I get an itunes symbol and usb symbol on my iphone and it is not recognized by my itunes

I plugged my iphone4 into my computer to charge and it now shows an itunes symbol and a usb symbol and itunes no longer recognizes the device.

Hi, bbarden.  
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below.  Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iPhone, iPad, or iPod not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H.

Similar Messages

  • Iphone 3gs shows activation required, hocked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?

    iphone 3gs shows activation required, hooked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?

    Instructions to get the phone back working temporary.. till there is a real fix.
    1. turn off the phone
    2. fire up iTunes
    3. press and hold the home button, plug in the cable, hold till you get to see the recovery mode
    4. iTunes will the allow to choose restore the phone back to 5.0.1 ( no other choice)
    5. iTunes will then ask you to choose which previous backup to would like to recover.
    (note: please do not reboot your phone unless necessary, i realize at times after reboot, it goes back to sq1)

  • Sorry if this has already been asked. Just got the newest i-pad had a bit of difficulty getting the charger in and now nothing not charging. HELP

    Sorry if this has already been asked. Just got the newest i-pad had a bit of difficulty getting the charger in and now nothing not charging. HELP

    The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (2.5W, most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
    Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
    How to Calibrate Your Mac, iPhone, or iPad Battery
    http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
    At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
    Also, if you have a 3rd generation iPad, look at
    Apple: iPad Battery Nothing to Get Charged Up About
    http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
    Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
    http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
    New iPad Takes Much Longer to Charge Than iPad 2
    http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
    Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
    Extend iPad Battery Life (Look at pjl123 comment)
    https://discussions.apple.com/thread/3921324?tstart=30
    New iPad Slow to Recharge, Barely Charges During Use
    http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
    Tips About Charging for New iPad 3
    http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
    How to Save and Prolong the battery life of your new ipad
    https://discussions.apple.com/thread/4480944?tstart=0
    Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
    http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
    iPhone, iPod, Using the iPad Charger
    http://support.apple.com/kb/HT4327
    Install and use Battery Doctor HD
    http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
    To Extend a Device’s Battery Life, Get to Know It Better
    http://tinyurl.com/b67c7xz
    iPad Battery Replacement
    http://www.apple.com/batteries/replacements.html
    In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
    ~~~~~~~~~~~~~~
    FYI
    Complete guide to using iOS 6
    http://howto.cnet.com/ios-6-complete-guide/
    Guide to Built-In Apps on iOS
    https://sites.google.com/site/appleclubfhs/support/advice-and-articles/guide-to- built-in-apps-ios
    You can download a complete iOS 5 iPad User Guide and iOS 6 iPad User Guide here: http://support.apple.com/manuals/ipad/
    Also, Good Instructions http://www.tcgeeks.com/how-to-use-ipad-2/
    Apple - iPad - Guided Tours
    http://www.apple.com/ipad/videos/
    Apple iPad Guided Tours - Watch the videos see all the amazing iPad apps in action. Learn how to use FaceTime, Mail, Safari, Videos, Maps, iBooks, App Store, and more.
    http://www.youtube.com/watch?v=YT2bD0-OqBM
    http://www.youtube.com/watch?v=ROY4tLyNlsg&feature=relmfu
    http://www.youtube.com/watch?v=QSPXXhmwYf4&feature=relmfu
    How to - Articles & User Guides & Tutorials
    http://www.iphone-mac.com/index.php/Index/howto/id/4/type/select
    iPad How-Tos  http://ipod.about.com/lr/ipad_how-tos/903396/1/
    You can download this guide to your iPad.
    iPad User Guide for iOS 5
    http://itunes.apple.com/us/book/ipad-user-guide-for-ios-5/id470308101?mt=11
     Cheers, Tom

  • Ipod nano (both 6th and 7th gen) not recognized by itunes

    Ipod nano (both 6th and 7th gen) not recognized by itunes. Before you send me to the help pages, i have followed EVERY STEP you provided, from uninstalling, removing temp files... you name it. I was recently upgraded to windows 8.1.

