I get an error when trying to download the creative cloud installer.  The message says to contact customer support.

Any advice for not being able to download the creative cloud installer?

Lisalynn33 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html for information on how to resolve download errors.

Similar Messages

  • I am getting an error when trying to download  the new Game of Thrones shows. The error is err = -61 You do not have the privilege to make changes. (err = -61) you do not have the privilege  to make changes. I have not had this problem before

    I am getting an error when trying to download  the new Game of Thrones shows. The error is err = -61 You do not have the privilege to make changes. (err = -61) you do not have the privilege  to make changes. I have not had this problem before

    Solution:
    Open Disk Utility.
    Select your external hard disk and run a “verify” on it. After a few minutes (depending on the size of your drive), you should be good to go. You don’t need to run a “repair” on it... (at least I didn’t have to). See photo for reference.
    This should fix the permissions issue, because on my Mac running Mountain Lion I was unable to edit the permissions in the get info dialog window even after "unlocking" the drive.

  • HT3546 I get an error when trying to back up on my TC. Message says - The backup disk image "/Volumes/Data/Macintosh.sparsebundle" could not be accessed (error -1).

    I get an error when trying to back up on my TC. Message says - The backup disk image “/Volumes/Data/Macintosh.sparsebundle” could not be accessed (error -1).
    Any suggestions

    See here...
    https://discussions.apple.com/message/20933934#20933934

  • I have switched offices and computer. may I still access my old tunes? next, I get an error when trying to download Itunes to my new compuet: c:\DocumentsandSettings\aabugattas\desktop\itunessetup.exe is not a valid Win32 application  How can i download i

    I have switched offices and computer. may I still access my old tunes? next, I get an error when trying to download Itunes to my new compuet: c:\DocumentsandSettings\aabugattas\desktop\itunessetup.exe is not a valid Win32 application  How can i download it?

    In the course of your troubleshooting to date have you worked through the following document?
    iTunes: Windows reports that "iTunesSetup.exe is not a valid Win32 application"

  • TS3274 I keep getting an error when trying to download a tv series right on my iPad from the iTunes store. I am able to download on my laptop then synchronize but it's a hassle specially if my laptop is not with me. All other Apps seem to be working fine.

    I keep getting an error when trying to download a tv series right on my iPad from the iTunes store. I am able to download on my laptop then synchronize but it's a hassle specially if my laptop is not with me. All other Apps seem to be working fine. Help!

    If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
    The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
    Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

  • I keep getting unknown error when trying to download apps

    Does anyone know why I keep getting unknown error when trying to download apps?

    does it says anything else than unknow error?
    try going to settings>store, click on apple id and then sign out. Restart iphone and sign back in and try downloading again

  • I am getting an error when trying to download new iTunes software to new Windows 7 computer.

    I am getting an error when trying to download iTunes to a new Lenovo laptop with Windows 7.  Says... An error occurred during the installation of assembly 'Microsoft.VC80.CRT,type="win32",version="8.0.50727.6195",publicKeyToken="1fc8b 3b9a1e18e3b",processorArchitecture="86".  HRESULT:0x80070BC9
    Please help if anyone knows how to fix or bypass this problem.

    These ones are tricky. But the following instructions are worth a try.
    First do a complete uninstall of iTunes and related components (but don't reinstall just yet), as per the following document:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    a. Launch regedit (Start >> Search Programs and Files >> type Regedit and open the regedit that comes up.)
    b. Access the following Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData \S-1-5-18\Components
    c. Perform the following actions
    i. Right Click on Components Folder
    ii. Select Permissions
    iii. Select Full Control and Read Permissions options
    iv. Select Advanced Button
    v. Select Owner Tab
    vi. Select to Change Owner to the Administrators
    vii. Check the option “Replace owner on subcontainers and objects”
    viii. Select OK when prompted that it may not change all.
    ix. Select Apply
    x. Select Apply again
    xi. Exit the Registry Editor
    Now try reinstalling iTunes again. Does it go in properly this time?

  • Always getting a server error when trying to download the products

    I' always getting a server error when trying to download the products since yesterday, what can I do ?

    Try using a different browser

  • I keep getting an error when trying to receive the new update iOS7 on iPhone5.  Any suggestions?

    I keep getting an error when trying to receive the new update iOS7 on iPhone5.  Any suggestions?

    Do the update using iTunes on your computer.
    Plug your iPhone into iTunes (current version), let it sync, then click "Check for Updates" on the iPhone's summary page in iTunes.

