipad however when i try to agree to the new terms and conditions i get an error message saying either 'Cannot connect to server' or 'Your session has timed out please try again' what can be done to resolve this?

Hi, I recently updated to iOS 8.0 on my Ipad mini however when i try to agree to the new terms and conditions i get an error message saying either 'Cannot connect to server' or 'Your session has timed out please try again' what can be done to resolve this problem? Also i cannot download anything from the App store as a result of this.

Can you check the Object Security for the Analysis Menu and Export button and see if it is restricted?
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HT2404 When I try to download free updates for apps, I've suddenly started getting an error message saying: You cannot update this software since you have not owned the major version of this software." But I do own the apps. And I haven't changed my ID

When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciated

This can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others.

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

This is getting frustrating. Every example of my problem has the same reply:
Try deleting the iPod Photo Cache folder. This is normally located in your pictures folder. Once this is done, try syncing again.
iTunes: Understanding the iPod Photo Cache folder
http://support.apple.com/kb/ts1314
I have NO photos on my Ipod Nano. I select "Photos" and the Ipod goes to a blank screen with the msg "No Photos" at the bottom. There must be some other file missing. Itunes won't connect to the Ipod, I keep getting the same error over and over. It would be nice if it told me what file is missing.
The ipod cannot be synced. The required file cannot be found."

I am trying to update itunes software to 10.5 but I get an error message saying to try manually installing and I try that and it still doesn't work, Help!!

I am trying to update itunes software to 10.5 but I get an error message saying to try manually installing, HELP!!!

With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

When connecting my iPhone I get the following message "The iPhone cannot be used because it requires iTunes version 10.1 or later. What does this mean? My computer has 10.4.

When connecting my iPhone I get the following message "The iPhone cannot be used because it requires iTunes version 10.1 or later. What does this mean? My computer has 10.4.

That's an issue with your system. Try removing the iTunes and the other APPLE software related from your system and reinstall it again.
Follow this if you're using XP: support.apple.com/kb/HT1925
Follow this if you're using VISTA/7: support.apple.com/kb/HT1923
Follow this if you are using a MAC 10.5.8 or later: support.apple.com/kb/HT1224

HT1620 I'm getting a message saying update cannot be installed because it requires 2.9GB of storage,it says I need to delete items in the usage settings. I only have a few apps. and by deleting all of them it still dosen't fix the problem. Any ideas???

I am trying to install iOS 7.0.2 on my iPhone 4 and I'm getting a message stating it cannot be installed because it requires 2.9GB of storage. It also states I should delete items in my app. usage settings. I have deleted almost all of the apps on this phone and I am still not able to install the update.

import ur pics to computer and select option to delete from device see
http://support.apple.com/kb/HT4083
Peace, Clyde

I get the error message:System extension cannot be used The system extension "/System/Library/Extensions/AppleUSBthernetHost.kext" was installed improperly and cannot be used. Please try reinstalling it, or contact the product's vendor for an update.

I get the error message after updating itunes:
System extension cannot be used
The system extension “/System/Library/Extensions/AppleUSBthernetHost.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.
What or how do I fix this?

"I get the error message after updating itunes:
System extension cannot be used
The system extension “/System/Library/Extensions/AppleUSBthernetHost.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.
What or how do I fix this?"
I have a MacBook Pro running Mas OS X Version 10.7.5
Is this a problem I need to fix? Is there a fix or update?

Trying to update from mac os 10.5.2 to 10.5.8 and i get an error message saying it cannot validate the package

Had to restore my macbook to original operating system that came with the computer when purchased in the spring of 2008. I am now trying to complete a software update to mac os x 10.5.8 and i get an error message stating "The installer could not validate the contents of the "MacOSXUpdCombo 10.5.8" package. Contact the software manufacturer for assistance.

That's usually a bad download.

HT1386 i get an error message saying "iphone cannot be used because the Apple mobile device service is not started. what do i do?

not sure why i cant sync with Itunes. message says "Iphone cannot be used becasue the Apple Mobile Device is not started. Can anyone help?

Go to control panel --> Programs (Uninstall a programs) --> Apple Mobile Device Supoort (right click) --> Click repair
Hopefuly it works for you too!
Good luck!

FF downloaded some update and now I get error message saying update cannot be installed until I get rid of extra FF copies on computer-but I DON"T have any extra copies. I cannot even uninstall the only FF I now have!

I have a Toshiba laptop, Windows & Home Premium Edition operating system. I had FF 3.6.3 installed and up until 6:00 today it was sort of working properly. I find out later that my huasband cannot even open the browser, as every time he does, a dialog box opens up whcih says "UPdate cannot be installed. Please make sure no other copies of FF are running on computer, then restart FF to try again." But I do not have any other copies of FF. I really do not like it when FF auto installs stuff without my permission. Many times this stuff is downloaded and installed, only to raise havoc with my computer.

Try a smc reset:
http://support.apple.com/kb/HT3964

HT1199 I updated Itunes on my PC and now when i try to open Itunes i get a error message saying "application failed to start because MSVCR80 was not found" then whenI close that pop up I get a error message saying "windows was not installed correctly Erro

I updated my itunes the other day and now it won't open I get error message saying "application failed to start because MSVCR80 was not found" When I close that window I get message stating Itunes was not installed correctly Error 7 Windows error 126. My PC is a Acer and I'm running Windows Visa. I tried to uninstall Itunes and reinstall it and get same message. Can anyone help.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99659)

Cannot open install assistant. I get this error message: The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Pleas

How can I downloade a trial of Adobe Elements 12?
I followed the instructions to download assistant...but get this message: The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.

Hi alposer,
Please remove the copy of the Adobe Download Assistant you currently have installed and then reinstall the Adobe Download Assistant.
Regards,
Rave

I keep getting an error message saying "Keychain cannot login to store" what do I do to fix this?

I'm having Keychain problems. When I go into my iCloud it asks me to enter my password, when I do that an error message comes up saying that the "Keychain cannot login to the store." I haven't been able to find a way to fix this keychain problem and its driving my crazy!

Hey cbagley4,
Thanks for the question. I understand that you are experiencing issues with your keychain. The following resource may provide a solution:
Mac OS X 10.6: Solving problems with keychains
http://support.apple.com/kb/PH7296
Thanks,
Matt M.

TS3212 Hi I am trying to update my Ipad ios4 software to Ios6. I have connected my ipad to my computer and gone ti itunes on my computer to download the new software. I get an error message saying I cannot download the software because I am not connected

Hi, I am trying to update mmy IPad to Ios6. I have coonected it to my computer. When I goto Itunes and try to update my software it comes up with an error message. I am definetly connected to the Net. I have reinstalled Itunes twice but still get the same message.

Hi James,
I understand that you are able to access the web on your computer, however you are unable to access the iTunes Store. I have found the following resource which may resolve your issue:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
If the issue persists after following the above article, you may want to follow the "Windows" section of this resource:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks,
Matt M.

I get an error message saying extension cannot be installed as it requires dreamweaver version in range of inclusively between 12 and 15

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