I get an error message when I try to install Lion
The mesage says that the file was corrupted during download. What do I need to do?
Assuming you are still using Snow Leopard, log into your App Store account using the same Apple ID used to purchase Lion. Press and hold down the OPTION key and click on the Purchases icon in the App Store toolbar. This should provide an active Install button to the right of the original Lion purchase Entry.
Similar Messages
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Hi, I get an error message when I try to install Photoshop touch on my Toshiba AT300SE any ideas?
Hi Joerg, thanks for getting in touch. I've just discovered that the error message was caused by a poor wifi connection.
Terry -
I am having trouble reinstalling my Itunes on my desktop which uses Windows 7 and I can download it but once it's complete i keep getting this error message...The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. Please help me.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I get an error message whilst trying to install iOS 6 which has already downloaded to my phone.
You could try reseting. MAKE SURE YOU HAVE A VALID BACKUP AND KNOW HOW TO RESTORE IT BEFORE YOU TRY THIS
Go to settings-general-reset-erase all content and settings. This should be your last resort, it'll erase your data... -
Please help! I keep getting an error message when i try to install ITunes!
I keep trying to install the new version of Itunes on to my computer for my new Ipod touch, but I keep recieving an error message that states a program needed to open the program could not be run. I have gone through all of the steps on the troubleshooting page to correct this, and now I need some help! My poor Ipod is going to waste without my music!! Aaaahhh! :S
Yep. Tried that. And just did it again.
Still no joy. -
there is a problem with this windows installer package.a program required for this install to complete could not be run.contact your support personnel or package vendor
can't seem to find an answer for this anywhere.id just like to add to this again.after spending the last 5 hours trying to solve this and getting no acurate help from either the apple website or microsoft website i was given the answer not by one of the many computer geeks on the internet who tell you to delete this,delete that,download this or that etc etc but by someone in the same boat as me who stumbled on it by chance.
Solution...simply click START - ALL PROGRAMES - APPLE SOFTWARE UPDATE
this will prompt you to update a file that makes your installer more compatible.click yes.once this is done a list will appear with a number of apple programes available for download.iTunes is on the list click that and it will install the latest version for you,job done.It really is that easy at last!!! -
Exit Code: 7
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW041 ... WARNING: DW017 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 1 warning(s)
WARNING: DW017: PayloadPolicyNode.SetAction: DN payload {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 is required by {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 but isn't free. Reason: Required dependency
ERROR: DW041: INSTALLDIR Volume E:\ doesn't exist.Errors "Exit Code: 6," "Exit Code: 7"
Mylenium -
I recently installed a new hard drive on my PC, downloaded iTunes, updated the software on my iPod touch and now I get this error message when I try to sync: "you do not have enough access privileges for this operation." It never did this before, whether it's the upgrade in software or something in iTunes, but it's very frustrating, since I'd like to add more things to my iPod.
See:
iPhone - not enough access privileges: Apple Support Communities -
I had to reinstall itunes and now I get an error message when i try to open it please help
i had to reinstall itunes and now I get an error message when i try to open it please help
Please make sure to post the error message here, then we can help you decypher it.
You may want to make sure you're installing the right version of itunes. If you have a 64bit system, you will need to make sure to download and install the 64bit version of iTunes.
http://support.apple.com/kb/DL1427 -
I've had an iWeb site running for 4 months and I publish a monthly newsletter. Since August I've been unable to republish. The test connection under FTP settings works but I get an error message when I try to upload newsletter. Am I missing something?
Where are you hosting the site a what are you using to upload the site files to the server?
OT -
I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?
Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd
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I keep getting an error message when I try to log into to ExportPDF through my Adobe Reader. "Network error occurred while attempting to sign in". Can anyone help, please?
Hi Simon,
I'm sorry to hear that you're having trouble logging in to ExportPDF via Reader. I've checked your account, and all is well there.
For starters, please make sure that you have the most current version of Reader installed by choosing Help > Check for Updates.
If you're still having trouble logging in via Reader, please try logging in to the web interface at https://cloud.acrobat.com.
Please let us know how it goes.
Best,
Sara -
I keep getting an error message when I try to sync my new iPhone 5s to iTuines.
It says my computer is not authorised.
When I authorise it successfully, and try and sync again, the same error message appears.
Help?Hello Chad176
If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I get this error message when I try to back up my laptop:
' Time machine could not complete the backup. The backup disc image "/Volumes/Data/Lou Ann Buesing's Mac Book Pro. sparse bundle' is already in use. "
Anyone know how to fix it?Reboot the TC.. Sometimes you need to reboot the whole network.
This is what comes of Lion and then made worse in Mountain Lion of Apple not spending enough time to fix the bugs.
Read C12 in pondini.
http://pondini.org/TM/Troubleshooting.html
C17 can be related I think. -
i want to install lightroom previously installed on a macbook on a new macbook. I get an error message when I try to use the same serial number. How can I install lightroom on my new mac?
Oliver,
Are you getting activation errors? As Ned stated , it is easier to troubleshoot if we have the specific type of error and error detail that you are getting.
Here is some help on activation if this is the issue:
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Pattie
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