I get an installation failure installing acrobat XI pro from DVD

I recently purchased education edition of Adobe Acrobat XI Pro. When I install the software it gets all the way to the end of the installation process and then I get the message: Installation failed.The installer encountered an error that caused the installation to fail. Contact software manufacturer for assistance

Nobody can know anything without proper system info and other technical details.
Mylenium

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    Hi Guys,
    I'm hoping someone can help me. One of my user is getting below error message when trying to install Adobe Acrobat XI Pro from Creative Cloud. She's been able to install other apps such as Illustrator and InDesign without any issues.
    Exit Code: 7
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    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 2 error(s)
    ----------- Payload: Acrobat Professional 11.0.0.0 {23D3F585-AE29-4670-8E3E-64A0EFB29240} -----------
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  • Failure to install Acrobat X Pro

    I repeatedly tried to install Acrobat X Pro from my Master Collection disc, but it failed. Any advice?
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    I've just worked several times with your option, but still failed. Even I've already removed Acrobat reader XI. So what's the problem?Thanks.
    Date: Mon, 9 Sep 2013 07:22:47 -0700
    From: [email protected]
    To: [email protected]
    Subject: Failure to install Acrobat X Pro
        Re: Failure to install Acrobat X Pro
        created by Ankit Khurana in Downloading, Installing, Setting Up - View the full discussion
    I hope you are extracting the complete Master collection suite and while installation it gives you an option to choose the products, then choose Acrobat from the list
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5665268#5665268
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         Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Installing Acrobat X pro. I own Creative Suite 5.5, I install all (I have problem to installAcrobat X pro.

    Problem Installing Acrobat X pro. I own Creative Suite 5.5, I install all but I have problem to installAcrobat X pro.
    I tried all the soulutions you proposed but nothing work.
    Now I have installed it as a trial and it works.  it asks for a SN, i insert my own onw SN but it does nor WORK. !!!!!!!
    CAN YOU HELP ME???

    Hello ,
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    1. If you have installation Disk, browse the files from the disk  an navigate to "payloads\AcrobatProfessional10.0-EFG"
        ( if you have downloaded CS6 suite, please navigate to "payloads\AcrobatProfessional10.0-EFG" from the  extracted files. )
    2. Run AcroPro installer  and install  Acrobat as a trial.
    3. Once you install Acrobat,  before launching it,  follow the steps from the below document link.
    http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days. html
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  • CS6 - cannot install Acrobat X Pro

    Upon installed everything from the CS6 pack, it pops up that Acrobat X Pro cannot be installed with error message :
    ERROR: DW050:  - Acrobat Professional: Install failed
    Any idea?

    Mid of Aug. 2013, I bought a new Lenovo T430s notebook pc  & Adobe CS6 Master Collection (student edition, ENGLISH Version) in Hong Kong, then find out i could not install first all of the software in CS6 Master collection, and then could install all other software in CS6 Master collection,except Acrobat X Pro could not be installed.
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    Computer for install the software:
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    NO Anti-virsus software and other software are installed, deleted Adobe AIR installed in the notebook computer
    Actions Taken try to install CS6 Master Collection and Acrobat X Pro (* BUT NOT WORK):
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    - set Regional Language Setting to UK English in computer
    - reinstall CS6 master collection, and Acrobat X Pro for few times
    - used another new set up administrator account to log in computer to install the software
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    - First time to install CS6 master collection, only Acrobat X Pro and InDesign Software BOTH could not installed successfully.Then base on a Chinese user in China posted info online from google, and use his method to delete 'Caps.db' and 'pdb.db' in Program Files(x86)/common files/adobe/caps, then re-install CS6 master collection, then InDesign and other software could be installed, but only Acrobat X Pro still cannot be installed.
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    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.htmlhttp://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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    -         Then show this error after installation is not done successfully
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    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 3 error(s), 0 warning(s)
    ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 -----------
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    MSI Error message: Error 1335.The cabinet file 'Data1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
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    http://helpx.adobe.com/creative-suite/kb/install-error-1311-1335-or.html
    Error 1311, 1335, or 2350 "Source file not found...data1.cab" |Install Adobe products | Windows
    I then use its mention method, I COPY the DISC 1 of Adobe Cs6 master collection from the D: of my notebook computer to my computer Desktop 's new folder (I make a new folder on desktop first). Then I install the Acrobat X Pro from the copied whole disc 1 at the Desktop folder, then I could install Acrobat X Pro immediately and successfully to my Window 8 (Chinese) platform notebook computer. I could use Acrobat X Pro (i.e Acrobat 10.0) at the computer now.  It means to install Acrobat X Pro from DESKTOP is the solution.
    ** FOR ADOBE:
    Share these with you, hope it could help, and wish ADOBE could archive my case and this method to help all others.
    Normal users same as me must feel frustrations if could not install Adobe software. ADOBE as an international software developer should fix the bugs asap once it already know the bugs relate to Window 8 or any other new pc software may crash Adobe software !!!
    ZenZenSun
    Hong Kong

  • Install Acrobat X pro. I own Creative Suite 6, I install all (I have problem to installAcrobat X pro

    I own Creative Suite 6, I install all, but I have problem to install Acrobat X pro.

    Hello ,
    To install  Acrobat X Pro from CS6 suite, please follow these steps,
    1. If you have installation Disk, browse the files from the disk  an navigate to "payloads\AcrobatProfessional10.0-EFG"
        ( if you have downloaded CS6 suite, please navigate to "payloads\AcrobatProfessional10.0-EFG" from the  extracted files. )
    2. Run AcroPro installer  and install  Acrobat as a trial.
    3. Once you install Acrobat,  before launching it,  follow the steps from the below document link.
    http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days. html
    Regards,
    Yuvraj.

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