    For anyone else having this problem, I found this solution to work. Try this first:
    a) Get Windows to restart the drivers:
        - disconnect your USB device and close ITunes
        - connect your USB device
        - if ITunes loads, close it.
    b) File explorer:
    Open File explorer and browse to
    C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
    In that folder there should be a set of files named "usbaapl64...."
    right click on the one ending in "INF"
    Select Install.  It's very quick.
    remove the USB device
    c) Restart the computer.
    When you login again, load ITunes before you attach your USB device.
    d)If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job.
    f) If still not works, try re-install iTunes. Go into the Unstall Programs (in Control Panel) and uninstall everything that says Apple, and uninstall Bonjour. With the fresh install of iTunes, everything came back and is should work. Hope it helps.
    <Link Edited By Host>

  • My Iphone 4 only charges when is switched off and it's not recognized by Itunes and Mac

    Hello guys!! Please help me if someone knows what should I do. My iphone was working perfectly so far but a couple of days ago it stopped charging, its not charging neither with the a/c adapter and with the usb through my pc. It says device not recognized.. Today I had my iphone switched off and tried to see if it was charging and actually it was! But it didn't show that it was actually charging (the battery icon with the bolt didnt appear..but after 3 hours it was fully charged..but this happens only when its switched off..so i cant connect on itunes and i cant charge it while its turned on!! If someone knows please help!!!!!
    I tried different cables and different computers and nothing. I can't restore because it's no recognized...
    Thanks a lot!!

    Hi, my iphone 4 was working fine a couple of days ago, but suddenly i plugged the device to my laptop and after a while i realized it wasnt charging, i have tested on a lot of computers but i got the same issue, even on a mac but its not detected.
    So finally i turned off and after a while i realized the phone was fully charged, at least i found a temporary solution to this problem but its really anoying to switch off to charge the phoen, if you solve this problem please let us know, apple should fix this problem.
    As you can see there is no charging logo when the phone is connected

  • I updated to the new version of Itunes and now I can't sync my ipod or iphone.  It's not recognizing either in Itunes, but both are charging

    I updated to the new version of Itunes and now I can't sync my ipod or iphone.  It's not recognizing either in Itunes, but both are charging.  How can I get Itunes to recognize my devices (that have always been recognized until this latest software update)?

    Hi there bowlerinager75,
    Welcome to Apple Support Communities.
    The article linked below provides troubleshooting suggestions that’ll resolve most issues like the one you described, where your iOS devices are no longer recognized by iTunes on your PC.
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
    Cheers,
    -Jason 

  • My macbook is loaded with microsoft work and every time I try and open the program I get an error reading and it will not open.  Powerpoint and the other applications still respond!

    my macbook is loaded with microsoft word for macs and every time I try and open the program I get an error reading and it will not open. This is what it says:
    The application Microsof Word quit eunexpectedly.  Powerpoint and the other applications still respond!

    The joys of Microsoft!
    Maybe the preferences file is corrupted.  You should be able to find the Word preferences file in the folder:
    your user name/Library/Preferences
    Its name is com.microsoft.Word.plist
    I suggest you drag this another folder and try Word again. 
    If that doesn't work then you might find clearing the cache files will fix the problem.  You can do this manually but I never bother. Instead I use a program like Snow Leopard Cache Cleaner (shareware) or Onyx (free). These programs do lots of other maintenance jobs so it's worth having at least one of them.
    Bob

  • Yes i keep ashing the same question i keep getting the same answer and it is not resolving the problem

    YES I KEEP ASKING THE SAME QUESTION I KEEP GETTING THE SAME ANSWER AND IT IS NOT RESOLVING THE PROBLEM AND CHAT KEEPS SENDING ME BACK TO THE FORUMS THEY SAY THEIR EXPERTS WILL BE ABLE TO RESOLVE THE PROBLEM BUT IT IS NOT RESOLVED YET I KEEP GETTING THE SAME ANSWER FROM FORUM EXPERTS WELL THAT IS NOT WORKING I NEED A SOLUTION THAT WILL WORK I PAID FOR THIS AND I WANT TO USE IT BUT I CANNOT
    TRYING TO ACTIVATE A trial version of photoshop elements 7.0 disc worked till in the middle got an erroe fur and animalskin file missing checked dvd and it had a scratch so 3 times i downloaded a trial version of photoshop elements 7.0 from adobe.com but when try to activate get invalid serial number the website said have your serial number ready to activate which i do because i am getting it right from the dvd case it is registered i am signed in and chat just keeps telling me it is too old try the forums which i have many times with no resolution but they mark it as assumed resolved premeir elements 7.0 from the same dvd case is on why can't i activate trial version of photoshop elements 7.0 my computer crashed and i had to restore then i am now trying to put the programs
    maybe i can buy or exchange the dvd of photoshop elements 7.0 without because my serial number is good so i maybe just need a new disc being this disc is scratched i've got 40 to 50 hours into this 1 trial version of photoshop elements 7.0 more than i have in the whole computer restore and all the other programs i have restored have windows xp service pack 3 or 3.5 and net framework 4.0 and all the important and required updates i also have an open case which i am getting no where either case #213952591 which i responded to within 4 days as not resolved but i am still getting no help activating this trial version of photoshop elements 7.0
    24 Views
    Tags:

