I get diverted from common websites clicked from hypertext transfers - it goes to a "cannot find" page with preferred sites -- site address begins with "urlseek80..." The sites I want are large and well-known -- many are CBC Canada What can I do?

Question

I use the CBC.ca site every day and have done so for years -- recently, when I attempt to raise it -- usually from my "bookmarks" list -- I get a "can't find.." message and find myself on a "urlseek80..." site with lits of suggestions of sites I may want to go to instead. -- Am I being hijacked? what can I do to avoid this diversion? This is not the only website I have this problem with.

Answer 1

Hi DamianALugo,
This is just unacceptable, and if this was my purchase I would be equally upset. If an employee promises a call to a customer they should be making that call, and you should have been given an accurate explanation as to why these deliveries were being rescheduled.
The only times a BestBuy.com order would be automatically cancelled by us would be if it was set to be picked up in one of our stores, and it wasn’t picked up in a timely manner; the only other time would be if an order was on backorder for a period of time without the customer requesting us to extend this backorder.
Is there anything specific I can do to get this resolved for you? If so, post back to this thread or send me a private message with what you need. I promise to do what I can to get you any resolution you are seeking. To send me a private message click on the link in my signature.
Thanks for posting,
Allan|Senior Social Media Specialist | Best Buy® Corporate
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