I get an error trying to add ipads to the device enrollment program

The error returns a csv file with all the serial numbers marked "Device Not Accessible"

Hi all.
If you are getting an 'device not accessible' error it is indeed because the ipad serials are not on your re-sellers portal.
I have today had the same issue on numerous ipads when trying to add them with serial numbers on the DEP portal.
Your apple re-seller will have to register the ipad serials on their side of the portal and you then should be able to add the ipads via the orders section of DEP.
I shall be testing this tomorrow so will post an update...:)

Similar Messages

When I try to copy pictures to my iphone 4s I get this error message: Cannot copy item. The device has either stopped responding or has been disconnected. Any help?

When I try to copy a photo from my computer (windows 7) I get this error message: Cannot copy item. The device has either stopped responding or has been disconnected. Any help for this?

Are you syncing the photos using Itunes?
When you plug your phone into your PC, in Itunes under the picture tab you can sync photo and then choose the photos.
Look here more detailed instructions
http://support.apple.com/kb/HT4236

Activation Server Error Trying to Add A Book To Device

So I downloaded an ebook book from my library, where I hoped to add to my Kobo E ink reader using digital editions. I have added e books using ADE before however they were just ones I downloaded for free from online and not borrowed from a library. This one I have borrowed from the library is an epub file? Or a .acsm file? I managed to add it to my library on Adobe Digital Editions and just went to add it to my device (by clicking and dragging within ADE) however I got the error message saying:
E_ADEPT_NETWORK
I spoke to someone on Adobe's chat, who was useless unfortunately Told me to check clock/timezone/date etc which I did and to no avail. He also suggested adding ADE as a program allowed through my Firewall which again I tried with no success, where he then sent me a link to this forum! So fingers crossed one of you lovely people can help me more than this so called "expert"
Thanks!

So I downloaded an ebook book from my library, where I hoped to add to my Kobo E ink reader using digital editions. I have added e books using ADE before however they were just ones I downloaded for free from online and not borrowed from a library. This one I have borrowed from the library is an epub file? Or a .acsm file? I managed to add it to my library on Adobe Digital Editions and just went to add it to my device (by clicking and dragging within ADE) however I got the error message saying:
E_ADEPT_NETWORK
I spoke to someone on Adobe's chat, who was useless unfortunately Told me to check clock/timezone/date etc which I did and to no avail. He also suggested adding ADE as a program allowed through my Firewall which again I tried with no success, where he then sent me a link to this forum! So fingers crossed one of you lovely people can help me more than this so called "expert"
Thanks!

I am trying to add a hard disk but keep getting an error message to add null disk

I am trying to add a hard disk but keep getting an error message to add null disk. How do I fix this problem?

When installing a new OSX, it is not unusual that some applications will not work. You have to check with the developer to see if they have upgraded to the new OSX or find a substitute application.
In regards to your new HDD, most of the time they come formatted for Windows, not Mac. Connect the HDD to your MBP and open Disk Utility>Erase. To make it compatible, select 'Mac OS Extended (Journaled)' as the format. Click on the Erase button. You then should be able to read and write to it.
Ciao.

HT1212 IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."

IPAD is Disabled, tried to connect via itunes but get error "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."

iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Tried to run ios5 upgrade, get unkown error 0xE8000065 and now ipad does not work at all and is frozen can not even switch off

tried to run ios5 upgrade, get unkown error 0xE8000065 and now ipad does not work at all and is frozen can not even switch off

Try a hard reset and go from there. You might try a manual install (using DFU Mode), as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer s

My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?

Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
By the way, is the CS cleaner supposed to ask for a disc in the drive when you run it? It refused to run unless I had one in it, so I used my install dvd.

I get a error message "To charge faster, use the cable and device that were provided with this phone" when charging my Samsung Galaxy note 3. I took it to a store last week and they said it has something to do with the last software update. They tried ch

I get a error message "To charge faster, use the cable and device that were provided with this phone" when charging my Samsung Galaxy note 3. I took it to a store last week and they said it has something to do with the last software update. They tried charging it at the store and got the same message. I was given another phone, I still get the same error with the new phone.

Wowuor,
Thank you so much for reaching to us today. I want to make sure that we get the device charging the correct way. There is no physical or liquid damage to the phone or to the power cord correct? Did this error just start to appear as of last week? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport

TS1424 I purchased an album from iTunes using my computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to t

I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

I have a macbook 15 inch and philips LCD which I'm trying to connect my laptop to. I currently have a HDMI plugged in, but am getting an error message "no video input" on the LCD tv. Please help!

I have a macbook 15 inch (retina display) and philips LCD which I'm trying to connect my laptop to.
I currently have a HDMI cable plugged in, but am constantly getting an error message "no video input" on the LCD tv.
I have checked the philips LCD to be in the HDMI mode and googled many threads but have
not found a solution to solve my problem. Would appreciate any help given!

Hello, anabelleho.
Thank you for visiting Apple Support Communities.
Here is a troubleshooting article that I would recommend going through when experiencing this issue.
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
Cheers,
Jason H.

I have a new Ipad air. I have synced it to my PC before. This time I get an error message saying iTunes could not connect to the iPad because the device time out - what do I do?

I have a new Ipad air. I have synced it to my PC before. This time I get an error message saying iTunes could not connect to the iPad because the device time out - what do I do?

Quit iTunes, restart your computer, reset the iPad and try again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I keep getting an error message telling me to adjust the network settings on computer as it will not connect to iTunes Store. I have tried and no luck.

I keep getting an error message telling me to adjust the network settings on computer as it will not connect to iTunes Store. I have tried and no luck.

What version of iTunes is on the Mac?
What OSX version is on the Mac?
The 5G iPod requires iTunes 10.7 or later and that requires OSX 10.6.8 or later.

How do I update my iPad to ios5 I am getting an error mesage -402653081 while backing up the iPad, if I proceed then I will loose all the content of the iPad?

How do I update my iPad to ios5 I am getting an error mesage -402653081 while backing up the iPad, if I proceed then I will loose all the content of the iPad?

The IOS5 upgrade will erase everything on your iPad, so make sure you have a good backup before you start.
If not, you will just have to reenter all of your settings all over again. Have you ever backed it up successfully?

I get an error when restoring my ipad to factory setting

I get an error when restoring my ipad to factory setting

What does the error say?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

When trying to download or sync podcasts, I get an error code "you do not have the privilege to make changes". Please help!

When trying to download or sync podcasts, I get an error code "you do not have the privilege to make changes". Please help! I tried uninstalling iTunes and reinstalling, but that did not work. Also, I rebooted and that didn't work, either.

I tried to use an external hard drive from my windows computer that was formatted in NTFS Windows format. Mac Pro sees that hard drive as "read only". Itunes works on existing media on the hard drive to play music or movies, but when you try to purchase from itunes store and download you get the above message. You need to move your library to a library that is formatted in exFAT format (which can be used both by "windows" and mac computers.

I get an error trying to add ipads to the device enrollment program

Similar Messages

Maybe you are looking for