I get "disc burner or software not found" when I try to burn a playlist.

I am now getting "disc burner or software not found" when I try to burn a playlist from iTunes version 10.6.1.7 on Windows 7 PC. I've not added any new burner software or made any software changes of any kind. I have NERO 8 and I checked the "burn rights" is set for "everyone".
Is the any solution?
NASA_1967

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

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Why am I getting "Disc burner or software not found" when I try to burn a CD?

I just got the Windows 8.1 update and installed iTunes. Now I am getting this message when I try to burn a CD "Disc burner or software not found." Everything looks fine in Device Manager. This is what I got when I ran the diagnostics...
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
TOSHIBA Satellite C855D
iTunes 11.1.3.8
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0171B5D80A5F8FD0
Current user is not an administrator.
The current local date and time is 2013-12-02 19:11:59.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.3.8 (x64) is currently running.
iTunesHelper 11.1.3.8 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
Failed while scanning for CD / DVD drives, error 2355.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.
D: Unsupported CD or DVD drive.
Virtual drives can sometimes interfere with reading and writing CDs in iTunes. If this is a virtual drive and you are having problems with other drives, try uninstalling the virtual CD application.

Hey twdenton2!
I have a couple of articles here for you that reference this issue and can provide some troubleshooting steps, and I will list them below:
iTunes 11 for Windows: If you have trouble burning a disc
http://support.apple.com/kb/PH12349
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/ts1436
If the articles above do not resolve the issue, you will want to see this article for further troubleshooting steps:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/ts1374
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I paid for PDF Pack and keep getting an error 404 - file not found when I try to do anything

Just paid for PDF Pack and cannot get it to start working. Have a file open, went to account, create, got to website, and it wont let me do anything,

Hi EJ,
I wanted to check in to make sure you have everything working at this point?
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Keep getting Disc Burner or software not found when trying to burn a CD

I am not able to burn a playlist to a CD and get an error at the top of Itunes window "Disc Burner or Software Not Found". I have been able to burn CDs in the past with this same computer but had some issues with songs in itunes. Support had me uninstall Itunes and reinstall. I have also uninstalled the device in the device manager and re-installed it. I really don't know what to try except to ask for help here. I would appreciate any direction I can get. I have a Dell desktop XPS running on Windows 8.

Hi daurel,
Thanks for participating in the Apple Support Communities.
It sounds like you receive the error "Disc Burner or Software Not Found" when trying to burn CDs. You mention that you've already tried removing and reinstalling iTunes, and other drivers, and these are good steps.
If the situation continues, be sure to try the tips in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install - Apple Support
Sincerely,
Jeremy

Installed itunes update 10.5.0.142 and now get the error message "Disc Burner or Software Not Found" when trying to burn playlist to disc.

Installed itunes update 10.5.0.142 and now get the error message "Disc Burner or Software Not Found" when trying to burn playlist to disc. Windows 7

Hello queenabs,
It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting the error, "disc burner or software not found." I found a couple of resources that I think might help with an error like this.
I recommend starting with the steps in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Best,
Sheila M.

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See:
iTunes cannot sync... apps not determined installed on...: Apple Support Communities
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I am receiving the message "disc burner or software not found" when trying to burn a playlist to a blank disc.

I ran the diagnostics test and the program was unable to detect a prerecorded cd. This is a fairly new problem and I am not sure what to do.
The results to the diagnostics test are below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 5520
iTunes 11.0.4.4
QuickTime 7.7.4
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0035BB400AFA2018
Current user is not an administrator.
The current local date and time is 2013-07-14 17:29:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16002)
Video Display Information
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.

Hello queenabs,
It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting the error, "disc burner or software not found." I found a couple of resources that I think might help with an error like this.
I recommend starting with the steps in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Best,
Sheila M.

Itunes says "disc burner or software not found" when trying to burn a playlist

I ran diagnostics on my CD/DVD Drive and got this. This is all greek to me
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
HP-Pavilion GN561AA-ABA a6230n
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL Not Available
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 001CAD4403BE4F90
Current user is not an administrator.
The current local date and time is 2012-05-22 08:54:12.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: HL-DT-ST DVD-RW GSA-H60L on CDR media at speed 40X.