    YES I KEEP ASKING THE SAME QUESTION I KEEP GETTING THE SAME ANSWER AND IT IS NOT RESOLVING THE PROBLEM AND CHAT KEEPS SENDING ME BACK TO THE FORUMS THEY SAY THEIR EXPERTS WILL BE ABLE TO RESOLVE THE PROBLEM BUT IT IS NOT RESOLVED YET I KEEP GETTING THE SAME ANSWER FROM FORUM EXPERTS WELL THAT IS NOT WORKING I NEED A SOLUTION THAT WILL WORK I PAID FOR THIS AND I WANT TO USE IT BUT I CANNOT
    TRYING TO ACTIVATE A trial version of photoshop elements 7.0 disc worked till in the middle got an erroe fur and animalskin file missing checked dvd and it had a scratch so 3 times i downloaded a trial version of photoshop elements 7.0 from adobe.com but when try to activate get invalid serial number the website said have your serial number ready to activate which i do because i am getting it right from the dvd case it is registered i am signed in and chat just keeps telling me it is too old try the forums which i have many times with no resolution but they mark it as assumed resolved premeir elements 7.0 from the same dvd case is on why can't i activate trial version of photoshop elements 7.0 my computer crashed and i had to restore then i am now trying to put the programs
    maybe i can buy or exchange the dvd of photoshop elements 7.0 without because my serial number is good so i maybe just need a new disc being this disc is scratched i've got 40 to 50 hours into this 1 trial version of photoshop elements 7.0 more than i have in the whole computer restore and all the other programs i have restored have windows xp service pack 3 or 3.5 and net framework 4.0 and all the important and required updates i also have an open case which i am getting no where either case #213952591 which i responded to within 4 days as not resolved but i am still getting no help activating this trial version of photoshop elements 7.0
    24 Views
    Tags:

  • I have a question about Lightroom 5... I used it last night, I go to get on it today and its will not open. I have an error msg "Lightroom encountered an error when reading from its preview cache and needs to quit" Lightroom will attempt to fix the proble

    I have a question about Lightroom 5... I used it last night, I go to get on it today and its will not open. I have an error msg "Lightroom encountered an error when reading from its preview cache and needs to quit" Lightroom will attempt to fix the problem when reopened

    https://forums.adobe.com/message/6219922#6219922
    See if the issue in the thread above helps you to solve your problem.

  • My iPod does not turn on and it is not recognized by my laptop in iTunes... What can I do?

    My iPod does not turn on and it is not recognized by my laptop in iTunes... What can I do?
    Model iPod 2 Touch, 8G, It stoped working less than a month after it was purchased but I never sent it back for repairs or warranty to Apple.. Is there still a way to repair it on my own. It just simply does not turn on or charge and it is not recognized by iTunes when I plug it in to my MacBook Pro.
    Please advise...

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. The appointment is free.
    Apple Retail Store - Genius Bar              

  • I now own a second hand unit ipad3 but I cannot activate because the original ID and password is not recognized by itunes. Please help me activate my ipad3?

    I now own a second hand unit ipad3 but I cannot activate because the original ID and password is not recognized by itunes.

    renefromnl wrote:
    I now own a second hand unit ipad3 but I cannot activate
    The Apple ID and Password that was Originally used to Activate the iDevice is required
    If you do not have that information you will not be able to use the Device.
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

  • HT201335 I have a MacBook Air that was bought April 5, 2011. It seems it should be supported for Airplay mirroring but I can't get it to work and I do not have the icon on my bar. Any suggestions?

    I have a MacBook Air that was bought April 5, 2011. It seems it should be supported for Airplay mirroring but I can't get it to work and I do not have the icon on my bar. Any suggestions?

    Welcome to the Apple community.
    AirPlay Mirroring requires a second-generation Apple TV or later, OS X 10.8 or better and is supported on the following Mac models: iMac (Mid 2011 or newer), Mac mini (Mid 2011 or newer), MacBook Air (Mid 2011 or newer), and MacBook Pro (Early 2011 or newer). It also requires the computer to be using wi-fi.