  • I get an error when trying to open "The application Creative Cloud can't be opened. -1712

    I get an error when trying to open "The application Creative Cloud can't be opened. -1712

    The application Install.app can't be opened. -1712

  • I am receiving an A12E5 error when trying to install my Creative Cloud desktop

    I am receiving an A12E5 error when trying to install my Creative Cloud desktop. So I cannot proceed to a free trial. Thoughts?

    Hi UniversityDesigner,
    Welcome to the Community!
    Please go through this thread: http://forums.adobe.com/message/5581753#5581753
    Thanks!
    Ankit

  • Why am i getting an error when trying to download ios6

    Why am i getting an error when trying ios6

    I have no idea. Don't think anybody else will be able to figure it out either from the information you have provided.
    Might help if we knew the error message and/or number. It is a start anyway.

  • Getting an error when trying to download music from Family Sharing

    My husband & I are signed up for family sharing. When I try to download any of the music I get this error, "This device is already associated with an Apple ID. If you download past purchases with your Apple ID, you cannot auto-download or download past purchases with a different Apple ID for 90 days."
    What does this mean & how do I correct it?

    Howdy mrscaskin,
    Welcome to Apple Support Communities.
    It sounds like you recently setup Family Sharing and are seeing an alert when trying to download a past purchase from the iTunes Store. The article linked below will explain the alert you’re seeing and provide information about using Apple IDs with multiple devices.
    iTunes Store: Associating a device or computer to your Apple ID
    When you turn on iTunes Match or Automatic Downloads, or when you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID. Your Apple ID can have up to 10 devices and computers (combined) associated with it, with a maximum of 5 computers at any time. Each computer must also be authorized using the same Apple ID. Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days. You can view which devices or computers are currently associated with your Apple ID, remove unused devices or computers, and view how many days remain before the devices or computers can be associated with a different Apple ID from the Account Information page in iTunes on your computer:
    Open iTunes.
    Sign in to your Apple ID by choosing Store > Sign In from the iTunes menu.
    Choose Store > View My Account from the iTunes menu.
    From the Account Information screen, click Manage Devices.
    Next to each device or computer name, you will be able to see when each device or computer was associated with your Apple ID. You will also be able to track how many days remain before your associated devices or computers can be associated with a different Apple ID.
    I hope this helps.
    -Jason

  • I keep getting the same error when trying to subscribe to Creative Cloud

    Hello,
    I've tried several times to subscribe to Creative Cloud and everytime I get an error when I try to confirm the subscription.
    I tried it yesterday and today on two different computers and got the exact same message :
    "We're sorry, but we're having trouble processing your order. Please come back and try again later. To finish your purchase immadiately, please call us at +1 800-585-0774. If you're not in North America, you can look up a local number here."
    I also tried to contact the phone number 08 05 77 00 77 (French one) but can't reach anyone...
    Any idea on why this happens ?

    Hi LRQDO
    Sorry to hear you're having issues.
    If you could send me a private message with a contact phone number I can arrange for our Sales team to contact you to assist.
    Kind regards
    Bev

  • TS2634 i keep getting an error when trying to connect my phone to my imac g5 saying it cannot be used because it requires 10.6.3 when ive downloaded this it says my mad does not support this. all i want to do is sync my iphone4 with my imac

    can anyone help when i try to connect my iphone4 to sync with imac g5 i get a message stating my iphone cannot be used as it requires itunes version 10.6.3 or later when ive tried to download this on my imac it says it does not support it.
    All i want to do is sync my iphone 4 with my imac g5 can anyone help

    Click here and download the software. Unless otherwise noted, a device running iOS 6 requires at least Mac OS X 10.5.8 and iTunes 10.6.3 to be synced from a Mac.
    (78390)

Maybe you are looking for

  • How to connect my macbook to a wpa wifi? Help?

    Hiya. I have a late 2007 macbook that is up to date with Snow Leopard. It is running on 10.6.8. My router is a WPA and for some reason my macbook won't connect to it! My macbook pro connects to it just fine and I know that this computer model will co

  • Can't print my pdf file or document

    I am trying to print my E-Documents for my trip but my printer keeps printing blank paper.

  • HT1937 How I can find carrier for iPhone 4

    Hi I want to activate iPhone 4 which I bought it from eBay I got no idea how to find carrier please help me with this matter thanks

  • Oracle VM 3.1.1: Cloning virtual disks between local filesystems

    Hi all, Is it possible to clone virtual disk between two repositories where each repository is based on own local filesystem? I receive an error when trying to do such clone in OVM Manager: OVMAPI_7262E Unable to find an owned and running server to p

  • Two layers with "dissolve"

    I'm on CS3 with OS10.4.11 I have a photoshop document where I had two layers each with a shape of solid colour. In the top layer I had blend mode "Dissolve" and then reduced its opacity to get the speckled/distressed look. If I merge the two layers o