Refer to following articles:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372?viewlocale=en_US
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299

Itunes tells me "disk burner or software not found" when trying to burn a CD.

After running a diagnostics test I cant figure out the issue myself, and didnt know where else to turn. Here are the results of the test.
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Hewlett-Packard HP G60 Notebook PC
iTunes 10.6.0.40
QuickTime 7.7.1
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL Not Available
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 1.0.6.2 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 00B4AA8407893588
Current user is not an administrator.
The current local date and time is 2012-08-20 13:06:21.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 9200M GE
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 8bd9c251a7a0f7ed5f1ab236a7a50f7d
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.

Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
With that one, I'd start with solution 3 from the following document:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install

"disc error or software not found". can anyone help me resolve this please??

Im trying to burn music to my CD but i have a message appearing saying "disc error or softrware not found" can anyone help me?. Ive had a look at the computer settings about the disc drive but everything seems to be up todate with all the latest softwares.

Hello TinTin1989
Continue your troubleshooting with the article below to resolve issues with burning a disk within iTunes.
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/ts2308
Regards,
-Norm G.

TS3299 'disk burner or software not found' when trying to burn a CD from iTunes.

When I try to burn a CD using iTunes, I'm getting the message 'disk burner or software not found'. I'm a complete numpty so any alk through advice for idiots would be VERY gratefully accepted.
Many thanks!

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Why does FCP error "File Not Found" when I try to open my sequences????

I recently updated all of my software and the following day I started getting errors "file not found" when I would try to open a sequence. Now all of my sequences are being lost and I am losing time and money because I can't meet deadlines! This *****!!! With one sequence I had to reedit the entire thing from scratch and when I did for some reason the old one would then open. But the next time I opened FCP both sequences would error out. Following the "file not found" the computer responds with another error "error: out of memory" What the devil is going on with this crap?

I seem to have figured out what my problem was. After trying to build the same project (that failed on the Mac Pro) on my laptop and encountering the same errors, I realized that the problem had to be with one or more of my assets and not my new version of FCP, since my PowerBook is running FCP 5.0.4 and my Mac Pro is running FCP 5.1.2.
In my case the "corrupt" file was a Photoshop PSD file. In the past (FCP 4.5) I was able to use PSD files with hidden layers. I would merge the visible layers into one layer, keep the hidden layers and save the file. Once in FCP, I imported the PSD file and kept right on truckin'. I've done this for years. For some reason now with FCP 5.1.2 (and 5.0.4), that's not flying anymore. Once I "Flattened" the PSD file in Photoshop (deleting all of the hidden layers) I was able to build the project without any errors.
Interestingly, the technique I used to figure out which file was "corrupt" also allowed me to salvage parts of some of my "lost" sequences. I saw this posted in a forum at Creative Cow (creativecow.net). Basically, I opened up the project, clicked the OK button after the File Not Found error, went into the Browser, right clicked on the offending sequence, selected "Make Offline". When I double clicked the sequence it opened in the timeline with all of my assets offline. Then in the timeline, one by one, I right clicked on each clip and selected "Reconnect Media". Once I linked up the media, if I didn't get an error message, I would save as a new project (to salvage what WAS working), and go to the next clip. I did this until I found the offending PSD files.
I hope this helps. Now it's time to play "catch-up"
Mac Pro 3Ghz, 1GB RAM, ATI Radeon X1900 XT Mac OS X (10.4.8)

I am Getting an error as file not found when i am trying to open vm virtual

I am getting an error when i am trying to open my oracle vm virtual box
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Runtime error opening 'C:\Users\S Pavan Kumar Reddy\VirtualBox VMs\Windows\Windows.vbox' for reading: -102 (File not found.).
E:\tinderbox\win-rel\src\VBox\Main\src-server\MachineImpl.cpp[724] (long __cdecl Machine::registeredInit(void)).
Result Code:
E_FAIL (0x80004005)
Component:
Machine
Interface:
IMachine {22781af3-1c96-4126-9edf-67a020e0e858}
So please anybody can help me to solve my problem or anybody can say how to back up the data present in my virtual box because my whole project is rest in that virtual box so please help me out to solve my problem

Hi EJ,
I wanted to check in to make sure you have everything working at this point?
Let me know if you have further questions.
Regards, Stacy

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I get "disc burner or software not found" when I try to burn a playlist.

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