  • TS2167 I am running OS X 10.8.2 and IWeb 3.0.4 (601) and everytime I try to publish my website I get an unexpected error and it does not publish my changes. My website is pretty simple, mostly made up of iPhoto albums in different categories.

    I am running OS X 10.8.2 and IWeb 3.0.4 (601) and everytime I try to publish my website I get an unexpected error and it does not publish my changes. My website is pretty simple, mostly made up of iPhoto albums in different categories.

    Where are you publishing to?  Can you publish successfully to a folder on your hard drive? Have you read this webpage: Publish iWeb site using FTP. It may have a clue to where the problem is.
    A quick troubleshooting fix is
    Try the following:
    1 - delete the iWeb preference file, com.apple.iWeb.plist, that resides in your
         User/Home/Library/ Preferences folder.
    2 - delete iWeb's cache file, Cache.db, that is located in your
    User/Home/Library/Caches/com.apple.iWeb folder (Snow Leopard and Earlier).
    3 - launch iWeb and try again.
    NOTE:  In Lion and Mountain Lion the Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
    However, when you delete the preference file you probably will have to use the app described below to select and open your domain file with iWeb:
    In Lion and Mountain Lion the Home/Library folder is now invisible. To make it permanently visible enter the following in the Terminal application window: chflags nohidden ~/Library and hit the Enter button - 10.7: Un-hide the User Library folder.
    To open your domain file in Lion or Mountain Lion or to switch between multiple domain files Cyclosaurus has provided us with the following script that you can make into an Applescript application with Script Editor. Open Script Editor, copy and paste the script below into Script Editor's window and save as an application.
    do shell script "/usr/bin/defaults write com.apple.iWeb iWebDefaultsDocumentPath -boolean no"delay 1
    tell application "iWeb" to activate
    You can download an already compiled version with this link: iWeb Switch Domain.
    Just launch the application, find and select the domain file in your Home/Library/Application Support/iWeb folder that you want to open and it will open with iWeb. It modifies the iWeb preference file each time it's launched so one can switch between domain files.
    WARNING: iWeb Switch Domain will overwrite an existing Domain.sites2 file if you select to create a new domain in the same folder.  So rename your domain files once they've been created to something other than the default name.
    OT

  • Safari says "i cannot open the page because the server cannot be found" I get this on Safari and Mail does not function. Apps work like a dream. All Windows OS are screaming. Any thoughts?

    Safari says "i cannot open the page because the server cannot be found" I get this on Safari and Mail does not function. Apps work like a dream. All Windows OS are screaming. Any thoughts?

    You can check this thread for the answer you are looking for.
    https://discussions.apple.com/thread/3685247?start=0&tstart=0

  • I have a new PC w/ Win7 and Ipod is not recognized. I think I need to restore the Ipod but am unable to do so. thanks to any /all who can assist.

    I have a new PC w/ Win7 and Ipod is not recognized. I think I need to restore the Ipod but am unable to do so. thanks to any /all who can assist.

    Hello kevin
    Check out the article below to guide you to the proper article to get your iPod shuffle to show up. You will need to see if it shows up on your computer as a device in My Computer section in Windows Explorer. Then it will help you pick the right one.
    iPod not appearing in iTunes
    http://support.apple.com/kb/ts3716
    Regards,
    -Norm G.

Maybe you are looking for

  • Customer inquiry workflow

    Hi, guys Is it possible to customize the email notification I receive in the customer inquiry workflow? The problem is that they all look the same when they come in and it takes time to hunt and peck and find differences. It's be great if the email c

  • F1 help in J2ee/webdynpro

    Hi, whenevr working in an abap enviroment if i want certain information regarding a certain field in a transaction i simply put the cursor on the required field and press F1 for info If i do the same on a portal/web dynpro field i get the microsoft h

  • "Blend If" indication in Layers Panel

    My periodic 18 month request to have an icon Layers Palette to indicate if "Blend If" Blending Option is active. It is playing detective to track a Blend If down. It would be nice to have an indication not only if Blend If Grey, but Blend If R,G and/

  • 802.1X "hangs" on authenticating

    Hi, I am trying to connect to a 802.1X network at my office where they have only a Windows manual. I double checked all configuration settings and I think my configuration is correct. When I try to connect I can see the airport signal indicator jump

  • Printing a Program Trouble

    I'm trying to print a program in landscape using Print Booklet and can not get the printing to output correctly. I've converted it to a postscript file and in the Print Booklet Preview it is correct (Postscript is the only setting I've found that sho