I get an error message that says date and time can't be set

I am ready to send this thing back as it appears to be the first apple product that does not perform as advertised. I have been through the menus and set the time and date the best I can and I still cannot log into itunes.

You have it set to automatically set the time and date.  To do that it has to be able to reach out to iCloud to get the time and date and something is blocking it from being able to do so.  So either need to fix the network/Internet connection or set it to not automatically set the time.

Similar Messages

  • My new apple tv says that the date and time can't be set

    My new apple tv say that it cannot set the date and time

    I'm having the same issue today on several of our Apple TVs. I am the Director of Technology in a school district and starting this morning I am getting reports that Apple TVs are not working and upon investigation they all sit at setting date and time. All network setting are properly configured. The firewall is set to allow port 123 both TCP and UDP from all internal clients. It occurs both over WiFi and Ethernet.
    Is the Apple Time Server experiencing issues?

  • I have an Apple Configurator install that wont recognize an iPad when I attach it via USB.  I cant prepare it or refresh it.  It was supervised.  I get an error message that says "policy does not have correct profile data".  Please help!!!

    I have an Apple Configurator install that wont recognize an iPad when I attach it via USB.  I cant prepare it or refresh it.  It was supervised.  I get an error message that says "policy does not have correct profile data".   At some point there was a mismatch between the profile on the iPad and the MAC server.  The profile on the MAC server has been deleted and the iPad has been erased and reset to default.  I need to be able to get Configurator to recognize this device to prepare it for deployment and issue Apps to it.   Please help!!

    Run the application 'Terminal.app' which you will find in '/Applications/Utilities' on your Macintosh.
    Type this into it: defaults delete com.apple.configurator PreprationSavedPolicyDefaultsKey
    Hit the return key.
    If you get no error message, it worked, and you can quit the app.

  • I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.

    I'm running snow leopard. The try to open any .mov file in Quicktime, and I get an error message that says, "The document xyz.mov could not be opened. The movie is not in a format that Quicktime player understands. I'm a recent upgrade to Snow Leopard.
    Help!
    Thanks, Mark

    Unfortunately, the error message gives no details about what codec might be missing or what it needs.
    If the file can't be opened in QT, it only means you cannot use the QT "Inspector" window to check what compression formats were used to create the file. It does not mean you can't use the Finder "Information" window to check on the compression formats or use a third party media information window (e.g., like VLC which will open many compression formats not supported natively by QT) to determine what kind of data is included in the MOV wrapper. If the file cannot be opened in any app, it is usually a good sign that the file itself is corrupted.
    It's a stupid error message. Apple should do better than that.
    Error trapping is quite extensive but there are still many areas which require human oversight. The message is telling you that either the container has a problem (e.g., not properly terminated, non-standard, or corrupted) or that one or more of the compression formats used is not supported by your current codec component configuration or that the data was encoded using non-standard settings or preferences not supported by QT or that the fourCC code does not match the data contained in the file or that there are timecode inconsistencies, etc., etc., etc. In short there are a near infinite number of possible problems for which it would be very difficult/nearly impossible to program error trapping depending on your sourcing of content and how you process it before it reaches the player app. Think of it like trying to play a BD disc in an DVD player.
    I'll call Apple support when I get a chance.
    Chances are good that they will end up sending you back here. In any case, it is often a good idea to post a sample file for examination by other QT users. At the very least, they should be able to tell you if the sample file will play on other systems which would indicate whether or not the file itself is bad and under the best of circumstances whould allow them to examing the file in detail for various common problems.

  • HT4157 When I click "view account" I get an error message that says "SIM is invalid; please use different SIM." What next?

    I am trying to activate a first gen iPad with WiFi and 3G. When I go to Settings, Cellular Data, and View Account to activate the iPad, I get an error message that says, "SIM is Invalid.  Pleae use a different SIM." 
    There is a SIM PIN option, and when I click that it asks for the PIN.  I don't have a PW for the SIM (the iPad was a slightly used gift, and none of the paperwork came with the iPad). 
    Any ideas on how to activate the iPAD?
    Thanks!

