I get bad request (request header too long) when trying to get to my CU website. any ideas on how to fix?

the CU thinks its a firefox problem. i thought it previously happened and they had a fix but not this time.

This issue can be caused by corrupted cookies.
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

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