I get "Download Error..." in Cloud when Downloading any Products
I get "Download Error. Please press Retry or contact Customer Service" when attempting to download any of the Creative Cloud suite products. Day 1 of my membership and I'm not getting very far.
Please try to perform following steps:
Delete AAMupdater folder from
Win :
C:\Users\username\AppData\Local\Adobe\
MAC :
~/Library/Application Support/Adobe/
Rename the opm.db file:
Win:
C:\Users\USERNAME\AppData\Local\Adobe\OOBE
Mac:
~/Library/Application Support/Adobe/OOBE
Note:
please refer following help document on how to show hidden files
Show hiddes files and folder in Windows:
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html
Access hidden user library files on Mac:
http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
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Supply pertinent information for quicker answers
The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
Adobe product and version number
Operating system and version number
The full text of any error message(s)
What you were doing when the problem occurred
Screenshots of the problem
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I believe you have the Photography subscription purchased wherein the applications other than PS and LR are available as trial only.
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