    Did you check your user name and password in Settings>Mail,Contacts,Calendars...tap your email account, tap SMTP, then tap the primary server name.  Make sure the settings there are correct.

  • When I close firefox I get an error message that says:The instruction at 0x7758144 referenced memory @ 0xffffffff, The memory could not be read, how to fix ths?

    I get an error message that says , nsAppShell:EventWindow:firefox.exe... Application E...
    The instruction at 0x7758e1144 referenced memory at 0xffffffff. the memory could not be read. Click on OK to terminate the program. What's wrong and how do I fix it?

    I knew how to do that, sorry. I didn't know if you wanted a copy of each individual report or just the page. Here it is...
    Submitted Crash Reports
    Report ID Date Submitted
    bp-af8afb9c-406f-4843-b5f0-f341c2140704 7/2/2014 7:12 PM
    bp-500df430-465f-44ec-9a7e-c34372140702 7/2/2014 4:52 PM
    bp-2c14d0a2-b4a2-4eee-a72d-85b912140702 7/2/2014 4:51 PM
    bp-2e8bc220-7e16-4291-b3c3-59a7b2140702 7/2/2014 4:50 PM
    bp-ea8a52d4-ff08-48f4-b641-539202140702 7/2/2014 4:49 PM
    bp-7ff8483e-468a-4324-b788-336e02140702 7/2/2014 4:46 PM
    bp-ee0edfa1-f678-428c-868d-1f80b2140702 7/2/2014 4:44 PM
    bp-dd32ccd5-4a84-4582-baa9-d731a2140701 7/1/2014 5:29 PM
    75d1f4f1-730e-4e6d-a9aa-7bf08527c14e 5/14/2014 7:40 PM
    a5d77b9b-5adc-40ed-8926-245f9c1711b2 4/23/2014 6:24 PM
    42ef8c1d-dd05-401f-b91c-15633c5080f5 2/17/2014 2:33 PM
    0a233130-e0e9-4a78-ac7c-70ce42d07fcd 2/17/2014 2:33 PM
    90b4e67a-5655-4dbf-96aa-b1ceb622cffb 2/17/2014 2:33 PM
    1222611d-88cd-4c2b-a165-48dc2ae60888 2/17/2014 2:33 PM
    921660a9-b14c-4b71-81c0-4864f246f531 2/17/2014 2:32 PM
    84c51953-118a-4b16-a65c-5b0472c31885 2/17/2014 2:32 PM
    b12c8c12-b5d2-4028-8804-7831fff1e059 2/17/2014 2:32 PM
    fa608271-c2c6-4ff2-8fee-dd12d9cddca5 2/17/2014 2:32 PM
    110a075b-5209-4b48-98fb-51f6c18747b7 2/17/2014 2:32 PM
    f6b7c7f8-edb5-4c8a-9f9d-95cdf9dae28f 2/17/2014 2:32 PM
    38df997b-6c08-4b04-9e10-79114e21b087 2/17/2014 2:32 PM
