I get emails from Amazon but the message window is blank

JUst what i said above. I've gotten several emails from Amazon. It's always the same, the message window is always empty. Also When I'm emailing a buddy of mine and we are going back and forth using the same original email we always change color of the font with each reply. However after several exchanges I quit getting his newest response. The message comes back to me but doesn't have his last reply. To see it I have to go to Earthlink's Webmail to get the rest of the message.

Why is the lower message window blank with Amazon. All other emails appear where they should.
The second problem is that the replies do show until we reach about the 6 or 7th reply and then my end stops and I have to switch to Earthlink webmail to see it. My friend at the other end, using Outlook never has the problem, only at my end using Thunderbird.l

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Why is the message window always blank for Amazon emails

I get emails from Amazon but the message window is blank
Just what i said above. I've gotten several emails from Amazon. It's always the same, the message window is always empty.
Also When I'm emailing a buddy of mine and we are going back and forth using the same original email we always change color of the font with each reply. However after several exchanges I quit getting his newest response. The message comes back to me but doesn't have his last reply. To see it I have to go to Earthlink's Webmail to get the rest of the message.

Firefox doesn't do email, it's strictly a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, let us know and we can move this thread to the Thunderbird queue. This question currently is in the Firefox queue for answers.

TS3899 I cannot send email from my ipad the message keeps saying rejected by the server but there is nothing wrong with my email account with talk talk as I am able to send email from my iPhone and laptop any ideas?

My email won't send from my iPad. It says the server rejects it almost immediately I press the send email button, although there is nothing wrong with my email account when sending from my laptop or iphone. I have cancelled the account and re-entered it but it hasn't made a difference? Anybody help?

Hi Allan,
Thank you for your help . The account used to work perfectly until recently, after receiving support from the provider, I deleted the account now I am trying to set the account again.
After putting in the first details (name, email, description) Cannot send mail the password or username for "mail.bigpond.com" is incorrect. I would expect this because the information I put in is not for Bigpond. So I press ok & I change the outgoing server (this is the one that is incorrectly labelled bigpond) to aapt, then I press save.
Then it says "verifying" but comes up with Cannot connect using SSL do you want to try setting up the account without SSL. I press yes.
Then I get the message "the POP server "mail.aapt.net.au" is not responding. Check your network connection & that you entered the correct information in the incoming mail server. (I ahve already checked this with aapt & it is correct.

How can I get TB to get emails from folders besides the Inbox?

I just installed Thunderbird. It loads in emails from my Server's (Verizon) Inbox, but it gets nothing from the Sent folder or from any other of my personally-created folders. Can you tell me how to get TB do this? In Verizon, I changed all my emails to be "unread". Thanks.

You have to use IMAP email to do this. POP email only connects to the Inbox.

Button or keystroke to get email from just one account?

To help filter out spam more (Apple Mail's junk filtering, SpamSieve and my provider's SpamAssassin just don't seem to be up to the task any more) I'm trying to retrieve all my email via Gmail and then POP download from Gmail. Gmail's spam filter seems to be the best so far.
I have 4 email accounts in Apple Mail, and I don't want to disable them all, because I want to be able to send from those accounts, refer to the old mailboxes, etc.
The Get mail button, though, retrieves from all the POP accounts, which defeats the purpose of having Gmail retrieve my POP email for me from those accounts, if I check email all the time, which I do.
Unchecking the "include this account when checking email automatically" doesn't help because I check for mail manually.
So I was wondering - is there a way of putting the menu item "get email from Gmail" onto the menu bar? Or if that is not possible, is it possible to make a keystroke just to check Gmail mail?
Thanks!
doug

I had CMD+G set to check my Gmail POP account. It's been working fine for several days now, ever since I set it. But suddenly the keystroke setting has disappeared from the Mail menu.
It's still in the keyboard shortcut preference panel.
I tried setting it to something else and restarting Mail, but the shortcut doesn't appear anymore!
Any idea what happened and what I need to do so I can set the shortcut again?
Thanks,
doug

A website I frequently visit will no longer come up. Safaris says that my connection has been lost but it hasn't. I even get emails from the website but I still can't get on it. Why would it all of a sudden do this?

A website I frequently visit will no longer come up. Safaris says that my connection has been lost but it hasn't. I even get emails from the website but I still can't get on it. Why would it all of a sudden do this?

The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
Now- "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
Message was edited by: Apple I0S Help Team

I am trying to read my iMessages from my iPhone 4S on my iPad 2, but the messages do not show up on my iPad 2. I made sure that the receiving email address is the same on both devices and both are signed into my single Apple account.

I am trying to read my iMessages from my iPhone 4S on my iPad 2, but the messages do not show up on my iPad 2. I made sure that the receiving email address is the same on both devices and both are signed into my single Apple account.

Is it possible that the person who sent the message to your phone sent it to your phone # instead? Try sending a message to your phone via the email address and see if it shows up on the iPad.

I deleted some of my text message histories to get rid of 'other' space (6.33 gb). They were gone from iMessage, but they still showed up in search, so they were still taking up space on my phone. I synced my iPhone (4s) but the messages are still there.

