I get an error when trying to burn recover DVDs on a HP pavilion g6-1311AU laptop

I get an error when trying to burn recover DVDs on a HP pavilion g6-1311AU laptop. I have tried a number of different DVD disks but keep getting the error. I supect that the recovery program is trying to burn at too high a speed as I have had this problem when burn to 16x spped DVDs, but I can't find any way to change the burn speed in the recovery program. Any sugestions would be appreciated?
Regards, Steve

Hi
Please find the link given below might help you to fix the issue note windows vista & 7 troubleshooting are the same.
Troubleshooting CD or DVD Disc Burning Problems
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

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