    58e8b80b-0482-4df7-874e-e3c051e3a390 2/17/2014 2:32 PM
    2649763b-3e51-414c-87a9-c429e2542a1c 2/17/2014 2:32 PM
    f3323912-ee94-40ac-9378-891cf8d04454 2/17/2014 2:32 PM
    db9a70c3-8de0-4b52-b7f2-999da7fa4584 2/17/2014 2:32 PM
    ac6c20aa-fd8b-4068-8fee-777fddba34a9 2/17/2014 2:32 PM
    86068336-7d23-42de-ae1e-30c58f38ed20 2/17/2014 2:32 PM
    da68f0b9-1b9f-4fc6-b16d-1f7b3e57a111 2/17/2014 2:32 PM
    a5a07386-14fb-44e3-aabe-2dcf350980f8 2/17/2014 2:32 PM
    3f447cee-1105-416e-9b66-163fcb2f25fb 2/17/2014 2:32 PM
    968c04e0-00bd-4489-8ac3-13e2100b0f70 2/17/2014 2:32 PM
    84a12490-7aff-43a3-8b18-e596eef73ece 2/17/2014 2:32 PM
    8f5bc390-2805-41df-8d60-48c2b6b61816 2/17/2014 2:32 PM
    088af5c3-ec72-47a6-be3e-5635daf4bd7c 2/17/2014 2:32 PM
    30f469f8-4802-4708-ad13-01b0f69a5087 2/17/2014 2:32 PM
    33080078-0b63-4db7-8f06-0ae2547e8118 2/17/2014 2:32 PM
    f03a4616-d0bb-41a6-b322-b5edfbaaede8 2/17/2014 2:32 PM
    577bb1ab-2f33-4707-b3f5-a89fab3ecdfb 2/17/2014 2:32 PM
    e05818d0-59b2-4e32-aa85-88a76401a12c 2/17/2014 2:32 PM
    0d6c09fa-bc59-438a-b306-7775f4339846 2/17/2014 2:32 PM
    95d256b1-f1d2-4443-99f1-2373246e2c40 2/17/2014 2:32 PM
    fa943610-9b45-4e01-ba2e-137fff6b0278 2/17/2014 2:32 PM
    1d918c94-c13e-4e1b-89f6-6931e0aa99a8 2/17/2014 2:32 PM
    b7a0218c-de80-4a2f-9aea-8df9bda565fe 2/17/2014 2:32 PM
    9b9d142f-e411-4529-840d-b0ad9bae57e6 2/17/2014 2:32 PM
    cbdc8180-d488-4a74-954a-2b209954cee9 2/17/2014 2:32 PM
    b0d7cb88-4f57-4650-8863-d085d7eaa255 2/17/2014 2:32 PM
    fc56f033-1b12-4588-8ffb-8742245d8e0b 2/17/2014 2:32 PM
    603c27c7-d40e-45bb-8a23-85cd5e3ad974 2/17/2014 2:32 PM
    03778c8d-1e07-4532-a692-cc13200c9bd8 2/17/2014 2:32 PM
    e8a1bcbd-9109-48a3-9d4b-7ad2c66ba12f 2/17/2014 2:32 PM
    5c063da2-6949-44cf-9f8a-12d45e41b053 2/17/2014 2:32 PM
    6758ff53-9c38-472f-83b0-466c7d38080a 2/17/2014 2:32 PM
    a252f676-f745-415b-b640-5eb8df5cbc6d 2/17/2014 2:32 PM
    a0ffc786-3e64-4d41-8518-1545ec39ca90 2/17/2014 2:32 PM
    922ea6d5-6204-4a10-8208-68dddef1afcb 2/17/2014 2:32 PM
    8bf8a1b9-33ce-48df-9f73-36d09da7d3b2 2/17/2014 2:00 PM