I deleted some of my text message histories to get rid of 'other' space (6.33 gb). They were gone from iMessage, but they still showed up in search, so they were still taking up space on my phone. I synced my iPhone (4s) with iTunes but the messages are still there. How can I get rid of these texts for good and have more space on my phone? 6.33 gb of other space is way too much, thats almost half of my overall available space (13.5 gb.) I don't want to reset my phone and lose all my other texts/ app progress/ photos. I do have backups, but when I restore from the backup the other space comes back along with everything else. What can I do to get rid of this other space and the 'deleted' text messages? (I'm running iOS 6.1.3 if that helps)

But once again, I do not want to lose my other texts, app progress, and photos. I could sync the photos but i would still lose the app progress and texts. I would only restore if it was the only option left, but the other space, as already stated, isnt the main concern. The main concern is those 'deleted' texts. If they go, then a good size chunk of the other space goes. I know you CAN delete texts for good. It worked fine before. All i want to know is why its not working for me now, and how to fix it.
I also know that when you delete texts on your iphone, they get marked for deletion, however they stay on your device (thats why they show up when you search for them.) then when you sync your device with itunes, the texts marked for deletion should disappear. When i synced they didnt disappear. Thats what i need an explanation/solution for. Why the texts marked for deletion didnt get fully deleted after the sync.

Ihone 4s lost all contacts. I tried to restore from backup but the error message now says there is not enough room. I have deleted all the apps without making any more room on iphone. Why did contact disappear and how do I get them back?

ihone 4s lost all contacts. I tried to restore from backup but the error message now says there is not enough room. I have deleted all the apps without making any more room on iphone. Why did contact disappear and how do I get them back?

In the simplest sense, archiving a file means making a copy that you never change and never discard. You already know how to do that.
iPhoto has built-in archival features, in the sense that it saves all versions of an image that you've modified. As long as you have adequate backups, you don't necessarily have any reason to archive an iPhoto library. If you want to delete images from the working library but still have access to them in case you change your mind, then you do need to archive those images. I don't have a specific suggestion as to how you should do that. You might post a question in the iPhoto forum.

HT5552 Hi, l am from England and l live in Thailand, my credit cards are from England,but the registered address for the cards is in Thailand. When l try and make a purchase on the app store and enter my card details l get the message that my cards are no

Can somebody please give me a way round my problem?
My cards are from England but the registered address is in Thailand.
When l try to make a purchase on the app store l get the message that my cards are not valid in Thailand!
l have a paypal account but there is no option on my account to use it!
Any ideas?

The Cards need to be registered in the Country you are in.
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Payment Information > http://support.apple.com/kb/HT1918
If necessary... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I forgot my apple id password, I reset the password but don't get email from apple..

I forgot my apple id password, I reset the password but don't get email from apple..

Go to https://getsupport.apple.com ; click' See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'.

I plug in my printer and I get a message that says, "the disk you inserted is not readable." It didn't do this before but after I installed a segate hardrive software. I have removed the segate hardrive software but the message still appears.

I plug in my printer and I get a message that says, "the disk you inserted is not readable." It didn't do this before but after I installed a segate hardrive software. I have removed the segate hardrive software but the message still appears. What can I do to remove this error.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below on this page to select it:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}' | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
{ sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|org\.(amav|apac|cups|isc|ntp|postf|x)/{print $3}'; sudo defaults read com.apple.loginwindow LoginHook; sudo crontab -l; } 2> /dev/null | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
{ launchctl list | sed 1d | awk '!/0x|com\.apple|org\.(x|openbsd)/{print $3}'; crontab -l 2> /dev/null; } | open -f -a TextEdit
Step 4
ls -1A /e*/{la,mach}* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts .la* 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' | open -f -a TextEdit
Remember, steps 1-5 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal.

I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I have installed Mountain Lion 10.8.2 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

You can go to the Apple online store and purcahse a copy of Mountain Lion. This will give you a redemption code, which you can use to download Mountain Lion from the App Store. Unfortuantely, I'm not aware of any other way to legally purchase it. I have never seen Apple release Muontain Lion on DVD.
In terms of Apple Service, they just need the serial number of the machine to check the purcahse date. It is usually correct, to within a few weeks. A quick Google search should give you the correct number to dial.
I hope this helps.

I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I have installed Mountain Lion 10.8.1 but still cannot get email from my work exchange account. I'd appreciate any help. Thank you.

I would delete the account and try to re-enter it. Also, you have to let your firm's IT department know that you want to sync work email on your personal devices before they actually work.

I keep getting the message, "Windows cannot find 'c:\Program Files (x86)\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly, and then try again." I get it when I either try to open it from the Start menu or from the desktop icon.

I've just installed Firefox on my laptop and keep getting the message, "Windows cannot find 'c:\Program Files (x86)\Mozilla Firefox\firefox.exe'. Make sure you typed the name correctly, and then try again." I get this message whenever I either try to open it from the Start menu or from the desktop icon. I've never gotten it to work and even uninstalled it and then redownloaded it and still cannot get it to open. Any help would be greatly appreciated!!!!

Are you installing from the official site? http://www.mozilla.com/firefox
If you use Windows Explorer (My Computer) to check that path, is the Mozilla Firefox folder there? That is the normal installation location, but I think it's worth checking.
If the folder isn't there or firefox.exe is not in it, I wonder whether some other software might be interfering. You might want to run some supplemental security scans. These two tools are highly regarded:
Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free
SUPERAntiSpyware : http://www.superantispyware.com/

I get emails from Amazon but the message window is blank

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