I get an error message when I try to connect my iphone 4 to my MacBook

Question

I have a MacBook pro (2006) and I keep trying to connect my iphone 4 so I can add music to the phone and get my pictures from my phone to the laptop, every time I plug the phone in I get an error message that reads "iTunes could not connect to the iPhone 'Kianna's Phone' Beause it is locked with a passcode. You must enter your passcode on the iPhone before it can be used with iTunes." I don't have a lock code on my phone so I tried to just slide it to unlock it and I get a messages on the phone asking if I trust this computer so I click yes but it continues to pop up. I tried to turn on the passcode and type it in to unlock it then plug it in and also while it is plugged in then I tried taking it off again, nothing worked. I would really appreciate it if someone could help me. My phone is all updated there is no available software update.

Answer 1

Presumably you have some sort of wired or wireless router.
You will hopefully have a manual for that. There should be a login/password to let you change the way the router works usually via a web page interface, as chances are if you can see your network name but not connect it's a configuration issue.
Perhaps someone set it up for you. What sort is it?
If you can see the network name then (if wireless) the router is broadcasting the SSID (name essentially) - in theory you should have a password set to access that wireless network - if not then anyone will be able to tap into your network which is not ideal from a security viewpoint. It's often best to disable broadcasting the name so no one sees your network, but it's easier to configure automatically when you don't have to enter it manually into a device like AppleTV.
AC