  • When I tried to download the new version of firefox I get an error message that says "you computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment.

    When I tried to download the new version of firefox I get an error message that says "your computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment. When I try to uninstall in the control panel, the same message pops up.

    If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

  • When I try to synch my ipod touch, I get an error message that says I do not have permission to do so. Any ideas?

    When I try to synch, I get an error message that says I do not have permission to synch the iPod. We have ahd problems with the laptop and I lost a lot of data on my profile, but I thought I had restored everything. Any ideas?

    sorry, it says I don't have enough "Access Priviledges for this operation"

  • When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    When I click on any of my movie or TV shows in Itunes I immediately get an error message that says Itunes has stopped working and closes the program. I can sync the movies and shows to my phone okay but I can't watch on Itunes. Can anyone help?

    Let's try the following user tip with that one:
    iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows

  • I am trying to install itunes 10.5 but I get an error message that says click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi...I try to point iTunes to the .msi file but that is not working.

    i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me  a message says "the file location is not a valid installation packaage for the product iTuness.  Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes".  Any help, insight, guidance would be greatly appreciated!!

    "The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

    I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

    Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

  • After installing the latest version of ITunes I get an error message that says this application has failed to start because MSVCR80.dll was not found.  how do I get Itunes to start working again?

    After installing the latest version of ITunes I get an error message that says this application has failed to start because MSVCR80.dll was not found.  how do I get Itunes to start working again?

    See... Unable to install or open > http://support.apple.com/kb/TS5376
    Also See this User Tip by turingtest2
    https://discussions.apple.com/docs/DOC-6562

  • For the first time, I'm trying to use adobe premiere elements10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or

    For the first time, I'm trying to use adobe premiere elements 10 that came with my pc Windows 8. I created a single project, saved it but cannot open it. My pc shows the file I created but I get an error message that says this type file is not supported or the codex is not installed. As a test, I created another very small project and get the same error message, when I try to open it. Pls give me a simple answer, a refund or a phone

    mike frischenmeyer
    What computer operating system is your Premiere Elements 10 running on? And, what video card/graphics card does that computer use?
    Is this the first time you are using Premiere Elements 10 or have you worked with it before successfully? There is no easy solution until we
    know the details and troubleshoot to determined what caused the problem.
    1. Can you open a new project?
    2. After you saved/closed the problem project, did you move, delete, or rename any of the files/folder that were related to the source media
    for that project?
    3. Please review the Adobe document on troubleshooting damaged projects.
    Troubleshoot damaged projects | Adobe Premiere Elements
    4. What are the steps that you are using to reopen this saved closed project.
    a. File Menu/Open Project/Name of Project
    b. Other
    Please review and consider and then we can decide what next based on your further details and results..
    Thank you.
    ATR

  • I recently reset my computer and copy my music from an external hard drive to my itunes library.  When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found".  need help

    I recently reset my computer and copy my music from an external hard drive to my itunes library.  When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found".  But when I have my external hard drive plug in the song will play with no problem.  What do I need to do to play my music without having the external harddrive plug in ????????  Please help

    Because the location for each song in your library is on your hard drive.  If the hard drive isn't there, how can iTunes play it?
    You'll have to move/copy the music from your hard drive to your computer's hard drive.
    Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
    -Delete EVERYTHING from iTunes, so that your library is now empty.
    -Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down.  You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
    -Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes.  Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked.  You can close Preferences now.
    -Now, drag and drop your music from your hard drive into your iTunes library.  iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
    Shouldn't have any more problems...

  • I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019).

    I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019). I am trying to put albums on to my ipod by dragging and dropping. I have it set to manually manage music and videos. The albums appear in the music section under Devices, but they don't appear on my actual ipod.
    I have never had any problems doing this before, only in the last few days.

    I am having the exact same issue as you are with my iPod nano. This started happening the same day after I updated the iPod software, so I wonder if it is a bug within the software that Apple needs to resolve. I dragged 3 playlists of new music from my iTunes over to my iPod and sometime while it was trying to add those songs, the error 13019 popped up. Another note, which may not be related at all, was that iTunes told me at some point during this process (I believe before the error notification, but I'm not sure and that may be helpful to know) that I did not have enough room on the iPod to copy all of the songs, but it would copy as many as it could. What is curious, like in your situation, is now all the songs it supposedly copied appear to be on the iPod under the Device->iPod->Music label in iTunes when it is plugged into my computer, the playlists in question are also showing up there, and it does indeed say my memory is full under the iPod's general tab in iTunes. However, when going through my actual iPod when it is not plugged in, none of those songs or playlists are anywhere to be found.
    Anyways, all the established solutions to the 13019 error do not apply to this situation, as my iPod has always been set to manually managed so "unchecking" the Sync Music option under the Music tab of the iPod and rechecking it will not work because it was never checked in the first place.  And voice memos are obviously not applicable since we are not talking about an iPhone failing to sync music.
    Unless anyone can provide a new solution here, I may just have to take my computer and iPod up to the genius bar. Any suggestions would be appreciated.

Maybe you are looking for