I get an error with a exclamation point when matching songs.
I ran itunes match and some of my songs have an exclamation point in a cloud icon and the word error in the match status. These are recent cd rips and it is not complet albums. A couple of albums it is just one song and others it is numerous songs.
Here's your explanation of that icon: http://osxdaily.com/2011/11/22/itunes-match-icons-explained/
Similar Messages
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Why am I getting a circle with an exclamation point when I try to acces my photos ?
The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption. -
My ipod classic got knocked off it"s dock by my cat. Now no matter what I do I only get the sad face with the exclamation point, even when I try to charge it. Is it hopeless?
Yes, it's likely that the iPod's hard drive is damaged and is in need of replacement.
B-rock -
What is iPhoto 11 trying to tell me when it displays a warning sign with an exclamation point in it when I try to open a photo in my library? I'm corrupted file and that since there are many I may have a bad drive. I have 2 time machine backups (one is off site) but its not clear to me if I can restore individual photos or whether it's worth even trying since ther are many.
Any thoughts from people who have experienced this would be much appreciated.I rebuilt it using iPhoto Manager and that appears to have worked. I did the rebuild onto a different drive and I'm now working to determine if there is a problem the the external drive that held the corrupted library.
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I am getting the "Original File Cannot Be Found" error with 4000 exclamation points. Please help...
To start from the beginning I originally kept my iTunes library on my internal hard drive. However, it was getting large and I needed to move it so I moved it to an external drive. Then I recently upgraded my internal hard drive to a 1 TB hard drive so that I would have plenty of space for everything. I then moved my iTunes library to the new drive, or so I thought. It is all technically there. (As you can see from the bottom screen shot.) However, for some reason iTunes is looking in the trash for a good portion of my library. (I have 4400+ songs and 4000+ of them are showing the exclamation point and this error.) I know that I must have done all of the moving around incorrectly. (I followed directions from some blog I googled, big mistake.) Now I just want to get my library how it should be. All back together on this new internal drive with no dups etc.
I have over 4000 songs giving me this error. I can go in one by one on each song and find it in the iTunes Media folder. But I certainly don't want to do it that way. Here is the info on where the song(s) seem to be currently:
Here's a shot of my preferences:
Just FYI, I know that apparently iTunes is looking for this music in the trash. However, if I go here:
Then I find the music there as well. (Which is where it is in my preferences.)
Please help! I don't want to have to go through over 4000 songs and update them one by one. The music is apparently in both the trash and in my iTunes media folder. How do I get iTunes to look for these 4000+ songs in the right place without going in one by one to fix them?
Any help would be greatly appreciated. Thanks!Hi JJuniper,
When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. For this issue, we will need to refer to the following article:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge. You'll want to first delete the tracks from your list in iTunes, then access the purchased page:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
I can send but cannot recieve email
This is the messege I am gewtting:
There may be a problem with the mail server or network. Verify the settings for account “MobileMe” or try again.
The server returned the error: Mail was unable to log in to the IMAP server “p02-imap.mail.me.com” using “Password” authentication. Verify that your account settings are correct.
The server returned the error: Service temporarily unavailableAlso if I go to system preferences accounts and re-enter the password it fixes the glitch sometimes.
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Why do i get an exclamation point when i click on a photo
Using iphoto11 I can see a photo and when i double click on it I get a triangle with an exclamation point in it.
That's an indication that iPhoto has broken the link/file path to the original file. Make a temporary, duplicate copy of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
I am having a hard time viewing some of my pictures or event file in my iPhoto library. Most of my pictures look blank with a black background and a triangle with an exclamation point in the center of the screen. Is there a way I can fix this issue?
Are they RAW image files and not JPG files? iPhoto does not support all types of RAW files. Get a Real Image Viewing/Editing/Cataloging program which iPhoto is not.
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When I open Iphoto, I see all my photos for a second and then they disappear and only a white dotted box appears. Then I click on it and for photos is a triangle with an exclamation point. It doesn't happen to all but quite a lot. how to I get them back
Have you recently deleted photos using the finder or run clean up software? Is so restore your backup
If not the backup your iPhoto Library and launch iPhoto while depressing the option and command keys. Rebuild your database
LN -
I have done something terrible! now some of my photos will not open up, I can see them in the 'event' but if I click on some of them I get a gray triangle with an exclamation point. What have I done and how do I rectify it?
