I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window?
I get an error stating cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when I attempted to download the creative cloud installer on my Mac. Can anyone help with similar pop up window? I'm trying to get a trial version of CS5.
You do not need to involve Creative Cloud to install/try the trial version of CS5...
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
Similar Messages
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I get an error starting cc cookies dir: cannot make folder / cookies: Permission denied (error 13)
I get an error starting cc cookies dir: cannot make folder / cookies: Permission denied (error 13) when downloading the creative cloud installer on my imac osx desktop. Can anyone help with similar pop up window?
Swallow what is the exact error which you are receiving? Also what version of Mac OS are you using specifically? Finally what Adobe software title are you currently attempting to install?
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getting an error message that says: "Error starting Creative Cloud" "cookies dir: cannot make folder / cookies: Permission denied (error 13)"
Please refer the thread: Installing Creative Cloud Desktop but I got Error 13 an issue permission on my MacBookPro, why?.
Regards,
Romit Sinha -
Cookies dir:cannnot make folder/cokkies:permision denied (error 13)
I am trying to install Creative Cloud and I get the following error "cookies dir: cannnot make folder / cokkies: permision denied (Error 13)" appears.
as I can fix it?You must use a computer account with administrator settings
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/ -
I just purchased a Creative Cloud subscription and I was trying to install Photoshop, but I receive the error message 'Error Starting Creative Cloud - cookies dir: cannot make folder /cookies Permission denied (error 13)'
Hi Arjun and tphc,
try the solution I found and tested at this other thread:
http://forums.adobe.com/message/5628798
I think it could be helpful for you too!
Cheers,
Marco -
What to do with this? "cookies dir: cannot make folder /cookies: Permission denied (error 13)"
What to do in this case???
cookies dir: cannot make folder /cookies: Permission denied (error 13)Re: Installing Creative Cloud Desktop but I got Error 13 an issue permission on my MacBookPro, why?
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After paying for using CC, cant use it. it says: Error Starting Creative Cloud. Cookies dir: cannot make folder / cookies : permission denied ( error 13)
any ideas??Pablosanchezphotoshop do you have sufficient disk space? Are you logged in under an administrator account? Finally which operating system are you using?
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Always following error by installing
cookies dir: cannot make folder /cookies: Permission denied (error 13)
Mvg,
Guy MeursHI Fotografiemeurs,
Please check the following forum posts.
Re: How do I fix error code 13 when starting Creative Cloud?
Cheers,
Kartikay Sharma -
error 13 what does that mean? and how to fix it?
Try below steps
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go ( make sure to open ~/Library not /Library, there will be two Library folders )
Then open Application Support
Right click on Adobe folder and open Get info
Under sharing and permission click on lock icon and unlock it
Click on symbol and Add Administrator and your current user name ( if not added )
Then give read and write permission to user name, admin, system and every one
Then click on Gear icon and select 'Apply to Enclosed
Click on lock icon
Try to install Creative Cloud App. -
Cookies dir: cannot make folder /cookies: Permission denied (error 13)
I can't get creative cloud on my imac to work. wasted hours on it last night. it works fine on my mac pro, but my main machine is the imac and i keep getting this error. even while i type this i have 4 little error boxes saying the same thing and get another one every 30 seconds or so. it must keep trying in the background and gets the same error. i have wiped cookies in safari and even reset safari. driving me nuts
Hi Arjun and tphc,
try the solution I found and tested at this other thread:
http://forums.adobe.com/message/5628798
I think it could be helpful for you too!
Cheers,
Marco -
Cookies did: cannot make folder/ cookies: permission denied (error 13)
cookies did: cannot make folder/ cookies: permission denied (error 13)
can't download creative cloudWell, then by all means check the user privileges on your user folder...
Mylenium -
Any advice for not being able to download the creative cloud installer?
Lisalynn33 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.
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I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it does not install ang give an Error code 72, it is assuming that I already are using the Creative cloud in 2 computer, but itis no the case, how to solve this situation?
Dave: I did the Microsoft Update two days before this happened, and rebooted as required. I just created a new restore point and lauched Creative Cloud. Now I get the famous white screen:
It just sits and spins (been 10 minutes now).
Fortunately, I saved away this command (which I've had to use 4 or 5 times already):
del %USERPROFILE%\AppData\Local\Adobe\OOBE\opm.db
Unfortunately now, I get this (even after closing the above window):
The process cannot access the file because it is being used by another process.
So I killed everything that said "Adobe" in the task manager and this time, the command succeeded.
Fortunately, the current apps seem to still work. I can't seem to find the "Creative Cloud" app in the applications on my system, but I launched Photoshop CC, told it to look for updates, and got a list of the 5 prgorams that need updates in the Adobe Application manager:
I will proceed with the updates, holding my breath. -
I have recently tried to download the creative cloud, but as of now it will not download and will always come up with a error message. If someone could please help me, maybe it has something to do with what type of java I have.
Kind Regards,
ZacRefer
https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html -
Hey all,
I keep getting this error when trying to use Adobe Creative Cloud. I only downloaded it today and I keep getting this download error. I have tried a few of the other solutions found and none seem to work. Sorry if there is an obvious fix but other solutions haven't worked for me
I also keep getting this error. "Unable to reach Adobe Servers. Please check your internet connectivity, firewall settings, and then try again."
Although I have no firewall enabled so...
Thanks for the help!I had this problem with acrobat downloading. I shut down the computer, restarted and it worked.
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