I get blank screen in iTunes when I click on 'Purchased' quick link
I am no longer able to access my purchased content via iTunes through the 'Purchased' quick link that usually provides access to all purchased content (e.g. films, tv shows, muic, etc), although instead I am presented with a blank screen. I have tried re-installing iTunes, although this didn't help, however someone else logged on through my mac using iTunes and was able to see there content. I can see my content in the cloud via my other apple mobile devices, but not itunes.....
Any ideas?? Thank you
Hi Dave17,
Welcome to the Support Communities!
If you have a computer, you can view your iTunes Store account and request assistance by following the instructions below:
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/ht2727
Below are some steps to troubleshoot your connection to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
I hope this information helps ....
Happy Holidays!
- Judy
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