The exclamation shows when the file path/link to the original file has been broken. Apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?
You can try putting it into Disk Mode
http://support.apple.com/kb/HT1363
If that works, you can see if the computer will recognize it when connected, either in iTunes or by the system.
NOTE: You can also try putting it into Disk Mode WHILE it is already connected to the computer.
If the iPod is recognized, you may be able to use one of the third-party methods or utilities to transfer song files from iPod to computer. You can do a Google search on something like "ipod transfer" to get some links (add "mac" to the search if your computer is a Mac).
Once the song files are on your computer, add them to that computer's iTunes library, then sync it to the new iPod. -
When I click to pay my songs in the library they will not play and it shows a circle with an exclamation point within it. What does that mean, how do I fix it, and how will it play my songs again? They used to play before on my Iphone4 with no problem, but since I upgraded to the Iphone4s there is an issue.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
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Folder icon with an exclamation point
My ipod told me I had a corrupt disk so I restored it. I then tried to sync it with my itunes library but after a while it said "The iPod (my name) cannot be synced. The required file (or disk) cannot be found." And then it says the sync is finished. When I look at my iPod, only a few of my songs appear as opposed to the number that it got to when syncing. I then tried restoring it again but the computer now freezes and doesn't find the ipod and only unfreezes when the ipod is unplugged. Occasionally itunes comes up with a message about my ipod being corrupt and needs to be restored even when the ipod isn't plugged in. Now the folder icon with an exclamation point has come up on my screen, and it will not connect to the computer at all. I have tried putting it into disk mode but it still doesn't work. does this mean that I have no hope and I will have to buy a new one??
I have tried all of those. when i even tried to
restore factory settings, it said ipod manager
internal error. what is that? and one other thing i
noticed, the lock symbol that appears when you slide
the hold button appers at the bottom of the computer
screen when my ipod is attached, I guess suggesting
that it is locked, but when i toggle it on the ipod
itself it appears and disappers as indicated. this
is driving me nuts!
iPod Manager Internal Error deals with the software versions you have on your computer. One of them might be out of date. Make sure you have iTunes 6.0.4 (open iTunes, click on Help, click on About iTunes. The version is the top line of the gray text that scrolls up). Then make sure you have iPod Updater 2006-03-23.
If you need to update iTunes you can get it at
www.apple.com/itunes/download
If you need to update iPod Updater you can get it at
www.apple.com/ipod/download
If you find that your software is all up to date, try just restarting your computer, and then restoring again. (If you have your iPod in disk mode, you should disconnect it before you restart your computer).
If that doesn't work, just uninstall and reinstall iTunes. This should resolve the iPod Manager Internal Error.
As far as the lock icon goes... I'm not sure about that one. It might have something to do with having the iPod in disk mode, or it might just be acting weird because of what's going on with the iPod right now. As long as it isn't blocking you from trying the steps to fix the iPod, I wouldn't worry too much about it for now. Maybe it'll act normally once you resolve the !folder.
Best wishes,
CG -
It started a few days ago. I was looking through my photos. I could check them when they were smaller - as soon as I enlarged them - screen turned black, a grey triangle with an exclamation point appeared in the middle. It is not changing every picture - just some. How do I get rid of this problem? What caused this in the first place? Any help would be appreciated.
Try the following:
1 - launch iPhoto with the Command+Option keys held down and rebuild the library.
2 - Run Option #4, Rebuild Database, followed by Option #1 if needed.
Happy Holidays -
I have an older iPod that no longer shows up in iTunes or appears to be charging. When I press the Menu and Select buttons, the Apple logo appears and then an icon of a battery with an exclamation point. Is it dead for good?
If it is otherwise working, you can change the battery. If you want to do it yourself, you can buy the part on eBay and other online sources. Just make sure you know the type of iPod you have so that you get the right part.
http://support.apple.com/kb/HT1353
There are online guides, including the ones on this web site
http://www.ifixit.com/Device/iPod
(Note: Most replacement batteries come with plastic/nylon tools seen in the guides.)
You can also have a repair business do the work.
If it is just the battery, if you do a Reset (using the Menu and Select buttons) while it is connect to your computer, I think it should still be recognized by iTunes.
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